Transport Operations (Passenger Transport) Standard 2000

Queensland Transport Operations (Passenger Transport) Act 1994 Transport Operations (Passenger Transport) Standard 2000 Reprinted as in force on 2 January 2009 Reprint No. 2B This reprint is prepared by the Office of the Queensland Parliamentary Counsel Warning—This reprint is not an authorised copy NOT FURTHER AMENDED LAST REPRINT BEFORE REPEAL See 2010 SL No. 224 s 43

Information about this reprint This standard is reprinted as at 2 January 2009. The reprint shows the law as amended by all amendments that commenced on or before that day (Reprints Act 1992 s 5(c)). The reprint includes a reference to the law by which each amendment was made—see list of legislation and list of annotations in endnotes. Also see list of legislation for any uncommenced amendments. This page is specific to this reprint. See previous reprints for information about earlier changes made under the Reprints Act 1992. A table of reprints is included in the endnotes. Also see endnotes for information about— • when provisions commenced • editorial changes made in earlier reprints. Spelling The spelling of certain words or phrases may be inconsistent in this reprint or with other reprints because of changes made in various editions of the Macquarie Dictionary (for example, in the dictionary, ‘lodgement’ has replaced ‘lodgment’). Variations of spelling will be updated in the next authorised reprint. Dates shown on reprints Reprints dated at last amendment All reprints produced on or after 1 July 2002, authorised (that is, hard copy) and unauthorised (that is, electronic), are dated as at the last date of amendment. Previously reprints were dated as at the date of publication. If an authorised reprint is dated earlier than an unauthorised version published before 1 July 2002, it means the legislation was not further amended and the reprint date is the commencement of the last amendment. If the date of an authorised reprint is the same as the date shown for an unauthorised version previously published, it merely means that the unauthorised version was published before the authorised version. Also, any revised edition of the previously published unauthorised version will have the same date as that version. Replacement reprint date If the date of an authorised reprint is the same as the date shown on another authorised reprint it means that one is the replacement of the other.

Queensland Transport Operations (Passenger Transport) Standard 2000 Contents Part 1 1 2 Part 1A 3 4 Part 2 5 6 7 8A 9 10 11 12 13 14 15 15A 15B Part 3 16 17 18 19 Page Preliminary Short title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Commencement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Interpretation Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Meaning of incident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Drivers Purpose of pt 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Qualifications for operating relevant vehicles that are motorbikes 9 Qualifications for operating relevant vehicles other than motorbikes .................................. 10 Licence requirements for restricted driver authorisation . . . . . . . 11 Particular qualification to drive a taxi . . . . . . . . . . . . . . . . . . . . . . 11 Alcohol and drugs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Fatigue management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Operational safety of vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Compliance with certain transport legislation. . . . . . . . . . . . . . . . 15 Compliance with code of conduct. . . . . . . . . . . . . . . . . . . . . . . . . 16 Bus carrying school students on a no standing passenger road . 16 Operators Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Purpose of pt 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Training of operators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ensuring drivers are trained in obligations under the Act . . . . . . . 18

2 Transport Operations (Passenger Transport) Standard 2000 20 21 22 22A 23 24 25 26 27 28 29 30 30A 31 31A 31B 31C 31D 32 33 34 35 Part 4 36 37 38 39 Schedule 1 Part 1 1 2 3 Ensuring drivers comply with fatigue management requirements ............................... Ensuring operational safety of vehicles . . . . . . . . . . . . . . . . . . . . Compliance with vehicle standards regulation, s 5. . . . . . . . . . . . Compliance with vehicle standards regulation, s 22. . . . . . . . . . . Design and construction of bus manufactured before 20 May 1992 .................................... Seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Type and age of vehicles etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compulsory third party insurance . . . . . . . . . . . . . . . . . . . . . . . . Maintenance of vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vehicles to be maintained in clean, tidy and comfortable condition etc. ................................... Access to information about services provided . . . . . . . . . . . . . . Timetable for school service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Obligations in relation to incident management plan and incident report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements of incident management plan . . . . . . . . . . . . . . . . Requirements of incident report . . . . . . . . . . . . . . . . . . . . . . . . . . Review of incident management plan. . . . . . . . . . . . . . . . . . . . . . When ss 31 to 31C do not apply to operators of taxi services . . . Reliability of service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What must be shown on vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . Complaints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compliance with code of conduct. . . . . . . . . . . . . . . . . . . . . . . . . Transitional provisions Density of bus safety padding . . . . . . . . . . . . . . . . . . . . . . . . . . . Warning signs and warning lights fitted to school bus immediately before 1 October 1999 . . . . . . . . . . . . . . . . . . . . . . . Heavy bus service life extension . . . . . . . . . . . . . . . . . . . . . . . . . Bus fitted with seatbelts for every seated passenger . . . . . . . . . . Vehicle requirements and operator’s obligations . . . . . . . . . Preliminary Purpose of sch 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Meaning of prescribed vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . Meaning of particular classifications of prescribed vehicles. . . . . 19 19 20 20 20 21 21 22 22 23 23 24 24 24 25 25 27 27 28 28 28 29 29 29 29 30 31 31 31 31

Part 2 4 5 6 7 8 9 10 Part 3 11 12 13 14 15 16 17 18 Part 4 19 20 21 22 23 24 25 Part 5 26 27 28 29 Part 6 30 31 3 Transport Operations (Passenger Transport) Standard 2000 Maximum age, design and luggage Maximum age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Working out age of vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements about design, generally. . . . . . . . . . . . . . . . . . . . . Requirements about design if used in the wilderness . . . . . . . . . Luggage—open classification vehicle or regional classification vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Luggage—local classification vehicle . . . . . . . . . . . . . . . . . . . . . . Luggage in prescribed vehicle that is a bus not to impede exit . . Bus padding Purpose of pt 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Application of pt 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Definition for pt 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tops of seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handrails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Padding materials and fastening . . . . . . . . . . . . . . . . . . . . . . . . . Fittings on the back of a seat or partition . . . . . . . . . . . . . . . . . . . Warning signs and lights to be fitted to school bus School bus to be fitted with warning signs and warning lights . . . Number and location of warning signs . . . . . . . . . . . . . . . . . . . . . Content, size, shape and material of warning signs. . . . . . . . . . . Number and location of warning lights . . . . . . . . . . . . . . . . . . . . . Lens and light of warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . Operation of warning lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-school bus—optional warning signs or warning lights for school students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Buses carrying school students on a no standing passenger road Application of pt 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Light bus built to carry not more than 16 passengers and used to provide a school service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Light bus built to carry more than 16 passengers . . . . . . . . . . . . Heavy bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Structural inspection and repair of buses Inspection of heavy buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repairs to bus structures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 33 33 34 34 35 35 35 36 36 37 38 38 38 39 39 39 40 42 43 44 45 45 46 46 47 47 49

4 Transport Operations (Passenger Transport) Standard 2000 32 Part 7 33 34 Schedule 2 Part 1 1 2 3 4 5 6 7 8 9 Part 2 10 11 12 13 Part 3 14 15 16 Schedule 3 Part 1 1 Part 2 2 3 4 5 Schedule 4 Inspection of structural repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintenance record Operator to keep maintenance record . . . . . . . . . . . . . . . . . . . . . Operator to obtain endorsement on maintenance record by prescribed inspection entity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Heavy bus service life extensions . . . . . . . . . . . . . . . . . . . . . . 5 year service life extension How to obtain a 5 year service life extension . . . . . . . . . . . . . . . . ADRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chassis and suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Engine and driveline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Certificate by prescribed inspection entity . . . . . . . . . . . . . . . . . . Age zero refurbishment service life extension How to obtain an age zero refurbishment service life extension . ADRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Body, brakes and mechanical or structural components . . . . . . . Certificate by prescribed inspection entity . . . . . . . . . . . . . . . . . . Further provisions applying to 5 year service life extensions and age zero refurbishment service life extensions Inspection etc. of critical components . . . . . . . . . . . . . . . . . . . . . Previous refurbishment or replacement . . . . . . . . . . . . . . . . . . . . Rating of particular components of bus, and evaluation of bus, under code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining particular relevant vehicles in a clean, tidy and comfortable condition and other vehicle requirements . . . . Vehicle requirements Vehicle requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Way to maintain vehicle Way to maintain vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interior appearance and fittings . . . . . . . . . . . . . . . . . . . . . . . . . . Windscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dictionary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 49 50 51 51 52 52 53 53 54 54 54 55 56 57 57 58 58 59 59 60 60 61 61 61 62 63

5 Transport Operations (Passenger Transport) Standard 2000 Endnotes 1 2 3 4 5 6 Index to endnotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date to which amendments incorporated. . . . . . . . . . . . . . . . . . . . . . Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table of reprints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of legislation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of annotations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 69 69 70 70 71

s1 7 Transport Operations (Passenger Transport) Standard 2000 s4 Transport Operations (Passenger Transport) Standard 2000 [as amended by all amendments that commenced on or before 2 January 2009] Part 1 Preliminary 1 Short title This standard may be cited as the Transport Operations (Passenger Transport) Standard 2000 . 2 Commencement This standard commences on 1 May 2000. Part 1A Interpretation 3 Definitions The dictionary in schedule 4 defines particular words used in this standard. 4 Meaning of incident (1) An incident is an event involving a relevant vehicle or the driver of, or a passenger in, a relevant vehicle and a relevant service if the event— (a) disrupts the provision of the relevant service for more than 30 minutes after the scheduled or agreed time for the provision of the relevant service; or (b) prevents the provision of the relevant service.

s5 8 Transport Operations (Passenger Transport) Standard 2000 s5 (2) An incident includes any of the following— (a) an event involving the relevant vehicle in which a person is injured or killed; (b) the breakdown of, or an accident involving, the relevant vehicle; (c) a fire in the relevant vehicle; (d) unsafe road conditions for the relevant vehicle; (e) a terrorist act or terrorism, within the meaning of the Police Powers and Responsibilities Act 2000 , section 211, involving the relevant vehicle or the driver of, or a passenger in, the relevant vehicle; (f) the use, or attempted or threatened use of, a chemical, explosive or weapon by a person in a way that involves the relevant vehicle or the driver of, or a passenger in, the relevant vehicle; (g) an assault or threat to the driver of, or a passenger in, the relevant vehicle; (h) a medical emergency involving the driver of, or a passenger in, the relevant vehicle. (3) In this section— weapon means a weapon under the Weapons Act 1990 . Part 2 Drivers 5 Purpose of pt 2 The purpose of this part is to enhance the level of safety and customer service provided by drivers in the provision of public passenger services by imposing obligations— (a) on applicants for a grant or renewal of driver authorisation; and (b) about operating relevant vehicles.

s6 9 Transport Operations (Passenger Transport) Standard 2000 s6 6 Qualifications for operating relevant vehicles that are motorbikes (1) An applicant for driver authorisation for the operation of a relevant vehicle that is a motorbike must hold a prescribed licence of the appropriate class. (2) The applicant must also, subject to subsection (3)— (a) have held continuously for at least 5 years— (i) an open or provisional licence for a motorbike; or (ii) a corresponding licence to an open or provisional licence for a motorbike; or (iii) a foreign driver licence for a motorbike; or (iv) a series of any of the licences mentioned in subparagraph (i), (ii) or (iii); or (b) have passed an approved competence test for the operation of a motorbike with a pillion passenger and have held continuously for at least 3 years— (i) an open or provisional licence for a motorbike; or (ii) a corresponding licence to an open or provisional licence for a motorbike; or (iii) a foreign driver licence for a motorbike; or (iv) a series of any of the licences mentioned in subparagraph (i), (ii) or (iii). (3) Also, for at least 2 years of the continuous 5 or 3 year period mentioned in subsection (2), the applicant must have held continuously— (a) an open or provisional licence for a motorbike; or (b) a corresponding licence to an open or provisional licence for a motorbike; or (c) a series of any of the licences mentioned in paragraph (a) or (b). (4) A person must not operate a relevant vehicle that is a motorbike unless the person holds a prescribed licence of the appropriate class.

s 7 10 Transport Operations (Passenger Transport) Standard 2000 s7 7 Qualifications for operating relevant vehicles other than motorbikes (1) An applicant for driver authorisation for the operation of a relevant vehicle, other than a motorbike, must hold a prescribed licence of the appropriate class. (2) The applicant must also, subject to subsection (3)— (a) have held continuously for at least 3 years— (i) an open or provisional licence for a car, truck or bus; or (ii) a corresponding licence to an open or provisional licence for a car, truck or bus; or (iii) a foreign driver licence for a car, truck or bus; or (iv) a series of any of the licences mentioned in subparagraph (i), (ii) or (iii); or (b) have passed an approved competence test for the operation of the type of vehicle the person intends to drive under the driver authorisation. (3) Also, for at least 2 years of the continuous 3 year period mentioned in subsection (2)(a) or for at least 2 years for subsection (2)(b), the applicant must have held continuously— (a) an open or provisional licence for a car, truck or bus; or (b) a corresponding licence to an open or provisional licence for a car, truck or bus; or (c) a series of any of the licences mentioned in paragraph (a) or (b). (4) However, subsection (3) does not apply if the driver authorisation applied for is for a general route service, school service, taxi service, limousine service, community transport service or courtesy transport service. (4A) Subsections (1) to (4) do not apply to a person seeking a restricted driver authorisation.

s 8A 11 Transport Operations (Passenger Transport) Standard 2000 s9 (5) A person must not operate a relevant vehicle, other than a motorbike, unless the person holds a prescribed licence of the appropriate class. 8A Licence requirements for restricted driver authorisation (1) A person is not eligible to be granted a restricted driver authorisation by an operator unless the person— (a) holds a prescribed licence of the appropriate class; and (b) has held continuously for at least 3 years— (i) an open or provisional licence for a car, truck or bus; or (ii) a corresponding licence to an open or provisional licence for a car, truck or bus; or (iii) a series of any of the licences mentioned in subparagraph (i) or (ii). (2) A person must not operate a public passenger vehicle under restricted driver authorisation unless the person holds a prescribed licence of the appropriate class. 9 Particular qualification to drive a taxi (1) An applicant for driver authorisation for a relevant vehicle that is a taxi must— (a) be able to speak and understand English; and (b) have a knowledge of common destinations and major connecting roads within the taxi service area where the applicant intends to drive the taxi; and (c) either— (i) have successfully completed a training course for taxi drivers specified by the chief executive; or (ii) have attained competency in each of the following Road Transport Competency Standards approved by the former Australian National Training Authority established under the repealed

s 10 12 Transport Operations (Passenger Transport) Standard 2000 s 11 Australian National Training Authority Act 1992 (Cwlth)— (A) Follow occupational health and safety procedures; (B) Drive a taxicab; (C) Apply customer service skills; (D) Apply quality procedures; (E) Transport persons with disabilities. (2) A person must not operate a relevant vehicle that is a taxi unless the person has a knowledge of common destinations and major connecting roads within the taxi service area where the person intends to drive the taxi. (3) An applicant for renewal of driver authorisation for a relevant vehicle that is a taxi must, if required by the chief executive, have successfully completed a training course for taxi drivers specified by the chief executive. (4) This section is in addition to, and does not limit, section 7. 10 Alcohol and drugs (1) A driver of a relevant vehicle must have a blood alcohol concentration of zero while operating the vehicle. (2) A driver of a relevant vehicle must not be under the influence of a drug while operating the vehicle. 11 Fatigue management (1) A driver of a relevant vehicle must not operate the vehicle if the driver’s fatigue level may endanger passenger safety. (2) The driver does not contravene subsection (1) if the driver complies with any requirements about fatigue management applying to the driver under— (a) the Transport Operations (Road Use Management—Fatigue Management) Regulation 2008 ; or

s 12 13 Transport Operations (Passenger Transport) Standard 2000 s 12 (b) an alternative compliance scheme about fatigue management approved under the Transport Operations (Road Use Management) Act 1995 . 12 Operational safety of vehicles (1) A driver of a relevant vehicle must operate it safely. (2) Without limiting subsection (1) the driver must ensure— (a) the vehicle is not overloaded; and (b) if the vehicle is used for long distance scheduled passenger services or tourist services, it does not carry standing passengers; and (c) if the vehicle is a bus that carries standing passengers— (i) the bus is specifically designed and constructed for the purpose; and (ii) no passenger stands for more than 20km; and (iii) when carrying standing passengers, the bus does not travel on a road notified by the chief executive, by gazette notice, as a road on which the bus must not carry standing passengers. (3) Despite subsection (2)(c), a driver of a bus fitted with seatbelts for every seated passenger must ensure the bus is used only to carry seated passengers, unless each seat of the bus is occupied. (4) A driver of a bus mentioned in subsection (3) that carries a permitted standing passenger during the driver’s shift must, at the end of the shift, give the following information to the operator of the bus — (a) the date and time when, and place where, the passenger boarded the bus to become a permitted standing passenger; and (b) the number of passengers, including the passenger, who boarded the bus when the passenger boarded it.

s 13 14 Transport Operations (Passenger Transport) Standard 2000 s 14 (5) In this section— permitted standing passenger means a passenger the bus is permitted to carry as a standing passenger under subsection (3). 13 Seating (1) A driver of a relevant vehicle must take reasonable steps to ensure that no more than 1 passenger sits in any adult seat in the vehicle. (2) However if the vehicle is a bus, 3 primary school or pre-school children may sit in a bench type bus seat designed for 2 adults if— (a) either— (i) the seat is not fitted with any seat belts or approved restraints; or (ii) the seat is fitted with either a seatbelt or an approved restraint for each of the 3 children; and (b) the placement and construction of the seat allows; and (c) no child sits in the seat for more than a total of 90 minutes while any 2 other children sit in the seat. (3) Also, an infant passenger may occupy the same seat as another passenger if— (a) the vehicle is a bus; or (b) the vehicle is a taxi and the infant passenger does so in circumstances that do not contravene the Queensland Road Rules. 1 14 Customer service (1) A driver of a relevant vehicle must be reasonably courteous to passengers and the public. 1 See the Queensland Road Rules, sections 266 (Wearing of seatbelts by passengers under 16 years old) and 267 (Exemptions from wearing seatbelts).

s 15 15 Transport Operations (Passenger Transport) Standard 2000 s 15 (2) A driver of a vehicle providing a general route service, other than a school service, must provide the service in accordance with the advertised schedules of the operator of the vehicle, unless prevented from doing so by an unforeseeable circumstance. Examples of an unforeseeable circumstance — • an incident • an accident, whether or not involving the vehicle providing the public passenger service • flooding or storm damage Example of a foreseeable circumstance — traffic volume (2A) A driver of a vehicle providing a relevant service that is a school service must provide the service in accordance with the timetable of the operator of the service, unless prevented from doing so by an unforeseeable circumstance. (2B) The schedules, and services under the timetable, must be realistically achievable. (3) If an incident happens, a driver of a relevant vehicle must tell passengers in the vehicle— (a) the reason for the disruption or prevention of the provision of the relevant service; and (b) the arrangements being made for the completion of the relevant service. (4) A taxi driver must have a knowledge of common destinations and major connecting roads within the taxi service area where the driver drives the taxi. 15 Compliance with certain transport legislation A driver of a relevant vehicle must comply with all provisions of the Transport Operations (Road Use Management) Act 1995 2 imposing an obligation, prohibition, restriction or other 2 A reference to the Act includes a reference to the statutory instruments made or in force under the Act. See the Acts Interpretation Act 1954 , section 7.

s 15A 16 Transport Operations (Passenger Transport) Standard 2000 s 15B requirement on the driver in relation to— (a) the driving, use or operation of the vehicle; or (b) being in charge of the vehicle; or (c) the vehicle (including, for example, its design, condition, equipment, mass, loading or signs). 15A Compliance with code of conduct If a school child is travelling on a relevant vehicle that is a bus, the driver of the bus must comply with the code of conduct. 15B Bus carrying school students on a no standing passenger road (1) This section applies to a bus that— (a) is descending a road notified under section 12(2)(c)(iii) or 21(2)(c)(iii) as a road on which a bus must not carry standing passengers (a no standing passenger road ); and (b) is carrying school students on a general route service, or school service, on a journey that is, or is part of, a journey to or from a school; and (c) is or was introduced into service by the operator of the service after 4 July 2005 for a general route service, or school service, provided under a service contract, TransLink service contract or prescribed school service contract. (2) If the bus is— (a) a light bus built to carry more than 16 passengers, whether seated or standing, as well as the driver and crew; and (b) being used to provide a school service; the driver of the bus must activate the exhaust brake fitted to the bus.

s 16 17 Transport Operations (Passenger Transport) Standard 2000 s 18 (3) If the bus is a heavy bus, the driver of the bus must use the power-train retarder fitted to the bus under schedule 1, section 29(1)(c). Part 3 Operators 16 Definitions In this part— incident management plan means a plan complying with section 31A. incident report means a report complying with section 31B(1). 17 Purpose of pt 3 The purpose of this part is to enhance the level of safety and customer service in the provision of public passenger services by imposing obligations— (a) on applicants for a grant or renewal of operator accreditation; and (b) on operators of relevant services. 18 Training of operators (1) An applicant for operator accreditation must successfully complete a training course specified by the chief executive in the matters mentioned in section 14 of the Act. (2) An applicant for renewal of operator accreditation may be required to successfully complete a training course mentioned in subsection (1). (3) However, the chief executive may accept another qualification from the applicant as compliance with subsection (1) or (2) if the chief executive considers the

s 19 18 Transport Operations (Passenger Transport) Standard 2000 s 19 qualification equivalent to, or better than, the training under the training course mentioned in subsection (1). (4) In this section— qualification means experience or training, other than training under a training course mentioned in subsection (1). 19 Ensuring drivers are trained in obligations under the Act (1) An operator of a relevant service must ensure each driver who is to operate a vehicle providing the service is given an introduction to the driver’s obligations under the Act. (2) However, the operator does not contravene subsection (1) if the operator is satisfied, by documentary evidence, that the driver’s experience, or experience and training, provide an adequate level of knowledge of the obligations. (3) An operator of a relevant service must ensure each driver who operates a vehicle providing the service is given training, under a documented training program, in the driver’s obligations under the Act. (4) For the program mentioned in subsection (3), the driver must be given the training within 2 months of the driver first operating the vehicle providing the service. (5) An operator of a relevant service must keep the following records— (a) for subsection (1), evidence of the introduction; Example for paragraph (a) of evidence of the introduction — training book showing the date, time and place the driver was given training on a driver’s obligations under the Act (b) for subsection (2), a copy of the documentary evidence; (c) for subsection (3), evidence of each driver’s training under the documented training program. (6) The evidence of a driver’s training under the documented training program must be enough to ensure the chief executive is able to monitor the driver’s progression through the training program.

s 20 19 Transport Operations (Passenger Transport) Standard 2000 s 21 (7) The records mentioned in subsection (5) must be kept in such a way that the chief executive is able to monitor from them the operator’s compliance with subsections (1) to (3). 20 Ensuring drivers comply with fatigue management requirements An operator of a relevant service must take reasonable steps to ensure that each driver of a vehicle providing the service complies with section 11. 21 Ensuring operational safety of vehicles (1) An operator of a relevant service must take reasonable steps to ensure that a vehicle providing the service is safely operated. (2) Without limiting subsection (1), the operator must take reasonable steps to ensure— (a) the vehicle is not overloaded; and (b) if the vehicle is used for long distance scheduled passenger services or tourist services—it does not carry standing passengers; and (c) if the vehicle is a bus, that carries standing passengers— (i) the bus is specifically designed and constructed for the purpose; and (ii) no passenger stands for more than 20km; and (iii) when carrying standing passengers, the bus does not travel on a road notified by the chief executive, by gazette notice, as a road on which the bus must not carry standing passengers. (3) Despite subsection (2)(c), an operator of a bus fitted with seatbelts for every seated passenger must take reasonable steps to ensure the bus is used only to carry seated passengers, unless each seat of the bus is occupied. (4) An operator of a bus fitted with seatbelts for every seated passenger must—

s 22 20 Transport Operations (Passenger Transport) Standard 2000 s 23 (a) have a written statement of the training to be given to each driver of the bus about the driver’s obligations under section 12, including when the bus may be used under that section to carry standing passengers; and (b) on or after 1 July 2009, if the operator provides a public passenger service that routinely carries standing passengers under section 12—have a written plan to prevent future occasions on which a standing passenger is carried on a bus, used to provide the service, under that section; and (c) follow the plan; and (d) make a written record of the information given to the operator under section 12(4); and (e) keep the record for at least 5 years. 22 Compliance with vehicle standards regulation, s 5 An operator of a relevant service must ensure that each vehicle providing the service complies with the requirements for the vehicle stated in the vehicle standards regulation, section 5. 22A Compliance with vehicle standards regulation, s 22 An operator of a relevant service must ensure that the owner of each vehicle providing the service complies with the requirements for the vehicle stated in the vehicle standards regulation, section 22. 23 Design and construction of bus manufactured before 20 May 1992 An operator of a relevant service must ensure that a bus manufactured before 20 May 1992 used to provide the service

s 24 21 Transport Operations (Passenger Transport) Standard 2000 s 25 complies with the Code of Practice ‘Omnibus Licensing Evaluation S6’ as issued at August 1992. 3 24 Seating (1) An operator of a relevant service must take reasonable steps to ensure that no more than 1 passenger sits in any adult seat in a vehicle used to provide the service. (2) However if the vehicle is a bus, 3 primary school or pre-school children may sit in a bench type bus seat designed for 2 adults if— (a) either— (i) the seat is not fitted with any seat belts or approved restraints; or (ii) the seat is fitted with either a seatbelt or an approved restraint for each of the 3 children; and (b) the placement and construction of the seat allows; and (c) no child sits in the seat for more than a total of 90 minutes while any 2 other children sit in the seat. (3) Also, an infant passenger may occupy the same seat as another passenger if— (a) the vehicle is a bus; or (b) the vehicle is a taxi and the infant passenger does so in circumstances that do not contravene the Queensland Road Rules. 4 25 Type and age of vehicles etc. (1) An operator of a relevant service may only use a vehicle to provide the service that is of a type and age suitable to provide the service. 3 This code forms part of the Code of Practice—Commercial Motor Vehicle Modifications and is available for inspection at the offices of the department at Transport House, Brunswick Street, Fortitude Valley, Brisbane. 4 See the Queensland Road Rules, sections 266 (Wearing of seatbelts by passengers under 16 years old) and 267 (Exemptions from wearing seatbelts).

s 26 22 Transport Operations (Passenger Transport) Standard 2000 s 27 (2) The operator is taken to comply with subsection (1) if the vehicle complies with the requirements for the vehicle, if any, stated in schedule 1. (3) Also, an operator of a relevant service must comply with the obligations that apply in relation to the vehicle under schedule 1, sections 8(2), 9(2), 10, 29(4), 30(1), (3) and (7), 31, 32(2), (3) or (4), 33(1) and 34(2). 26 Compulsory third party insurance An operator of a relevant service must not operate, or allow someone else to operate, a vehicle providing the service unless the insurance requirements under the Motor Accident Insurance Act 1994 for the vehicle have been complied with. 27 Maintenance of vehicles (1) An operator of a relevant service must have and comply with a documented maintenance program for each vehicle providing the service. (2) The program must provide— (a) for the servicing and other maintenance of the vehicle to a standard that complies with, or exceeds, the servicing and maintenance program specified by the vehicle’s manufacturer; and (b) for a daily pre-trip inspection of the vehicle, to a standard appropriate to an experienced driver of that general type of vehicle, to identify defects in the vehicle that may endanger public safety or substantially reduce passenger comfort; and (c) a system to ensure— (i) defects in the vehicle that come to the notice of the driver or anyone else involved in providing the service are reported to the operator and recorded; and (ii) the vehicle is not returned to service until a reported defect that may endanger public safety has been fixed; and

s 28 23 Transport Operations (Passenger Transport) Standard 2000 s 29 (iii) reported defects in the vehicle that substantially reduce passenger comfort are fixed within a reasonable time; and (iv) action taken to fix defects in the vehicle is recorded. (3) An operator of a relevant service must keep a record of all servicing or other maintenance, including a record of the daily pre-trip inspection, on each vehicle used to provide the service. (4) Subsection (3) applies to all maintenance, whether or not performed under the program. 28 Customer service (1) An operator of a relevant service that is a taxi service or a service providing scheduled services must take reasonable steps to ensure the operator’s drivers are competent in providing customer service. (2) Without limiting subsection (1), an operator of a relevant service providing scheduled services must take reasonable steps to ensure drivers are aware of the timetables and routes for the services. 29 Vehicles to be maintained in clean, tidy and comfortable condition etc. (1) This section applies to an operator of a relevant service that is a general route service, school service, taxi service or limousine service. (2) The operator must take reasonable steps to ensure that each vehicle providing the service— (a) complies with any requirements for the vehicle stated in schedule 3, part 1; and (b) is maintained in a clean, tidy and reasonably comfortable condition. (3) The operator is taken to comply with subsection (2)(b) if the vehicle is maintained in the way stated in schedule 3, part 2.

s 30 24 Transport Operations (Passenger Transport) Standard 2000 s 31 30 Access to information about services provided (1) This section applies to an operator of a relevant service that is— (a) a general route service or school service; or (b) a taxi service if bookings for the service are not taken by a service for the administration of taxi services. (2) The operator must provide the public with a convenient way of obtaining information about the general route service, school service or taxi service. Example — ensuring information about the service is obtainable by telephone during appropriate hours 30A Timetable for school service (1) An operator of a relevant service that is a school service must ensure there is a current timetable for the service. (2) If the service has 1 or more places for picking up, or setting down, passengers ( designated transport points )— (a) each designated transport point must be stated in the timetable; or (b) the operator must ensure each designated transport point is stated in another document conveniently available to passengers of the service. 31 Obligations in relation to incident management plan and incident report (1) An operator of a relevant service must— (a) have an incident management plan; and (b) comply with the plan; and (c) ensure there is, in each relevant vehicle, a copy of the parts of the plan relevant to the driver of the relevant vehicle.

s 31A 25 Transport Operations (Passenger Transport) Standard 2000 s 31B (2) An operator of a relevant service must ensure an incident report about an incident is filled in within 24 hours after the incident happens. (3) The operator must keep each incident report. 31A Requirements of incident management plan An incident management plan must— (a) be in writing; and (b) set out procedures to be followed by the operator of a relevant service and employees of the operator, including the driver of a relevant vehicle, if an incident happens; and (c) state that, if an incident happens, a driver of a relevant vehicle must tell the operator of the relevant service and passengers in the relevant vehicle about the matters mentioned in section 14(3); and (d) state that, if an incident happens and the relevant service is a school service, the operator of the relevant service must, as soon as reasonably practicable— (i) tell the school about the matters mentioned in section 14(3); or (ii) if the school is unattended and the operator of the relevant service has reasonable access to the contact details of a parent of a student who is a passenger on the school service—tell the parent about the matters mentioned in section 14(3). 31B Requirements of incident report (1) An incident report must— (a) be in writing; and (b) describe the incident by including all of the following— (i) the date, time and location of the incident; (ii) the type of incident;

s 31B 26 Transport Operations (Passenger Transport) Standard 2000 s 31B (iii) the estimated number of persons involved, injured or killed in the incident; (iv) if a person was injured in the incident—the apparent nature and extent of the person’s injuries; (v) if a relevant vehicle was damaged in the incident—the apparent nature and extent of the damage to the relevant vehicle; (vi) if help was required because of the incident—the nature of the help; Example of help — attendance of an ambulance, fire brigade, police officer or mechanic (vii) if a person mentioned in the incident management plan was told about the incident—the person’s name, the capacity in which the person was told about the incident and the date and time the person was told about the incident; and (c) describe the course of action taken in response to the incident, including the course of action taken to comply with the procedures mentioned in section 31A(c) and (d); and (d) outline any measures that could be taken to prevent a similar incident from happening in the future; and (e) state all of the following— (i) the operator’s name and operator accreditation number; (ii) the relevant vehicle’s certificate of inspection number; (iii) the name and driver authorisation number of the relevant vehicle’s driver; (iv) the registration number assigned to the relevant vehicle under the Transport Operations (Road Use Management—Vehicle Registration) Regulation 1999 , section 23(1)(a).

s 31C 27 Transport Operations (Passenger Transport) Standard 2000 s 31D (2) In this section— certificate of inspection number means a unique identifying number for a certificate of inspection issued under the vehicle standards regulation . driver authorisation number means a unique identifying number for a driver authorisation, other than a restricted driver authorisation, granted under the passenger transport regulation, part 3. operator accreditation number means a unique identifying number for an operator accreditation granted under the passenger transport regulation, part 2 . 31C Review of incident management plan (1) An operator of a relevant service must review an incident management plan at least once each year. (2) The chief executive may, at any time, direct an operator of a relevant service to review the operator’s current incident management plan. (3) The operator must comply with a direction under subsection (2). (4) If, in a year, the chief executive gives a direction under subsection (2), the operator need not conduct a further review of the plan in the year. (5) If an incident report includes measures mentioned in section 31B(1)(d), the operator must ensure information about the measures are included in the plan when the plan is next reviewed. 31D When ss 31 to 31C do not apply to operators of taxi services Sections 31 to 31C do not apply to an operator of a taxi service if a service for the administration of taxi services takes bookings for the taxi service under a service contract.

s 32 28 Transport Operations (Passenger Transport) Standard 2000 s 34 32 Reliability of service (1) An operator of a general route service, other than a school service, must provide the service in accordance with the operator’s advertised schedules, unless prevented from doing so by an unforeseeable circumstance. Examples of an unforeseeable circumstance — • an incident • an accident, whether or not involving the vehicle providing the public passenger service • flooding or storm damage Example of a foreseeable circumstance — traffic volume (2) An operator of a relevant service that is a school service must provide the service in accordance with the operator’s timetable, unless prevented from doing so by an unforeseeable circumstance. (3) The schedules, and services under the timetable, must be realistically achievable. 33 What must be shown on vehicle An operator of a relevant service that is a general route service or school service must ensure that each vehicle providing the service— (a) is readily identifiable as belonging to the service; and (b) displays a conspicuous destination sign. 34 Complaints (1) An operator of a relevant service must— (a) ensure a complaint about the service, whether or not it is about conduct by the operator or a driver, is recorded; and (b) promptly investigate the complaint; and (c) ensure action, if any, taken in response to the complaint is recorded.

s 35 29 Transport Operations (Passenger Transport) Standard 2000 s 38 (2) This section does not apply to an operator of a taxi service if a service for the administration of taxi services takes bookings for the taxi service under a service contract. 35 Compliance with code of conduct If a school child is travelling on a bus providing a relevant service, the operator of the service must comply with the code of conduct. Part 4 Transitional provisions 36 Density of bus safety padding (1) This section applies if, immediately before the commencement of this section, a bus was fitted with padding the density of which complied with the repealed guidelines, section 25.1. (2) The density of the padding is taken to comply with schedule 1, section 17(1). 37 Warning signs and warning lights fitted to school bus immediately before 1 October 1999 Schedule 1, section 19(1) does not apply to a relevant vehicle that is a school bus if— (a) immediately before 1 October 1999, the bus complied with the Traffic Regulation 1962 , schedule 1, section 18B as it was then in force; and (b) the bus continues to comply with that section as if it were still in force. 38 Heavy bus service life extension (1) This section applies if a person has started to have a heavy bus refurbished for the purpose of—

s 39 30 Transport Operations (Passenger Transport) Standard 2000 s 39 (a) obtaining a 5 year life extension of the bus under the repealed guidelines, section 25.4; or (b) undergoing an age zero refurbishment of the bus under the repealed guidelines, section 25.4. (2) The refurbishment may be finished, and the service life of the bus may be extended, as if the repealed guidelines were still in force. 39 Bus fitted with seatbelts for every seated passenger (1) Sections 12 and 21 as in force immediately before the commencement continue to apply in relation to a journey started but not finished before the commencement. (2) In this section— commencement means the commencement of this section.

31 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 Vehicle requirements and operator’s obligations section 25 Part 1 Preliminary 1 Purpose of sch 1 This schedule states the following— (a) the requirements, under section 25(2) of this standard, for a vehicle used to provide a relevant service; (b) the obligations, under section 25(3) of this standard, for an operator of a relevant service. 2 Meaning of prescribed vehicle A prescribed vehicle is a relevant vehicle that is a bus, forward-control passenger vehicle or an off-road passenger vehicle. 3 Meaning of particular classifications of prescribed vehicles (1) A prescribed vehicle is an open classification vehicle if it operates over an unlimited distance. (2) A prescribed vehicle is a regional classification vehicle if it operates within a radius of 350km from the first passenger pick up point. (3) A prescribed vehicle is a local classification vehicle if it operates— (a) within a radius of 40km from the first passenger pick up point; or (b) if the journey is entirely within a single or contiguous urban area—within a radius of more than 40km from the first passenger pick up point.

32 Transport Operations (Passenger Transport) Standard 2000 Part 2 Schedule 1 (continued) Maximum age, design and luggage 4 Maximum age (1) A prescribed vehicle used for providing a relevant service must not be older than the maximum age for the vehicle stated in subsection (2), unless— (a) the service life of vehicle has been extended under schedule 2; and (b) the extension has not ended. (2) For subsection (1), the maximum age is— (a) for a heavy bus that is— (i) an open classification vehicle—15 years; or (ii) a regional classification vehicle—25 years; or (iii) a local classification vehicle—25 years; or (b) for a light bus that is— (i) an open classification vehicle—10 years; or (ii) a regional classification vehicle—20 years; or (iii) a local classification vehicle—20 years; or (c) for a forward control passenger vehicle or off-road vehicle that is— (i) an open classification vehicle—10 years; or (ii) a regional classification vehicle—10 years; or (iii) a local classification vehicle—10 years. (3) However, a prescribed vehicle that is both a light bus and a regional classification vehicle or local classification vehicle must be less than 15 years old when first introduced into service by the current operator of the service.

33 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) 5 Working out age of vehicles (1) For this schedule and schedule 2— (a) the age of a vehicle is worked out starting on the following date ( starting date )— (i) if the date of first registration of the vehicle in Queensland or elsewhere is available—that date; (ii) if that date is not available and a dated receipt for the first or only sale of the vehicle is available—the date of the receipt; (iii) if neither of the dates mentioned in subparagraph (i) or (ii) is available—the date of manufacture of the vehicle’s original body; (iv) if none of the dates mentioned in subparagraph (i), (ii) or (iii) is available—the date of manufacture of the vehicle’s original chassis; and (b) a vehicle is an age in years at the beginning of the anniversary, for the age, of the starting date. (2) Subsection (1)(a) applies subject to schedule 2, section 10(4). 6 Requirements about design, generally (1) Subject to subsection (2), a bus must comply with the following ADRs as in force when the bus was manufactured— (a) if it is an open classification vehicle—the ADRs applying to a non-route service bus with high-back seats; (b) if it is a regional classification vehicle—the ADRs applying to a non-route service bus with high-back seats or low-back seats; (c) if it is a local classification vehicle—the ADRs applying to a route service bus.

34 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (2) If the bus is used in the wilderness, it must comply with the ADRs applying to a non-route service bus that were in force when the bus was manufactured. (3) The seating of the bus must be— (a) if it is an open classification vehicle—forward or rearward facing, coach-style, high-back seats; or (b) if it is a regional classification vehicle or local classification vehicle—forward, rearward or side facing seats. (4) The brakes of the bus must be a dual circuit system. (5) If the bus is a regional classification vehicle and has side facing seats, the seats must be fitted with lap seatbelts complying with ADR 4/00 and ADR 5/00. 7 Requirements about design if used in the wilderness (1) This section applies to a prescribed vehicle used in the wilderness. (2) The vehicle must be designed so that its occupants are protected from overhanging foliage and inclement weather. (3) The driver and front passenger seating positions of the vehicle must have full windscreen protection. (4) The vehicle must have adequate roll-over protection for all of its occupants. (5) All seats in the vehicle must be forward facing. 8 Luggage—open classification vehicle or regional classification vehicle (1) This section applies if an operator of a relevant service uses an open classification vehicle or regional classification vehicle to provide the service. (2) The operator must not use the vehicle to carry or haul luggage, unless the luggage is—

35 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (a) in a separate luggage compartment or a luggage trailer; or (b) a passenger’s light hand luggage or luggage stowed in an overhead locker or overhead luggage rack. 9 Luggage—local classification vehicle (1) This section applies if an operator of a relevant service uses a local classification vehicle not fitted with a luggage compartment to provide the service. (2) The operator must not use the vehicle to carry or haul luggage unless— (a) the luggage is carried in a trailer; or (b) the operator— (i) carries the luggage only in a preselected seating area forward of the passengers; and (ii) secures the luggage with suitable tie downs or cargo nets. 10 Luggage in prescribed vehicle that is a bus not to impede exit An operator of a relevant service who uses a prescribed vehicle that is a bus to provide the service must not carry luggage in an aisle, or in another section of the bus, where it will impede passenger exit through doors or emergency exits. Part 3 Bus padding 11 Purpose of pt 3 The purpose of this part is to ensure padding is fitted to each hard surface, in a relevant vehicle that is a bus, that is likely to

36 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) be struck by the head of a seated passenger if the bus is involved in a frontal collision. 12 Application of pt 3 This part applies to each of the following— (a) a bus that is a regional classification vehicle; (b) a bus that is a local classification vehicle and was introduced into service in Queensland after 31 December 1996; (c) a school bus that— (i) was introduced into service in Queensland after 31 December 1996; or (ii) is a light bus and was less than 18 years old as at 5 July 2005; or (iii) is a heavy bus and was less than 23 years old as at 5 July 2005. Note — See section 5 for how to work out the age of a relevant vehicle. 13 Definition for pt 3 In this part— minimum padded zone means the minimum padded zone shown in the following figure—

37 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) 14 Tops of seats (1) If the top face or the rear face of the seat of the bus is a hard surface, padding must be fitted to the face. Example of when padding need not be fitted under this subsection — Typically, coach-style, high-back seats that have foam-backed upholstery or moulded foam coverings do not have hard surfaces and so do not require padding to be fitted under this subsection. (2) The padding of the rear face of the seat must extend at least 50mm down the back of the seat from the top face of the seat. (3) The top face and the upper 50mm of the rear face of the seat must be padded at least across the minimum padded zone to within— (a) 80mm of the outside edge of the seat; and (b) 80mm of the aisle side of the seat.

38 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) 15 Handrails (1) An exposed handrail directly in front of a seat of the bus must be padded at least on the top, rear and front faces of the handrail at least across the minimum padded zone to within— (a) 80mm of the outside edge of the seat; and (b) 80mm of the aisle side of the seat. Note — This allows for the handrail at the aisle to be retained as a handgrip—see the figure in section 13. (2) However, handrails with a bend may be padded up to the start of the bend if the padding— (a) is not more than 120mm or not less than 80mm from the outside edge of the seat; or (b) is not more than 120mm or not less than 80mm from the aisle side of the seat. 16 Partitions (1) Partitions directly in front of a seat of the bus must be padded so that the top face and the upper 50mm of the rear face of the partition are padded at least across the minimum padded zone. (2) If the aisle side of the partition has a bend, the bend need not be padded. 17 Padding materials and fastening (1) The padding must be— (a) semi-rigid moulded polyurethane, self-skinning rigid moulded polyurethane, closed-cell polyethylene foam or closed-cell EVA foam that— (i) is at least 25mm, but not more than 30mm thick; and (ii) has a density of at least 270kg/m 3 , but not more than 300kg/m 3 ; or

39 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (b) a material that is of a thickness and density that gives at least the level of protection as is given under paragraph (a). (2) The padding must be securely fastened to the seat, handrail or partition with fastenings that are protected to ensure they do not cause injury. 18 Fittings on the back of a seat or partition Each fitting, on the back of a seat or partition of the bus, that is outside the minimum padded zone must not be likely to cause injury to a passenger from an impact from a frontal collision. Part 4 Warning signs and lights to be fitted to school bus 19 School bus to be fitted with warning signs and warning lights (1) A relevant vehicle that is a school bus must be fitted with— (a) warning signs complying with sections 20 and 21; and (b) warning lights complying with sections 22 to 24. Note — For the use of, and prohibition on driving without, the warning lights and warning signs see the Queensland Road Rules, sections 222 and 222A. (2) The warning signs may be fitted permanently to the bus or to a backing that allows them to be detached or folded. 20 Number and location of warning signs (1) The bus must have 2 warning signs—

40 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (a) 1 of which is fitted at the front, and the other of which is fitted at the rear of the bus on the inside or outside of the bus; and (b) each of which is visible from outside the bus. (2) However, a warning sign may be fitted on the inside of the bus only if the sign is as visible as, and is the same colour as, and is not significantly dimmer than it would be if it were fitted on the outside of the bus at the front or rear of the bus. Example — a warning sign fitted behind a clear back window (3) Also, the warning sign must not be fitted where it obscures the driver’s vision or hinders the use of an emergency exit. 21 Content, size, shape and material of warning signs (1) A warning sign on the front of the bus must display— (a) the words ‘school bus’ in capital letters at least 100mm high in the vertical plane; or (b) the required image. (2) A warning sign on the rear of the bus must display the required image. (3) A warning sign displaying the required image must— (a) be rectangular; and (b) either— (i) if any of the warning lights are on the warning sign—be at least 550mm wide and 400mm high in the vertical plane; or (ii) otherwise—be at least 400mm wide and 250mm high in the vertical plane; and (c) have a black border; and (d) have black graphics; and

41 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (e) be coated, other than over the border or graphics, with retro-reflective material that— (i) is yellow; and (ii) is of class 1 or 2 as described in AS 1906; and (iii) complies with AS 1906. (4) The minimum height under subsection (3)(b) of a warning sign is based on the sign being mounted vertically. (5) However, a warning sign may be lower than the minimum height in the vertical plane if— (a) either— (i) if any of the warning lights are on the warning sign—the warning light is at least 400mm high measured from its top to its bottom; or (ii) otherwise—the warning light is at least 250mm high measured from its top to its bottom; and (b) the warning light is mounted on a surface that is not more than 15º from the vertical. (6) Accordingly, if the surface of the bus at a place where a warning sign may be fitted is more than 15º from the vertical, a warning sign may be fitted at the place if— (a) the warning sign complies with subsection (5)(a); and (b) the warning sign is mounted on a separate surface so that the sign can stand vertically or otherwise stand at not more than 15º from the vertical. (7) Also, a warning sign may be fitted flush to a surface of the bus, at a place where a warning sign may be fitted, that is more than 15º from the vertical if the sign is made tall enough to achieve the minimum vertical height. (8) In this section— required image means an image of 2 children in the same proportions as the children in AS 1743 , image W6-3, with the image of the taller child at least 230mm high.

42 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) 22 Number and location of warning lights (1) The bus must have a pair of warning lights— (a) 1 of which is fitted at the front, and the other of which is fitted at the rear of the bus on the inside or outside of the bus; and (b) each of which is visible from outside the bus. (2) However, a warning light may be fitted on the inside of the bus only if the light from the warning light is the same colour as, and not significantly dimmer than, it would be if the warning light were fitted on the outside of the front or the rear of the bus. Example — a warning light fitted behind a clear windscreen (3) Also, a warning light must not be fitted where it obscures the driver’s vision or hinders the use of an emergency exit. (4) A warning light must be fitted— (a) on the left and right side of, and the same distance from, the centre of the warning sign that is on the same end of the bus as the warning light; and (b) so the warning lights are at least 300mm apart; and (c) so no part of the bus, including parked or operating windscreen wipers, obstructs the light displayed by the warning light— (i) within an arc, in the horizontal plane, from 30º to the left to 30º to the right of the centre of the warning light; or (ii) within an arc, in the vertical plane, from 10º above to 10º below the centre of the warning light; and (d) so the lens of the warning light is not over 100mm from the warning sign that is on the same end of the bus as the warning light.

43 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (5) However, a warning light on an end of the bus may be on the warning sign that is on the same end of the bus if the words or image on the sign are not obscured. (6) Warning lights on the same end of the bus must be fitted— (a) at the same height; and (b) as high as practicable; and (c) so no part of the lens of each light is lower than midway between the highest and lowest points on the body of the bus at that end of the bus. (7) If the centres of warning lights on the same end of the bus are less than 1.8m above ground level, no part of the warning lights, or warning sign, on that end of the bus may be on the left side of the bus. 23 Lens and light of warning lights Each warning light must— (a) have a lens with an effective lit lens area of at least 60cm 2 ; and (b) emit a yellow light that has been tested under the test procedure stated in ADR 6/00 and found to have a luminous intensity of at least the amounts mentioned in the following table when measured at the angles mentioned in the table; and Note— Indicator lights complying with ADR 6/00 are unsuitable for use as warning lights because the luminous intensity levels in the table are much brighter than the level required for an indicator light to comply with ADR 6/00. (c) emit about the same amount of light as the other warning light of the pair; and (d) be aimed so the beam from the light is focused— (i) parallel to the road; and

44 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (ii) parallel to the longitudinal centre line of the bus; and (e) be built and adjusted so it can not dazzle the driver of another vehicle. Table Luminous intensity of warning light, in candela vertical axis horizontal axis -30 º -20 º -10 º -5 º 0 º 5 º 10 º 20 º 10 º 50 80 50 5 º 180 320 350 450 350 320 180 0 º 75 450 1 000 1 250 1 500 1 250 1 000 450 -5 º 40 270 450 570 600 570 450 270 -10 º 75 75 75 30 º 75 40 24 Operation of warning lights (1) The bus must— (a) have a visible or audible signal that tells the driver of the bus when the warning lights are on; and (b) be fitted with a switch that allows the driver, from the driver’s normal driving position to turn on, or turn off, simultaneously all warning lights fitted to the bus. (2) When operating— (a) the warning lights on the same end of the bus must flash alternately; and (b) the warning lights must emit regular flashes of light at a rate of at least 90, and not over 180, flashes a minute. (3) The warning lights must operate automatically when a door on the bus opens and continue to operate— (a) while a door is open; and

45 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (b) for at least 10 seconds, but not more than 20 seconds, after all doors of the bus have closed. Note — For further requirements about the operation of warning lights, see the Queensland Road Rules, section 222A (Use of warning lights—picking up or setting down school children). 25 Non-school bus—optional warning signs or warning lights for school students (1) A relevant vehicle that is a bus, other than a school bus, may be fitted with— (a) school student warning signs if the warning signs comply with sections 20 and 21; or (b) school student warning lights if the warning lights comply with sections 22 to 24. (2) In this section— school student warning sign means a sign to warn passing motorists of the possibility of school students in the area of the bus. school student warning lights means lights to warn passing motorists of the possibility of school students in the area of the bus. Part 5 Buses carrying school students on a no standing passenger road 26 Application of pt 5 (1) This part applies to a bus that— (a) is travelling on a no standing passenger road; and

46 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (b) is carrying school students on a general route service, or school service, on a journey that is, or is part of, a journey to or from a school; and (c) is or was introduced into service by the operator of the service after 4 July 2005 for a general route service, or school service, provided under a service contract, TransLink service contract or prescribed school service contract. (2) However, subsection (1)(c) does not apply after 31 December 2009. 27 Light bus built to carry not more than 16 passengers and used to provide a school service (1) This section applies if the bus— (a) is a light bus built to carry not more than 16 passengers, whether seated or standing, not including the driver and crew; and (b) is being used to provide a school service. (2) Each passenger seat fitted to the bus must comply with ADR 68/00. (3) However, if the bus is being used to provide a school service for which there is no prescribed school service contract, this section does not apply to the bus until 1 January 2010. 28 Light bus built to carry more than 16 passengers (1) This section applies if the bus is a light bus built to carry more than 16 passengers, whether seated or standing, not including the driver and crew. (2) The bus must— (a) comply with ADR 59/00; and (b) be fitted with an exhaust brake. (3) If the bus is being used to provide a school service, each passenger seat fitted to the bus must comply with ADR 68/00.

47 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) (4) However, if the bus is being used to provide a school service for which there is no prescribed school service contract, subsection (3) does not apply to the bus until 1 January 2010. (5) The operator of the service must ensure the driver of the bus is trained in the use of the exhaust brake. 29 Heavy bus (1) If the bus is a heavy bus, it must— (a) be a single-decked bus; and (b) comply with ADR 59/00; and (c) be fitted with a power-train retarder. (2) If the bus is being used to provide a school service, each passenger seat fitted to the bus must comply with ADR 68/00. (3) However, if the bus is being used to provide a school service for which there is no prescribed school service contract, subsection (1)(d) does not apply to the bus until 1 January 2010. (4) The operator of the service must ensure the driver of the bus is trained in the use of the power-train retarder. Part 6 Structural inspection and repair of buses 30 Inspection of heavy buses (1) An operator of a relevant service that uses a heavy bus to provide the service must, when the bus is 20 years old but before it is 21 years old, have a prescribed inspection entity inspect the body framework of the bus for signs of weakening caused by rust or incorrect repair.

48 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) Note — See section 5 for how to work out the age of a heavy bus. (2) Subsection (3) applies if an operator of a relevant service wants to introduce a heavy bus that is at least 21 years old into service in Queensland. (3) Before introducing the bus into service in Queensland, the operator must have a prescribed inspection entity inspect the body framework of the bus for signs of weakening caused by rust or incorrect repair. (4) Subsection (1) does not apply if— (a) a prescribed inspection entity inspected the body framework of the bus— (i) when the bus was 19 years old but before it was 20 years old; and (ii) within the last 50000km travelled by the bus; and (b) the inspection showed that the body framework was in a satisfactory structural condition. (5) Subsection (3) does not apply if— (a) a prescribed inspection entity has inspected the body framework of the bus— (i) within 1 year immediately before the operator introduces the bus into service in Queensland; and (ii) within the last 50000km travelled by the bus; and (b) the inspection shows that the body framework is in a satisfactory structural condition. (6) Subsections (1) to (3) do not apply if— (a) a 5 year service life extension, or an age zero refurbishment service life extension, has been obtained for the bus under schedule 2; and (b) the extension has not ended. (7) An operator of a relevant service that uses a heavy bus to provide the service must have a prescribed inspection entity

49 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) inspect the body framework of the bus for signs of weakening caused by rust if the bus has substantial rust that may affect the structural integrity of the bus. 31 Repairs to bus structures An operator of a relevant service that uses a bus to provide the service must ensure that a repair to the frame, bows or sheeting of the bus is performed by a qualified tradesperson in the trade to which the repair relates. 32 Inspection of structural repairs (1) This section applies if, because of corrosion or accident damage, it is necessary to carry out structural repairs to a bus used to provide a relevant service. (2) The operator of the service must have the repairs inspected by a prescribed inspection entity. (3) The operator must arrange with the prescribed inspection entity for the inspection before any painting of the frame or refitting of the body panels. (4) After the inspection, the operator must obtain a written statement by the prescribed inspection entity of the names and qualifications of the persons who performed the repairs. Part 7 Maintenance record 33 Operator to keep maintenance record (1) An operator of a relevant service that uses a bus to provide the service must keep a written record of the maintenance done on the bus, for at least 5 years after its last maintenance is done. (2) The record must include each statement obtained by the operator under section 32(4) for the bus.

50 Transport Operations (Passenger Transport) Standard 2000 Schedule 1 (continued) 34 Operator to obtain endorsement on maintenance record by prescribed inspection entity (1) This section applies if a prescribed inspection entity— (a) under part 6, inspects a bus that is used to provide a relevant service; and (b) considers the bus is in a satisfactory condition. (2) The operator of the relevant service must obtain from the prescribed inspection entity an endorsement on the maintenance record kept under section 33 that the bus has been inspected and is in a satisfactory condition. (3) The endorsement must be signed and dated by the prescribed inspection entity.

51 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 Heavy bus service life extensions schedule 1, section 4 Part 1 5 year service life extension 1 How to obtain a 5 year service life extension (1) An operator of a relevant service that uses a heavy bus to provide the service may obtain a 5 year service life extension for the bus if sections 2 to 9 and part 3 are complied with for the bus. (2) Sections 2 to 8, 14(1) and 16 are taken to have been complied with for the bus if the operator shows the chief executive— (a) a certificate from a prescribed inspection entity, in relation to the 5 year service life extension being sought by the operator, stating that on a particular day the prescribed inspection entity inspected the frame of the bus and found it to be in a satisfactory structural condition; and (b) a certificate from a prescribed inspection entity, in relation to the 5 year service life extension being sought by the operator, stating that on a particular day the prescribed inspection entity inspected the bus and it had no defect that would affect its safe use on the road. (3) If the operator satisfies the chief executive that sections 2 to 9 and part 3 have been complied with for the bus, the chief executive must, by written notice given to the operator— (a) grant the 5 year service life extension; and (b) state the date the 5 year service life extension is granted. (4) However, the chief executive may only grant a 5 year service life extension for the bus if—

52 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) (a) the bus is— (i) an open classification vehicle that is at least 13, but not more than 15, years old; or (ii) a regional classification vehicle or local classification vehicle that is at least 13, but not more than 25, years old; and (b) a 5 year service life extension has not previously been granted for the bus under the Act. (5) If a 5 year service life extension is granted for a bus, the maximum age of the bus under schedule 1, section 4(2) is extended by 5 years. Examples — 1 If an open classification vehicle has a 5 year service life extension, it may continue to be used as an open classification vehicle until it reaches 20 years and then it may be used as a regional classification vehicle or local classification vehicle until it is 30 years old. 2 If a regional classification vehicle has a 5 year service life extension, it may continue to be used as a regional classification vehicle until it is 30 years old. 3 If a local classification vehicle has a 5 year service life extension, it may continue to be used as a local classification vehicle until it is 30 years old. 2 ADRs The bus must comply with the ADRs that applied to the bus when it was 5 years old, other than ADRs for the control of exhaust emissions. 3 Body (1) The body of the bus must be in good structural condition. (2) A full panel removal and body framework inspection must be performed if—

53 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) (a) the body of the bus shows signs of structural damage, or signs of corrosion of the frame, for example, rust stains, loose rivets or loose or rusted panels; or (b) the bus has not been inspected under schedule 1, section 30, and found to be satisfactory, within the last 5 years. (3) Interior trim material of the bus must be in good serviceable condition and not be damaged. (4) If the bus is a regional classification vehicle, any side facing seats must be replaced with forward or rearward facing seats. (5) Seats, partitions and exposed handrails of the bus must be padded if required under schedule 1, part 3. (6) Floor coverings of the bus that are damaged or not non-slip must be replaced with suitable non-slip floor coverings. (7) Windows and window sealing must be in good condition. (8) Paintwork must be in good condition. 4 Chassis and suspension All components of the chassis or suspension of the bus must be cleaned, inspected, and crack tested if necessary to ensure they are rust free, structurally sound and within safe service wear limits. 5 Steering (1) Power steering components of the bus must be free of leaks. (2) Cracked or oil affected hydraulic hoses of power steering components must be replaced. (3) Stub axles and steering arms, including pitman arms and drag links— (a) must be crack tested; and (b) must be replaced if they are defective; and (c) must not be repaired using a heating or welding process.

54 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) 6 Brakes (1) The braking system must be fully refurbished, including replacement of flexible air or hydraulic lines, valve seals and diaphragms. (2) All replacement braking system components must comply with the Transport Operations (Road Use Management—Vehicle Standards and Safety) Regulation 1999 , schedule 1, section 112(2) . (3) The parking brakes of the bus must be tested to ensure they comply with schedule 1, section 115(8) of the regulation mentioned in subsection (2). 7 Electrical components (1) Electrical fittings, lights, reflectors, lenses and wiring must be in a serviceable condition. (2) Light or reflector lenses must be free of cracks, and have serviceable reflective surfaces. Example — Discoloured or cracked lenses must be replaced. (3) Electrical wiring and wiring conduit must be secure, shielded from the effects of excessive heat, and in a serviceable condition. (4) The voltage under load, with the engine running, at each lamp must not be more than 10% below the nominal voltage of the electrical system of the bus. Example — For a system with a nominal voltage of 12V, the voltage at each lamp must be at least 10.8V. 8 Engine and driveline (1) Each component of the engine or driveline must be inspected, and may require dismantling if necessary to ensure the

55 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) component is reliable and mechanically sound, including the following— (a) adequate engine power output; (b) the engine and driveline are free of oil, water, air, vacuum and exhaust leaks; (c) the engine and driveline are not excessively noisy; (d) when operated under load the engine does not emit visible smoke continuously for more than 10 seconds; (e) each component of the transmission or driveline is free of oil leaks and excessive wear; (f) the driveline is free of excessive backlash; (g) rubber mounts and dampers are free of oil impregnation, cracking and deterioration. (2) Each axle hub assembly must be removed, dismantled, cleaned and inspected to ensure it is reliable and mechanically sound. (3) Each hub oil seal or gasket must be replaced. (4) Wheel bearings that are excessively worn must be replaced. 9 Certificate by prescribed inspection entity The operator must obtain a certificate from a prescribed inspection entity stating that— (a) the body, chassis, suspension, steering and brake components are structurally sound and serviceable; and (b) the bus complies with the ADRs that applied to the bus when it was 5 years old, other than ADRs for the control of exhaust emissions.

56 Transport Operations (Passenger Transport) Standard 2000 Part 2 Schedule 2 (continued) Age zero refurbishment service life extension 10 How to obtain an age zero refurbishment service life extension (1) An operator of a relevant service that uses a heavy bus to provide the service may obtain a service life extension for the bus (an age zero refurbishment service life extension ) if sections 11 to 13 and part 3 are complied with for the bus. (2) Sections 11, 12(1), (3), (4) and (5), 14(1) and 16 are taken to have been complied with for the bus if the operator shows the chief executive— (a) a certificate from a prescribed inspection entity, in relation to the age zero refurbishment service life extension being sought by the operator, stating that on a particular day the prescribed inspection entity inspected the frame of the bus and found it to be in a satisfactory structural condition; and (b) a certificate from a prescribed inspection entity, in relation to the age zero refurbishment service life extension being sought by the operator, stating that on a particular day the prescribed inspection entity inspected the bus and it had no defect that would affect its safe use on the road. (3) If the operator satisfies the chief executive that sections 11 to 13 and part 3 have been complied with for the bus, the chief executive must, by written notice given to the operator— (a) grant the age zero refurbishment service life extension; and (b) state the date the age zero refurbishment service life extension is granted. (4) If an age zero refurbishment service life extension is granted for a bus, the age of the bus is to be worked out starting on the day of the grant.

57 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) 11 ADRs The bus must— (a) if the operator intends the bus to be used as an open classification vehicle or regional classification vehicle—comply with the ADRs applying to a non-route service bus that are in force when the refurbishment of the bus for the extension is finished; or (b) if the operator intends the bus to be used as a local classification vehicle—comply with the ADRs applying to a service bus that are in force when the refurbishment of the bus for the extension is finished. 12 Body, brakes and mechanical or structural components (1) A new body, including all interior and exterior fittings and equipment must be fitted to the bus. (2) The operator must give a prescribed inspection entity written evidence verifying that all mechanical components, including the engine, gearbox, steering, suspension and axles have been rebuilt, including the replacement of all gaskets, seals, bearings and wearing components. (3) Each structural component of the bus, for example, the chassis or spring hangers— (a) must be dismantled, inspected and crack tested if necessary to ensure the component is structurally sound; and (b) must then be replaced or refurbished if necessary to ensure the component is structurally sound. (4) The braking system must be fully rebuilt, including— (a) replacement or refurbishment of all wearing components; and (b) replacement of all flexible air or hydraulic lines, valve seals, diaphragms and springs.

58 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) (5) Each component of the braking system must comply with the Transport Operations (Road Use Management—Vehicle Standards and Safety) Regulation 1999 , schedule 1, section 112(2) . 13 Certificate by prescribed inspection entity The operator must obtain a certificate from a prescribed inspection entity stating that— (a) the body, chassis, suspension, steering and brake components of the bus are structurally sound, and serviceable; and (b) the bus complies with the ADRs required to be complied with under this standard for an age zero refurbishment service life extension for the bus. Part 3 Further provisions applying to 5 year service life extensions and age zero refurbishment service life extensions 14 Inspection etc. of critical components (1) Each mechanical component and each structural component that is critical to the safety of the bus must be— (a) inspected; and (b) crack tested if necessary to ensure the component is mechanically or structurally sound. (2) An operator of a bus mentioned in part 1 or 2 must obtain a certificate by a prescribed inspection entity that each mechanical component and each structural component that is critical to the safety of the bus has been—

59 Transport Operations (Passenger Transport) Standard 2000 Schedule 2 (continued) (a) inspected by the prescribed inspection entity; and (b) crack tested if necessary to ensure the component is mechanically or structurally sound. 15 Previous refurbishment or replacement (1) A vehicle system or component, of a bus, that is required to be refurbished or replaced under this schedule for a 5 year service life extension or an age zero service life extension need not be refurbished or replaced if it has been refurbished or replaced within— (a) 1 year immediately before the extension is obtained; and (b) the last 50000km travelled by the bus. (2) However, written evidence of the replacement or refurbishment must be given to a prescribed inspection entity. 16 Rating of particular components of bus, and evaluation of bus, under code (1) An operator of a bus mentioned in part 1 or 2 must— (a) have an approved person perform a rating of particular components of the bus, and approve the rating, under section S4 or S5 of the code; and (b) have an approved person perform an evaluation of the bus, and approve the evaluation, under section S6 of the code. (2) In this section— code means Code of Practice—Commercial Motor Vehicle Modifications approved under the Transport Operations (Road Use Management—Vehicle Standards and Safety) Regulation 1999.

60 Transport Operations (Passenger Transport) Standard 2000 Schedule 3 Maintaining particular relevant vehicles in a clean, tidy and comfortable condition and other vehicle requirements section 29 Part 1 Vehicle requirements 1 Vehicle requirements (1) This section states the requirements that a vehicle used to provide the following relevant service must comply with for section 29(2)(a)— (a) a taxi service; (b) a limousine service; (c) a general route service, or school service, that uses a bus to provide the service. (2) Body panels must not be excessively dented. (3) Exterior paintwork must not be excessively scratched, dirty or discoloured, so as to detract from the vehicle’s general appearance. (4) If the vehicle is a bus, any non-illuminated destination sign displayed on the bus must be clearly visible and legible. (5) If the vehicle is a taxi— (a) the fare sticker must be fixed to the taxi; and (b) the taximeter, if fitted, must be working; and (c) the fleet number of the taxi must be clearly displayed in the interior and on the exterior of the taxi.

61 Transport Operations (Passenger Transport) Standard 2000 Part 2 Schedule 3 (continued) Way to maintain vehicle 2 Way to maintain vehicle Sections 3 to 5 state the way a vehicle used to provide the following relevant service must be maintained for section 29(3)— (a) a taxi service; (b) a limousine service; (c) a general route service, or school service, that uses a bus to provide the service. 3 Seating (1) Seat covers must not be torn or frayed and must be kept clean. (2) Seat springs must not be broken or sagging. (3) Seatbelt webbing must not be shabby or dirty. 4 Interior appearance and fittings (1) Interior trim panels must not be loose or missing and must be in good condition. (2) Interior trim must not be soiled or dusty so as to cause discomfort to a passenger or soil clothing. (3) The interior compartment must be free of odour. (4) Floor coverings must be clean and intact. (5) The luggage compartment must be clean and tidy. (6) If the vehicle is a bus— (a) window adornments, for example, curtains, must be clean; and (b) the disembark light must work; and (c) interior safety padding must be in good condition; and

62 Transport Operations (Passenger Transport) Standard 2000 Schedule 3 (continued) (d) buzzers or bells for requesting the bus to stop must be in working order. (7) If the vehicle is a taxi— (a) a safety screen, if fitted, must be clean and intact; and (b) a cargo barrier, if fitted, must be clean and intact. 5 Windscreen The windscreen must be clean.

63 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 Dictionary section 3 ADR see the Transport Operations (Road Use Management—Vehicle Standards and Safety) Regulation 1999 , schedule 4. advisory speed sign means an official traffic sign installed under the Transport Operations (Road Use Management) Act 1995 as a guide to the speed of vehicles. approved means approved by the chief executive. approved person means a person accredited as an approved person under the Transport Operations (Road Use Management—Accreditation and Other Provisions) Regulation 2005 . approved restraint means an approved child restraint under the Queensland Road Rules. car see the Transport Operations (Road Use Management) Act 1995 , schedule 4. code of conduct has the meaning given under the passenger transport regulation. corresponding licence to— (a) an open licence, for a requirement relating to restricted driver authorisation—means a document corresponding to the open licence that is issued under a law of another State or a foreign country that provides for the same matter as the provision under which the open licence is issued; or (b) an open licence, other than for a requirement relating to restricted driver authorisation—means a document corresponding to the open licence that is issued under a law of another State that provides for the same matter as the provision under which the open licence is issued; or (c) a provisional licence, for a requirement relating to restricted driver authorisation—means a document

64 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 (continued) corresponding to the provisional licence that is issued under a law of another State or a foreign country that provides for the same matter as the provision under which the provisional licence is issued; or (d) a provisional licence, other than for a requirement relating to restricted driver authorisation—means a document corresponding to the provisional licence that is issued under a law of another State that provides for the same matter as the provision under which the provisional licence is issued. defined urban area means— (a) the area of the City of Brisbane under the City of Brisbane Act 1924 ; or (b) an area for which a service contract is required under section 42 of the Act for the provision of road-based general route services that are not— (i) school services only; or (ii) services only for the carriage of eligible school students. eligible school students see the regulation, schedule 11 . exhaust brake means a device fitted into the exhaust system of a vehicle that when activated creates a back pressure during braking, using the retardant effect of the engine to slow the vehicle and act as a non-fade brake. foreign driver licence means a licence to drive a motor vehicle corresponding to an open or provisional licence and issued under the law of another country that provides for the same matter as the provision under which the open or provisional licence is issued. GVM see the Transport Operations (Road Use Management) Act 1995 , schedule 4. heavy bus see the regulation, schedule 11. held continuously , for a period, includes being held for the period without a break that lasted more than 7 days.

65 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 (continued) high-back seat , for a vehicle, means a seat having a height of 1m or more when measured from the vehicle floor, where the passenger’s heels touch, to the top of the seat back, excluding any head restraint. incident see section 4. incident management plan , for part 3, see section 16. incident report , for part 3, see section 16. infant passenger means a passenger under 1 year old. injured means injured in a way that requires immediate medical attention or hospitalisation. light bus see the regulation, schedule 11. local classification vehicle see schedule 1, section 3(3). long distance scheduled passenger service means a road based general service in which passengers are carried on an established route— (a) for an average distance of at least 40km; or (b) between non-adjoining service contract areas or routes. low-back seat , for a vehicle, means a seat having a height of less than 1m when measured from the vehicle floor, where the passenger’s heels touch, to the top of the seat back, excluding any head restraint. motorbike see the Transport Operations (Road Use Management) Act 1995 , schedule 4. non-route service bus means a bus that is not designed with spaces for standing passengers. no standing passenger road see section 15B(1). open classification vehicle see schedule 1, section 3(1). open licence see the Transport Operations (Road Use Management) Act 1995 , schedule 4. overloaded , for a vehicle, includes—

66 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 (continued) (a) not complying with a mass requirement within the meaning of the Transport Operations (Road Use Management—Mass, Dimensions and Loading) Regulation 2005 ; or (b) carrying more than the maximum number of passengers— (i) for which the vehicle is designed; or (ii) specified or recommended by the vehicle’s manufacturer; or (c) carrying in the standing area of the vehicle more than the full complement of passengers for the area. passenger transport regulation means the Transport Operations (Passenger Transport) Regulation 2005. power-train retarder means a device, other than the service brake, fitted to a bus that— (a) can be turned on and off from the driver’s normal driving position by a switch fitted to the bus; and (b) when turned on— (i) operates on the power-train of the bus; and (ii) enables the driver of the bus to keep the speed of the bus, as controlled by the power-train retarder, or by the power-train retarder and minor braking using the service brake of the bus, at or under the required speed if the bus is or were to be loaded to its GVM. Examples of devices that operate on the power-train of a bus — • driveline retarders, for example, hydraulic (hydrodynamic) retarders • electromagnetic retarders, commonly known as eddy current brakes • engine brakes, commonly known as jake brakes prescribed inspection entity means— (a) an approved person; or

67 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 (continued) (b) an authorised officer under the Transport Operations (Road Use Management) Act 1995 , section 20, other than a police officer. prescribed licence means— (a) an open licence, or a corresponding licence to an open licence; or (b) a restricted licence. prescribed vehicle see schedule 1, section 2. provisional licence see the Transport Operations (Road Use Management) Act 1995 , schedule 4. regional classification vehicle see schedule 1, section 3(2). regulation means the Transport Operations (Passenger Transport) Regulation 2005. relevant service means a public passenger service for which operator accreditation is required. relevant vehicle means a vehicle providing a public passenger service for which driver authorisation is required. repealed guidelines means the repealed guidelines— (a) made under section 62B of the repealed Transport Operations (Passenger Transport) Regulation 1994 ; and (b) as in force immediately before the commencement of section 36. required speed means— (a) if there is an advisory speed sign installed on the road—the speed shown on the sign, from when the bus passes the sign until the bus reaches the end of the bend, steep descent or other hazard for which the sign is installed; or (b) otherwise—the speed limit applying to the driver under the Queensland Road Rules, section 20 for the length of road where the driver is driving.

68 Transport Operations (Passenger Transport) Standard 2000 Schedule 4 (continued) restricted licence see the Transport Operations (Road Use Management) Act 1995 , schedule 4. route service bus means a bus designed with spaces for standing passengers. school bus means a bus being used to provide a school service outside or partly outside a defined urban area, even though the bus may be used for other purposes at other times. service brake , for a bus, means the foot-operated brake normally used to decelerate the bus. tourist service means a pre-booked public passenger service operated in accordance with a publicly available itinerary to— (a) a common scenic or tourist attraction; or (b) if the service is not wholly within a service contract area or route—a major sporting or cultural event. truck see the Transport Operations (Road Use Management) Act 1995 , schedule 4. vehicle standards regulation means the Transport Operations (Road Use Management—Vehicle Standards and Safety) Regulation 1999 . wilderness see the Nature Conservation Act 1992 , schedule.

69 Transport Operations (Passenger Transport) Standard 2000 Endnotes 1 Index to endnotes Page 2 Date to which amendments incorporated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 3 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 4 Table of reprints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 5 List of legislation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 6 List of annotations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 2 Date to which amendments incorporated This is the reprint date mentioned in the Reprints Act 1992, section 5(c). Accordingly, this reprint includes all amendments that commenced operation on or before 2 January 2009. Future amendments of the Transport Operations (Passenger Transport) Standard 2000 may be made in accordance with this reprint under the Reprints Act 1992, section 49. 3 Key Key to abbreviations in list of legislation and annotations Key AIA amd amdt ch def div exp gaz hdg ins lap notfd num o in c om orig p para prec pres prev Explanation = Acts Interpretation Act 1954 = amended = amendment = chapter = definition = division = expires/expired = gazette = heading = inserted = lapsed = notified = numbered = order in council = omitted = original = page = paragraph = preceding = present = previous Key (prev) proc prov pt pubd R[X] RA reloc renum rep (retro) rv s sch sdiv SIA SIR SL sub unnum Explanation = previously = proclamation = provision = part = published = Reprint No. [X] = Reprints Act 1992 = relocated = renumbered = repealed = retrospectively = revised edition = section = schedule = subdivision = Statutory Instruments Act 1992 = Statutory Instruments Regulation 2002 = subordinate legislation = substituted = unnumbered

70 Transport Operations (Passenger Transport) Standard 2000 4 Table of reprints Reprints are issued for both future and past effective dates. For the most up-to-date table of reprints, see the reprint with the latest effective date. If a reprint number includes a letter of the alphabet, the reprint was released in unauthorised, electronic form only. Reprint No. 1 1A 1B Amendments to none 2000 SL No. 102 2002 SL No. 49 Effective 1 May 2000 2 June 2000 22 March 2002 Reprint date 5 May 2000 21 July 2000 5 April 2002 Reprint No. 1C 1D 1E 2 2A 2B Amendments included 2002 SL No. 278 — 2007 SL No. 66 — 2008 SL No. 398 2008 SL No. 397 Effective 25 October 2002 23 March 2003 27 April 2007 27 April 2007 17 December 2008 2 January 2009 Notes prov exp 22 March 2003 R1E withdrawn, see R2 5 List of legislation Transport Operations (Passenger Transport) Standard 2000 SL No. 61 made by the chief executive on 1 March 2000 notfd gaz 7 April 2000 pp 1312–13 ss 1–2 commenced on date of notification remaining provisions commenced 1 May 2000 (see s 2) exp 1 September 2010 (see SIA s 54) Note—The expiry date may have changed since this reprint was published. See the latest reprint of the SIR for any change. amending legislation— Transport Operations (Passenger Transport) Amendment Standard (No. 1) 2000 SL No. 102 notfd gaz 2 June 2000 pp 370–1 commenced on date of notification Transport Operations (Passenger Transport) Amendment Standard (No. 1) 2002 SL No. 49 notfd gaz 22 March 2002 pp 112–13 commenced on date of notification Transport Operations (Passenger Transport) Amendment Standard (No. 2) 2002 SL No. 278 notfd gaz 25 October 2002 pp 690–1 commenced on date of notification

71 Transport Operations (Passenger Transport) Standard 2000 Transport Operations (Passenger Transport) Amendment Standard (No. 1) 2007 SL No. 66 notfd gaz 27 April 2007 pp 1887–90 commenced on date of notification Transport Operations (Passenger Transport) Amendment Standard (No. 1) 2008 SL No. 397 notfd gaz 5 December 2008 pp 1840–3 ss 1–2 commenced on date of notification remaining provisions commenced 2 January 2009 (see s 2) Transport Operations (Passenger Transport) Amendment Standard (No. 2) 2008 SL No. 398 notfd gaz 5 December 2008 pp 1840–3 ss 1–2 commenced on date of notification remaining provisions commenced 17 December 2008 (see s 2) 6 List of annotations PART 1A—INTERPRETATION pt hdg ins 2007 SL No. 66 s 3 Definitions s 3 amd 2008 SL No. 398 s 4 Meaning of “incident” s 4 sub 2007 SL No. 66 s 4 PART 2—DRIVERS pt hdg sub 2007 SL No. 66 s 4 Qualifications for operating relevant vehicles that are motorbikes s 6 amd 2002 SL No. 49 s 3 Qualifications for operating relevant vehicles other than motorbikes s 7 amd 2000 SL No. 102 s 3; 2002 SL No. 49 s 4; 2008 SL No. 397 s 4 Medical fitness for driver authorisation s 8 amd 2000 SL No. 102 s 4 om 2008 SL No. 398 s 5 Licence requirements for restricted driver authorisation s 8A ins 2000 SL No. 102 s 5 Medical fitness for restricted driver authorisation s 8B ins 2000 SL No. 102 s 5 amd 2007 SL No. 66 s 5 om 2008 SL No. 398 s 5 Particular qualification to drive a taxi s 9 amd 2008 SL No. 398 s 6

72 Transport Operations (Passenger Transport) Standard 2000 Fatigue management s 11 amd 2008 SL No. 398 s 7 Operational safety of vehicles s 12 amd 2008 SL No. 398 s 8 Seating s 13 amd 2002 SL No. 49 s 5; 2002 SL No. 278 s 3 Customer service s 14 amd 2007 SL No. 66 s 6; 2008 SL No. 398 s 9 Compliance with code of conduct s 15A ins 2002 SL No. 49 s 6 Bus carrying school students on a no standing passenger road s 15B ins 2008 SL No. 398 s 10 Definitions s 16 sub 2007 SL No. 66 s 7 Ensuring drivers are trained in obligations under the Act s 19 amd 2002 SL No. 49 s 7 Ensuring operational safety of vehicles s 21 amd 2008 SL No. 398 s 11 Compliance with vehicle standards regulation, s 5 prov hdg sub 2002 SL No. 49 s 8(1) s 22 amd 2002 SL No. 49 s 8(2) Compliance with vehicle standards regulation, s 22 s 22A ins 2002 SL No. 49 s 9 Seating s 24 amd 2002 SL No. 49 s 10; 2002 SL No. 278 s 4 Type and age of vehicles etc. s 25 sub 2008 SL No. 398 s 12 Maintenance of vehicles s 27 amd 2002 SL No. 49 s 11 Vehicles to be maintained in clean, tidy and comfortable condition etc. s 29 sub 2008 SL No. 398 s 13 Access to information about services provided s 30 amd 2008 SL No. 397 s 5 Timetable for school service s 30A ins 2008 SL No. 398 s 14 Obligations in relation to incident management plan and incident report s 31 sub 2007 SL No. 66 s 8 Requirements of incident management plan s 31A ins 2007 SL No. 66 s 8

73 Transport Operations (Passenger Transport) Standard 2000 Requirements of incident report s 31B ins 2007 SL No. 66 s 8 Review of incident management plan s 31C ins 2007 SL No. 66 s 8 When ss 31 to 31C do not apply to operators of taxi services s 31D ins 2007 SL No. 66 s 8 Reliability of service s 32 amd 2008 SL No. 398 s 15 What must be shown on vehicle prov hdg sub 2008 SL No. 397 s 6(1) s 33 amd 2008 SL No. 398 s 16; 2008 SL No. 397 s 6(2) Compliance with code of conduct s 35 prev s 35 exp 2 May 2000 (see s 35(2)) pres s 35 ins 2002 SL No. 49 s 12 PART 4—TRANSITIONAL PROVISIONS pt hdg orig pt 4 hdg exp 2 May 2000 (see s 35(2)) prev pt 4 hdg ins 2002 SL No. 49 s 12 om 2007 SL No. 66 s 9 pres pt 4 hdg ins 2008 SL No. 398 s 17 Density of bus safety padding s 36 prev s 36 ins 2002 SL No. 49 s 12 exp 22 March 2003 (see s 36(3)) pres s 36 ins 2008 SL No. 398 s 17 Warning signs and warning lights fitted to school bus immediately before 1 October 1999 s 37 ins 2008 SL No. 398 s 17 Heavy bus service life extension s 38 ins 2008 SL No. 398 s 17 Bus fitted with seatbelts for every seated passenger s 39 ins 2008 SL No. 398 s 17 SCHEDULE 1—VEHICLE REQUIREMENTS OBLIGATIONS sch hdg ins 2008 SL No. 398 s 19 AND OPERATOR’S PART 1—PRELIMINARY pt 1 (ss 1–3) ins 2008 SL No. 398 s 19 PART 2—MAXIMUM AGE, DESIGN AND LUGGAGE pt 2 (ss 4–10) ins 2008 SL No. 398 s 19 PART 3—BUS PADDING pt 3 (ss 11–18) ins 2008 SL No. 398 s 19 PART 4—WARNING SIGNS AND LIGHTS TO BE FITTED TO SCHOOL BUS pt 4 (ss 19–25) ins 2008 SL No. 398 s 19

74 Transport Operations (Passenger Transport) Standard 2000 PART 5—BUSES CARRYING SCHOOL STUDENTS ON A NO STANDING PASSENGER ROAD pt 5 (ss 26–29) ins 2008 SL No. 398 s 19 PART 6—STRUCTURAL INSPECTION AND REPAIR OF BUSES pt 6 (ss 30–32) ins 2008 SL No. 398 s 19 PART 7—MAINTENANCE RECORD pt 7 (ss 33–34) ins 2008 SL No. 398 s 19 SCHEDULE 2—HEAVY BUS SERVICE LIFE EXTENSIONS sch hdg ins 2008 SL No. 398 s 19 PART 1—5 YEAR SERVICE LIFE EXTENSION pt 1 (ss 1–9) ins 2008 SL No. 398 s 19 PART 2—AGE ZERO REFURBISHMENT SERVICE LIFE EXTENSION pt 2 (ss 10–13) ins 2008 SL No. 398 s 19 PART 3—FURTHER PROVISIONS APPLYING TO 5 YEAR SERVICE LIFE EXTENSIONS AND AGE ZERO REFURBISHMENT SERVICE LIFE EXTENSIONS pt 3 (ss 14–16) ins 2008 SL No. 398 s 19 SCHEDULE 3—MAINTAINING PARTICULAR RELEVANT VEHICLES IN A CLEAN, TIDY AND COMFORTABLE CONDITION AND OTHER VEHICLE REQUIREMENTS sch hdg ins 2008 SL No. 398 s 19 PART 1—VEHICLE REQUIREMENTS pt 1 (s 1) ins 2008 SL No. 398 s 19 PART 2—WAY TO MAINTAIN VEHICLE pt 2 (ss 2–5) ins 2008 SL No. 398 s 19 SCHEDULE 4—DICTIONARY sch 4 (prev sch) num 2008 SL No. 398 s 18 def “ADR” ins 2008 SL No. 398 s 20(1) def “advisory speed sign” ins 2008 SL No. 398 s 20(1) def “approved person” ins 2008 SL No. 398 s 20(1) def “approved restraint” ins 2002 SL No. 278 s 5 def “car” amd 2008 SL No. 398 s 20(2) def “code of conduct” ins 2002 SL No. 49 s 13 amd 2007 SL No. 66 s 10(3) def “corresponding licence” sub 2000 SL No. 102 s 6(1) def “defined urban area” ins 2008 SL No. 398 s 20(1) def “eligible school students” ins 2008 SL No. 398 s 20(1) def “exhaust brake” ins 2008 SL No. 398 s 20(1) def “foreign driver licence” ins 2002 SL No. 49 s 13 def “GVM” ins 2008 SL No. 398 s 20(1) def “heavy bus” ins 2008 SL No. 398 s 20(1) def “high-back seat” ins 2008 SL No. 398 s 20(1) def “incident” ins 2007 SL No. 66 s 10(2)

75 Transport Operations (Passenger Transport) Standard 2000 def “incident management plan” ins 2007 SL No. 66 s 10(2) def “incident report” ins 2007 SL No. 66 s 10(2) def “infant passenger” ins 2002 SL No. 49 s 13 def “injured” ins 2007 SL No. 66 s 10(2) def “light bus” ins 2008 SL No. 398 s 20(1) def “local classification vehicle” ins 2008 SL No. 398 s 20(1) def “long distance scheduled passenger service” ins 2008 SL No. 397 s 7 def “low-back seat” ins 2008 SL No. 398 s 20(1) def “motorbike” amd 2008 SL No. 398 s 20(2) def “non-route service bus” ins 2008 SL No. 398 s 20(1) def “no standing passenger road” ins 2008 SL No. 398 s 20(1) def “open classification vehicle” ins 2008 SL No. 398 s 20(1) def “open licence” amd 2008 SL No. 398 s 20(2) def “overloaded” ins 2008 SL No. 398 s 20(1) def “passenger transport regulation” ins 2007 SL No. 66 s 10(2) def “power-train retarder” ins 2008 SL No. 398 s 20(1) def “prescribed inspection entity” ins 2008 SL No. 398 s 20(1) def “prescribed licence” amd 2000 SL No. 102 s 6(2); 2007 SL No. 66 s 10(4) def “prescribed vehicle” ins 2008 SL No. 398 s 20(1) def “provisional licence” amd 2008 SL No. 398 s 20(2) def “regional classification vehicle” ins 2008 SL No. 398 s 20(1) def “regulation” ins 2008 SL No. 398 s 20(1) def “relevant service” sub 2007 SL No. 66 s 10(1)–(2) def “relevant vehicle” sub 2007 SL No. 66 s 10(1)–(2) def “repealed guidelines” ins 2008 SL No. 398 s 20(1) def “required speed” ins 2008 SL No. 398 s 20(1) def “restricted licence” amd 2008 SL No. 398 s 20(2) def “route service bus” ins 2008 SL No. 398 s 20(1) def “school bus” ins 2008 SL No. 398 s 20(1) def “service brake” ins 2008 SL No. 398 s 20(1) def “tourist service” ins 2008 SL No. 397 s 7 def “truck” amd 2008 SL No. 398 s 20(2) def “vehicle standards regulation” ins 2002 SL No. 49 s 13 def “wilderness” ins 2008 SL No. 398 s 20(1) © State of Queensland 2010