Information Privacy Act 2009An Act to provide safeguards for the handling of personal information in the public sector environmentLong title amd 2023 No. 32 s 7Chapter 1PreliminaryPart 1Introductory1Short titleThis Act may be cited as the Information Privacy Act 2009.2CommencementThis Act commences on a day to be fixed by proclamation.3Object of Act(1)The primary object of this Act is to provide for the fair collection and handling in the public sector environment of personal information.(2)The Act must be applied and interpreted to further the primary object.s 3 amd 2023 No. 32 s 84s 4 om 2023 No. 32 s 95s 5 om 2023 No. 32 s 96Scope of personal information under this ActThis Act applies to the collection of personal information, regardless of when it came into existence, and to the storage, handling, accessing, amendment, management, transfer, use and disclosure of personal information regardless of when it was collected.7Relationship with other laws regulating personal information(1)This Act is intended to operate subject to the provisions of other Acts regulating—

(a)the collection, storage, handling, accessing, amendment, management, transfer and use of personal information; or

(b)the disclosure, within the meaning of section 23, of personal information.

(2)Without limiting subsection (1), the operation of QPPs 6.1 and 6.2(d) and the permitted health situation mentioned in schedule 4, section 5 do not override any law with respect to assisted and substituted decision-making, including, for example, the Guardianship and Administration Act 2000 and the Powers of Attorney Act 1998.s 7 sub 2023 No. 32 s 108Relationship with other Acts regulating disposal of informationThis Act does not affect the provisions of other Acts regulating the disposal of information (however described).s 8 amd 2023 No. 33 s 107 sch 59s 9 om 2023 No. 32 s 1110Act binds StateThis Act binds the State.Part 2Interpretation11DefinitionsThe dictionary in schedule 5 defines particular words used in this Act.12Meaning of personal informationPersonal information means information or an opinion about an identified individual or an individual who is reasonably identifiable from the information or opinion—

(a)whether the information or opinion is true or not; and

(b)whether the information or opinion is recorded in a material form or not.

s 12 sub 2023 No. 32 s 1213Meaning of held or holds in relation to personal informationPersonal information is held by a relevant entity, or the entity holds personal information, if the personal information is contained in a document in the possession, or under the control, of the relevant entity.s 13 sub 2023 No. 32 s 1214s 14 om 2023 No. 32 s 1215Meaning of documentIn this Act, a document does not include a document to which the privacy principle requirements do not apply.s 15 sub 2023 No. 32 s 1316Meaning of document to which the privacy principle requirements do not applyIn this Act, a document to which the privacy principle requirements do not apply means a document mentioned in schedule 1.s 16 sub 2023 No. 32 s 1417s 17 om 2023 No. 32 s 1518Meaning of agency(1)In this Act, an agency means—

(a)a Minister; or

(b)a department; or

(c)a local government; or

(d)a public authority.

(2)However, in this Act, agency does not include an excluded entity.(3)For this Act—

(a)a board, council, committee, subcommittee or other body established by government to help, or to perform functions connected with, an agency is not a separate agency, but is taken to be comprised within the agency; and

(b)a reference to an agency includes a reference to a body that is taken to be comprised within the agency; and

(c)a reference to local government includes a reference to the Wide Bay Water Corporation.

(4)In this section—excluded entity means—

(a)an entity mentioned in schedule 2, part 1; or

(b)an entity mentioned in schedule 2, part 2 in relation to the function mentioned in that part.

s 18 amd 2023 No. 32 s 1619s 19 om 2023 No. 32 s 1720Special provision about application of Act to a MinisterIf a provision of this Act applies to a Minister, the provision applies only for acts done, or practices engaged in, as the case may be, in the Minister’s capacity as a Minister in relation to the affairs of an agency administered by the Minister.s 20 amd 2023 No. 32 s 1821Meaning of public authority(1)In this Act, public authority means any of the following entities—Note—Under the Acts Interpretation Act 1954, schedule 1—entity includes a person and an unincorporated body.

(a)an entity—

(i)established for a public purpose by an Act; or

(ii)established by government under an Act for a public purpose, whether or not the public purpose is stated in the Act;

(b)an entity created by the Governor in Council or a Minister;

(c)another entity declared by regulation to be a public authority for this Act, being an entity—

(i)supported directly or indirectly by government funds or other government assistance; or

(ii)over which government is in a position to exercise control; or

(iii)established under an Act; or

(iv)given public functions under an Act;

(d)subject to subsection (4), a person holding an office established under an Act;

(e)a person holding an appointment—

(i)made by the Governor in Council or Minister otherwise than under an Act; and

(ii)declared by regulation to be an appointment the holder of which is a public authority for this Act.

(2)For subsection (1)(c), an entity may be declared by regulation to be a public authority for this Act in relation to only a part of the entity’s functions.(3)A prescribed entity is not a public authority in relation to documents received, or created, by it in performing a function other than the public function given under an Act.(4)A person is not a public authority merely because the person holds—

(a)an office the duties of which are performed as duties of employment as an agency’s officer; or

(b)an office of member of a body; or

(c)an office established under an Act for the purposes of an agency.

(5)In this section—prescribed entity means an entity that is a public authority only because it is given public functions under an Act and is declared by regulation to be a public authority for this Act.s 21 amd 2013 No. 39 s 110 (1) sch 3 pt 1; 2023 No. 32 s 1922s 22 om 2023 No. 32 s 141 sch 1 pt 223What it means to disclose personal information and to use personal information(1)An entity (the first entity) discloses personal information to another entity (the second entity) if—

(a)the second entity does not know the personal information, and is not in a position to be able to find it out; and

(b)the first entity gives the second entity the personal information, or places it in a position to be able to find it out; and

(c)the first entity ceases to have control over the second entity in relation to who will know the personal information in the future.

(2)An entity uses personal information if it—

(a)manipulates, searches or otherwise deals with the information; or

(b)takes the information into account in the making of a decision; or

(c)transfers the information from a part of the entity having particular functions to a part of the entity having different functions.

(3)Subsection (2) does not limit what actions may be use of the personal information.(4)However, use of the personal information does not include the action of disclosing the personal information to another entity.s 23 amd 2023 No. 32 s 2024References to doing an act or engaging in a practiceIn this Act, a reference to doing an act or engaging in a practice in contravention of a requirement includes a reference to a failure to act or a failure to engage in a practice in contravention of the requirement.s 24 sub 2023 No. 32 s 2125s 25 om 2023 No. 32 s 21Chapter 2Queensland privacy principlesch 2 hdg amd 2023 No. 32 s 141 sch 1 pt 2Part 1Compliance with QPPs by agenciesch 2 pt 1 hdg amd 2023 No. 32 s 141 sch 1 pt 226Queensland privacy principles(1)Each Queensland privacy principle (QPP) is set out in schedule 3.(2)In this Act, a reference to a QPP followed by a number is a reference to the provision of schedule 3 having that number.s 26 sub 2023 No. 32 s 2227Agencies to comply with QPPs(1)An agency must comply with the QPPs.Note—For the application of the Act in relation to a Minister, see also section 20.(2)Without limiting subsection (1), the agency must not do an act or engage in a practice that contravenes, or is otherwise inconsistent with, a requirement of a QPP.(3)An act or practice mentioned in subsection (2) includes any act or practice relating to the agency’s collection, storage, handling, accessing, amendment, management, transfer, use or disclosure of personal information.s 27 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47); 2023 No. 32 s 2328Noncompliance with particular QPPs(1)An agency is not required to comply with a prescribed QPP in relation to an individual’s personal information if the information is related to or connected with personal information of the individual that has previously been published, or given for the purpose of publication, by the individual.(2)In this section—prescribed QPP means QPP 6 or 10.2.publish, for personal information, means publish the information by way of television, newspaper, radio, internet or other form of communication. s 28 amd 2023 No. 32 s 2429Special provision for law enforcement agencies(1)A law enforcement agency is not subject to QPP 3.6, 5, 6 or 10.1, but only if the law enforcement agency is satisfied on reasonable grounds that noncompliance with the QPP is necessary for—

(a)if the enforcement agency is the Queensland Police Service—the performance of its activities related to the enforcement of laws; or

(b)if the enforcement agency is the Crime and Corruption Commission—the performance of its activities related to the enforcement of laws and its intelligence functions; or

(c)if the enforcement agency is the community safety department—the containment, supervision and rehabilitation of offenders under the Corrective Services Act 2006 and the supervision of prisoners subject to supervision orders or interim supervision orders under the Dangerous Prisoners (Sexual Offenders) Act 2003; or

(d)if the enforcement agency is any other law enforcement agency—the performance of its responsibility mentioned in schedule 5, definition law enforcement agency, paragraph (b)(iv), including the conduct of proceedings started or about to be started in a court or tribunal in relation to the responsibility.

(2)In this section—intelligence functions means the functions mentioned in the Crime and Corruption Act 2001, section 53.s 29 amd 2011 No. 45 s 233; 2014 No. 21 s 94 (2) sch 2; 2023 No. 32 s 25Part 2Disclosure of personal information outside Australiach 2 pt 2 hdg prev ch 2 pt 2 hdg om 2023 No. 32 s 26pres ch 2 pt 2 hdg ins 2023 No. 32 s 2730s 30 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 2631s 31 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 2632s 32 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 2633Disclosure of personal information outside AustraliaAn agency may disclose an individual’s personal information to an entity outside Australia only if—

(a)the individual agrees to the disclosure; or

(b)the disclosure is authorised or required under a law; or

(c)the agency is satisfied on reasonable grounds that the disclosure is necessary to lessen or prevent a serious threat to the life, health, safety or welfare of an individual, or to public health, safety or welfare; or

(d)2 or more of the following apply—

(i)the agency reasonably believes that the recipient of the personal information is subject to a law, binding scheme or contract that effectively upholds principles for the fair handling of personal information that are substantially similar to the QPPs;

(ii)the disclosure is necessary for the performance of the agency’s functions in relation to the individual;

(iii)the disclosure is for the benefit of the individual but it is not practicable to seek the agreement of the individual, and if it were practicable to seek the agreement of the individual, the individual would be likely to give the agreement;

(iv)the agency has taken reasonable steps to ensure that the personal information it discloses will not be held, used or disclosed by the recipient of the information in a way that is inconsistent with the QPPs.

s 33 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47); 2023 No. 32 s 28Part 3Compliance with parts 1 and 2 and s 41 by contracted service providersch 2 pt 3 hdg prev ch 2 pt 3 hdg om 2023 No. 32 s 27pres ch 2 pt 3 hdg ins 2023 No. 32 s 29ch 2 pt 4 hdg om 2023 No. 32 s 2934Meaning of service arrangement(1)In this Act, a service arrangement is a contract or other arrangement entered into after the commencement of this section under which an entity other than an agency (the contracted service provider) agrees or otherwise arranges with an agency (the contracting agency) to provide services.(2)For subsection (1)—

(a)the services must be for the purposes of the performance of 1 or more of the contracting agency’s functions; and

(b)the services must be provided either—

(i)directly to the contracting agency; or

(ii)to another entity on the contracting agency’s behalf; and

(c)the contracted service provider must not be in the capacity of employee of the contracting agency in providing the services.

35Binding a contracted service provider to privacy principle requirements(1)An agency entering into a service arrangement must take all reasonable steps to ensure that the contracted service provider is required to comply with parts 1 and 2 and section 41, as if it were the agency, in relation to the discharge of its obligations under the arrangement.(2)However, the agency must comply with subsection (1) only if—

(a)the contracted service provider will in any way deal with personal information for the contracting agency; or

(b)the provision of services under the arrangement will involve—

(i)the transfer of personal information to the contracting agency; or

(ii)the provision of services to a third party for the contracting agency.

(3)The agency is not required to comply with subsection (1) if—

(a)the contracted service provider is to receive funding from the contracting agency; and

(b)the contracted service provider will not collect personal information for the contracting agency; and

(c)the contracted service provider will not receive any personal information from the contracting agency for the purposes of discharging its obligations; and

(d)the contracted service provider will not be required to give the contracting agency any personal information it collects in discharging its obligations.

(4)Subsections (1) to (3) are not intended to limit what may be provided for in a service arrangement about the contracted service provider’s collection, storage, handling, accessing, amendment, management, transfer, use or disclosure of personal information, whether or not the contracted service provider is a bound contracted service provider.s 35 amd 2023 No. 32 s 3036Bound contracted service provider to comply with privacy principle requirements(1)A bound contracted service provider under a service arrangement must comply with parts 1 and 2 and section 41 in relation to the discharge of its obligations under the arrangement as if it were the entity that is the contracting agency.(2)The requirement to comply under subsection (1) continues to apply to the bound contracted service provider in relation to personal information it continues to hold after its obligations under the service arrangement otherwise end.(3)A bound contracted service provider’s compliance with the privacy principle requirements may be enforced under this Act as if it were an agency.(4)Subsections (1) to (3) are not intended to prevent a service arrangement from including a requirement for the contracted service provider to comply with all or part of the privacy principles even though this part does not require that the service arrangement include the requirement.s 36 amd 2023 No. 32 ss 31, 141 sch 1 pt 2 amdt 4 (amdt could not be given effect)37Contracting agency to comply with privacy principles if contracted service provider not bound(1)This section applies if a contracted service provider under a service arrangement is not a bound contracted service provider because the contracting agency under the service arrangement did not take the steps required of it under section 35.(2)The obligations that would attach to the contracted service provider if it were a bound contracted service provider attach instead to the contracting agency under the arrangement.Part 5Provision of information to Ministers38Personal information relevant to portfolio responsibilitiesAn agency does not contravene the requirement under this Act that it comply with the QPPs only because it gives personal information to a Minister to inform the Minister about matters relevant to the Minister’s responsibilities in relation to the agency.s 38 amd 2023 No. 32 s 32Part 6Miscellaneous39Nature of rights created by pts 1 to 3(1)Except as provided for under the procedures set out in this Act, an obligation imposed on an entity under part 1, 2 or 3 does not—

(a)give rise to any civil cause of action; or

(b)operate to create in any person any legal right enforceable in a court or tribunal.

(2)Subsection (1) does not limit chapter 5.Chapter 3QPP codes and guideline for permitted general situationsch 3 hdg sub 2023 No. 32 s 33ch 3 pt 3 hdg om 2023 No. 32 s 33ch 3 pt 3 div 1 hdg om 2023 No. 32 s 33ch 3 pt 3 div 2 hdg om 2023 No. 32 s 33ch 3 pt 3 div 3 hdg om 2023 No. 32 s 33ch 3 pt 3 div 4 hdg om 2023 No. 32 s 33ch 3 pt 4 hdg om 2023 No. 32 s 33ch 3 pt 5 hdg om 2023 No. 32 s 33ch 3 pt 5 div 1 hdg om 2023 No. 32 s 33ch 3 pt 5 div 2 hdg om 2023 No. 32 s 33ch 3 pt 6 hdg om 2023 No. 32 s 33ch 3 pt 6 div 1 hdg om 2023 No. 32 s 33ch 3 pt 6 div 2 hdg om 2023 No. 32 s 33ch 3 pt 6 div 3 hdg om 2023 No. 32 s 33ch 3 pt 7 hdg om 2023 No. 32 s 33ch 3 pt 8 hdg om 2023 No. 32 s 33ch 3 pt 9 hdg om 2023 No. 32 s 33ch 3 pt 9 div 1 hdg om 2023 No. 32 s 33ch 3 pt 9 div 2 hdg om 2023 No. 32 s 33ch 3 pt 9 div 3 hdg om 2023 No. 32 s 33ch 3 pt 9 div 4 hdg om 2023 No. 32 s 33ch 3 pt 9 div 5 hdg om 2023 No. 32 s 33ch 3 pt 9 div 6 hdg om 2023 No. 32 s 33ch 3 pt 9 div 7 hdg om 2023 No. 32 s 33ch 3 pt 10 hdg om 2023 No. 32 s 33ch 3 pt 11 hdg om 2023 No. 32 s 33Part 1QPP codesch 3 pt 1 hdg sub 2023 No. 32 s 3340QPP codes(1)A QPP code is a written code of practice about information privacy, approved by regulation under section 43, that states—

(a)how 1 or more of the QPPs are to be applied or complied with; and

(b)the agencies that are bound by the code, or a way of determining the agencies that are bound by the code.

(2)A QPP code may also impose additional requirements to those imposed by a QPP, to the extent the additional requirements are not inconsistent with a QPP.(3)A QPP code expires on the earlier of the following days—

(a)the day that is 5 years after the day the QPP code is approved under section 43;

(b)if the QPP code states an expiry day—the stated day.

s 40 sub 2023 No. 32 s 3341Agencies must comply with QPP codesAn agency must not do an act, or engage in a practice, that contravenes a QPP code that is in effect and binds the agency.s 41 sub 2023 No. 32 s 3342Preparing QPP codes(1)The information commissioner or an agency may prepare a draft QPP code or draft amendment of a QPP code and submit the draft to the Minister for endorsement.(2)However, before the information commissioner or agency submits the draft code or amendment to the Minister, the commissioner or agency must—

(a)publish the draft on an accessible agency website; and

(b)invite the public to make submissions to the commissioner or agency about the draft within a stated period of at least 20 business days; and

(c)consider any submissions made within the stated period.

(3)An agency must, immediately after publishing a draft QPP code or draft amendment of a QPP code under subsection (2), notify the information commissioner of the publication.s 42 amd 2022 No. 34 s 365 sch 3sub 2023 No. 32 s 3343Approval of QPP codes or amendments of QPP codes(1)This section applies if a draft QPP code or draft amendment of a QPP code is submitted to the Minister under section 42.(2)If the draft is submitted by an agency, the Minister must ask the information commissioner for submissions about the draft.(3)The Minister must decide to endorse or refuse to endorse the draft, having regard to—

(a)any submissions made by the information commissioner; and

(b)any other relevant matter.

(4)If the Minister endorses the draft, the Minister must recommend to the Governor in Council the making of a regulation approving the QPP code or amended QPP code.(5)The QPP code or amended QPP code—

(a)does not take effect unless it is approved by regulation; and

(b)takes effect on the day prescribed by regulation for the code or amended code.

(6)The information commissioner must, as soon as practicable after a regulation approving a QPP code or amended QPP code is made, publish the code or amended code on the commissioner’s website.s 43 amd 2012 No. 6 s 27 sch amdts 2(1)(b), (2)sub 2023 No. 32 s 33Part 2Guideline for permitted general situationsch 3 pt 2 hdg sub 2023 No. 32 s 3344Preparing guideline(1)The information commissioner may—

(a)prepare a draft guideline about the collection, use or disclosure of personal information to assist an entity locate a person who has been reported as missing; and

(b)submit the draft to the Minister for endorsement.

(2)However, before the information commissioner submits the draft guideline to the Minister, the commissioner must—

(a)publish the draft on the commissioner’s website; and

(b)invite the public to make submissions to the commissioner about the draft within a stated period of at least 20 business days; and

(c)consider any submissions made within the stated period.

s 44 amd 2012 No. 6 s 27 sch amdts 2(1)(b), (2)sub 2023 No. 32 s 3345Approval of guideline(1)This section applies if a draft guideline is submitted to the Minister under section 44.(2)The Minister must decide to endorse or refuse to endorse the draft.(3)If the Minister endorses the draft, the Minister must recommend to the Governor in Council the making of a regulation approving the guideline.(4)The guideline—

(a)does not take effect unless it is approved by regulation; and

(b)takes effect on the day prescribed by regulation for the guideline; and

(c)expires 5 years after the day mentioned in paragraph (b).

(5)The information commissioner must, as soon as practicable after a regulation approving a guideline is made under this section, publish the guideline on the commissioner’s website.s 45 amd 2017 No. 17 s 118sub 2023 No. 32 s 33Chapter 3AMandatory notification of data breachesch 3A hdg ins 2023 No. 32 s 33Part 1Preliminarych 3A pt 1 hdg ins 2023 No. 32 s 3346Application of chapterThis chapter applies in relation to personal information, other than personal information in a document to which the privacy principle requirements do not apply, held by an agency.s 46 sub 2023 No. 32 s 3347Meaning of eligible data breach(1)An eligible data breach of an agency is a data breach of the agency that occurs in relation to personal information held by the agency if—

(a)both of the following apply—

(i)the data breach involves unauthorised access to, or unauthorised disclosure of, the personal information;

(ii)the access or disclosure is likely to result in serious harm to an individual (an affected individual) to whom the personal information relates, having regard to the matters stated in subsection (2); or

(b)the data breach involves the personal information being lost in circumstances where—

(i)unauthorised access to, or unauthorised disclosure of, the personal information is likely to occur; and

(ii)if the unauthorised access to or unauthorised disclosure of the personal information were to occur, it would be likely to result in serious harm to an individual (also an affected individual) to whom the personal information relates, having regard to the matters stated in subsection (2).

(2)For subsection (1)(a)(ii) and (b)(ii), the matters are—

(a)the kind of personal information accessed, disclosed or lost; and

(b)the sensitivity of the personal information; and

(c)whether the personal information is protected by 1 or more security measures; and

(d)if the personal information is protected by 1 or more security measures—the likelihood that any of those security measures could be overcome; and

(e)the persons, or the kinds of persons, who have obtained, or who could obtain, the personal information; and

(f)the nature of the harm likely to result from the data breach; and

(g)any other relevant matter.

s 47 sub 2023 No. 32 s 33Part 2Assessment of suspected eligible data breachesch 3A pt 2 hdg ins 2023 No. 32 s 3348Obligations of agencies in relation to data breaches(1)This section applies in relation to a data breach of an agency if the agency knows, or reasonably suspects, that the data breach is an eligible data breach of the agency.(2)The agency must—

(a)immediately, and continue to, take all reasonable steps to—

(i)contain the data breach; and

(ii)mitigate the harm caused by the data breach; and

(b)if the agency does not know whether the data breach is an eligible data breach of the agency—assess whether there are reasonable grounds to believe the data breach is an eligible data breach of the agency.

(3)An assessment under subsection (2)(b) must be completed within—

(a)30 days after the suspicion mentioned in subsection (1) was formed; or

(b)if the period mentioned in paragraph (a) is extended under section 49—the extended period.

(4)If, at any time, the agency becomes aware the data breach may affect another agency, the agency must give a written notice to the other agency of the data breach that includes—

(a)a description of the data breach; and

(b)a description of the kind of personal information the subject of the data breach, without including any personal information in the description.

(5)The agency need not comply with subsections (2)(b) and (3) in relation to the data breach if—

(a)all of the personal information the subject of the data breach is also the subject of a data breach of 1 or more other agencies; and

(b)at least 1 of the other agencies has undertaken to conduct the assessment in relation to the data breach.

s 48 sub 2023 No. 32 s 3349Extension of period for assessment by agency(1)This section applies if an agency required to conduct an assessment under section 48 is satisfied the assessment can not reasonably be completed within the 30 day period mentioned in section 48(3)(a).(2)The agency may extend the period within which the assessment must be completed by no longer than the period reasonably required for the agency to complete the assessment.(3)If the period is extended under subsection (2), the agency must, within the 30 day period mentioned in section 48(3)(a)—

(a)start the assessment; and

(b)give a written notice to the information commissioner stating—

(i)that the assessment has started; and

(ii)the period within which the assessment must be completed has been extended under this section; and

(iii)the day the extended period ends.

(4)The information commissioner may ask the agency to provide further information or updates about the progress of the assessment.s 49 sub 2023 No. 32 s 33Part 3Notifying eligible data breachesch 3A pt 3 hdg ins 2023 No. 32 s 33Division 1Preliminarych 3A pt 3 div 1 hdg ins 2023 No. 32 s 3350Application of part(1)This part applies if an agency reasonably believes that there has been an eligible data breach of the agency.(2)However, division 2 does not apply in relation to the agency to the extent an exemption applies to the agency under division 3.s 50 amd 2009 No. 48 s 220sub 2023 No. 32 s 33Division 2Notificationch 3A pt 3 div 2 hdg ins 2023 No. 32 s 3351Agency must give statement about eligible data breach to information commissioner(1)The agency must, as soon as practicable after forming the belief mentioned in section 50—

(a)prepare a statement that includes the information stated in subsection (2); and

(b)give the statement to the information commissioner.

(2)For subsection (1)(a), the statement must, to the extent it is reasonably practicable, include the following information—

(a)the information that must be included in a notification given under section 53(2)(a) to (e), (h) and (i);

(b)a description of the kind of personal information the subject of the data breach, without including any personal information in the description;

(c)the agency’s recommendations about the steps individuals should take in response to the data breach;

(d)whether the agency is reporting on behalf of other agencies affected by the same data breach and, if so, the details of the other agencies;

(e)the total number or, if it is not reasonably practicable to work out the total number, an estimate of the total number of each of the following—

(i)the individuals whose personal information has been accessed, disclosed or lost;

(ii)affected individuals for the data breach;

(f)either—

(i)the total number of individuals notified of the data breach or, if it is not reasonably practicable to work out the total number, an estimate of the total number; or

(ii)if section 57 is relied on, the total number of individuals who would have been notified if that section had not been relied on or, if it is not reasonably practicable to work out the total number, an estimate of the total number;

(g)whether the individuals notified have been advised about how to make a privacy complaint to the agency under section 166A.

s 51 amd 2009 No. 48 s 221sub 2023 No. 32 s 3352Further information to be provided(1)This section applies if it is not reasonably practicable to include any information required under section 51 when the statement is given to the information commissioner under that section, including, for example, the total number of individuals mentioned in section 51(2)(e) or (f).(2)The agency must take all reasonable steps to provide the information to the commissioner as soon as practicable after the statement is given.s 52 sub 2023 No. 32 s 3353Agencies must notify particular individuals(1)The agency must, as soon as practicable after the belief mentioned in section 50 is formed—

(a)if it is reasonably practicable to notify each individual whose personal information has been accessed, disclosed or lost—take reasonable steps to notify each individual of the information mentioned in subsection (2); or

(b)if paragraph (a) does not apply and it is reasonably practicable to notify each affected individual for the data breach—take reasonable steps to notify each affected individual of the information mentioned in subsection (2); or

(c)if paragraphs (a) and (b) do not apply—publish the information mentioned in subsection (2) on an accessible agency website for a period of at least 12 months, other than information that would prejudice the agency’s functions.

(2)A notification under subsection (1) must, to the extent it is reasonably practicable, include the following information—

(a)the name of the agency and, if more than 1 agency was affected by the data breach, the name of each other agency;

(b)the contact details of the agency or a person nominated by the agency for the individual to contact in relation to the data breach;

(c)the date the data breach occurred;

(d)a description of the data breach, including the type of eligible data breach under section 47;

(e)information about how the data breach occurred;

(f)for a notification under subsection (1)(a) or (b)—

(i)a description of the personal information the subject of the data breach; and

(ii)the agency’s recommendations about the steps the individual should take in response to the data breach;

(g)for a notification under subsection (1)(c)—

(i)a description of the kind of personal information the subject of the data breach, without including any personal information in the description; and

(ii)the agency’s recommendations about the steps individuals should take in response to the data breach;

(h)if the data breach involved unauthorised access to or disclosure of personal information—the period during which the access or disclosure was available or made;

(i)the steps the agency has taken or will take to contain the data breach and mitigate the harm caused to individuals by the data breach;

(j)information about how an individual may make a privacy complaint to the agency under section 166A.

(3)The agency must, as soon as practicable after a notice is published under subsection (1)(c), provide the information commissioner with information about how to access the notice.(4)The information commissioner must, after receiving the information under subsection (3), publish on the commissioner’s website information about how to access the notice for a period of at least 12 months.s 53 amd 2017 No. 17 s 119sub 2023 No. 32 s 3354Particular agencies may collect, use and disclose relevant personal information for notification(1)A regulation may prescribe—

(a)an agency (a disclosing agency) that may, under this section, disclose relevant personal information to another agency; and

(b)an agency (a receiving agency) that may, under this section, collect and use relevant personal information from a disclosing agency and disclose relevant personal information to the disclosing agency.

(2)A disclosing agency may disclose relevant personal information held by the agency to a receiving agency if the receiving agency is the subject of an eligible data breach.(3)The receiving agency may collect and use relevant personal information from a disclosing agency, and disclose relevant personal information to the disclosing agency, if it is reasonably necessary for the purpose of confirming—

(a)the name and contact details of a notifiable individual; or

(b)whether a notifiable individual is deceased.

(4)A disclosing agency or receiving agency is not required to comply with a QPP in relation to the disclosure, collection or use of relevant personal information under this section.(5)For subsection (2), an eligible data breach includes—

(a)a data breach that an agency reasonably believes is an eligible data breach; and

(b)a suspected data breach of an agency mentioned in section 61(1), whether or not the information commissioner has made a recommendation under section 61(4).

(6)If a disclosing agency may, under an Act, enter into an arrangement and charge a fee for the provision of personal information kept by the agency under that Act, the agency may do so under that Act in relation to personal information that may be disclosed under this section.(7)In this section—identifier, for an individual, means an identifier other than solely the individual’s name, including, for example, a number, that is—

(a)assigned to the individual in relation to the individual’s personal information by an entity for the purpose of uniquely identifying that individual, whether or not it is subsequently used other than in relation to the personal information; or

(b)adopted, used or disclosed in relation to the individual’s personal information by an entity for the purpose of uniquely identifying the individual.

notifiable individual means—

(a)an individual mentioned in section 53(1)(a) or (b); or

(b)an individual the information commissioner recommends should be notified under section 61(4).

relevant personal information means the following information about an individual—

(a)the name of the individual;

(b)the contact details of the individual;

(c)the date of birth of the individual;

(d)an identifier for the individual;

(e)if the individual is deceased—the date of the individual’s death.

s 54 sub 2023 No. 32 s 33Division 3Exemptionsch 3A pt 3 div 3 hdg ins 2023 No. 32 s 3355Exemption—investigations and proceedingsAn agency need not comply with division 2 to the extent complying with that division is likely to prejudice—

(a)an investigation that could lead to the prosecution of an offence; or

(b)proceedings before a court or tribunal.

s 55 sub 2023 No. 32 s 3356Exemption—eligible data breach of more than 1 agency(1)This section applies if—

(a)an agency is not required to comply with requirements about assessing a data breach under section 48(2)(b) and (3) because section 48(5) applies to the agency; and

(b)another agency is required to comply with division 2 in relation to the data breach.

(2)The agency need not comply with division 2 in relation to the data breach.s 56 sub 2023 No. 32 s 3357Exemption—agency has taken remedial action(1)This section applies in relation to an eligible data breach of an agency if—

(a)for a data breach involving unauthorised access to, or disclosure of, personal information—

(i)the agency takes action to mitigate the harm caused by the data breach; and

(ii)the action is taken before the access or disclosure results in serious harm to any individual; and

(iii)as a result of the action taken, the data breach is no longer likely to result in serious harm to any individual; or

(b)for a data breach involving the loss of personal information—

(i)the agency takes action to mitigate the loss; and

(ii)the action is taken before there is unauthorised access to, or disclosure of, the personal information; and

(iii)as a result of the action taken, there is no unauthorised access to, or disclosure of, the personal information; or

(c)for a data breach involving the loss of personal information—

(i)the agency takes action to mitigate the loss; and

(ii)the action is taken after there is unauthorised access to, or unauthorised disclosure of, the personal information but before the access or disclosure results in serious harm to any individual; and

(iii)as a result of the action taken, the data breach is no longer likely to result in serious harm to any individual.

(2)The agency need not comply with section 53 in relation to the eligible data breach.s 57 sub 2023 No. 32 s 3358Exemption—inconsistency with confidentiality provisionAn agency need not comply with division 2 in relation to an eligible data breach of the agency to the extent the compliance would be inconsistent with a provision of an Act of the Commonwealth or a State that prohibits or regulates the use or disclosure of the information.s 58 sub 2023 No. 32 s 3359Exemption—serious risk of harm to health or safety(1)An agency need not comply with section 53 in relation to an eligible data breach to the extent compliance would create a serious risk of harm to an individual’s health or safety, having regard to, for example—

(a)whether the harm caused by complying with division 2 is greater than the harm of not complying with that division; and

(b)the currency of the information relied on.

(2)If an agency relies on this section, the agency must give a written notice to the information commissioner stating—

(a)the extent to which the agency is exempt from complying with division 2 under this section; and

(b)whether or not the exemption is permanent or temporary; and

(c)if the exemption is temporary—when the agency expects the exemption will stop applying.

s 59 sub 2023 No. 32 s 3360Exemption—compromise to cybersecurity(1)An agency need not comply with section 53 in relation to an eligible data breach if compliance is likely to—

(a)compromise or worsen the agency’s cybersecurity; or

(b)lead to further data breaches of the agency.

(2)The exemption applies only for the period during which a matter mentioned in subsection (1)(a) or (b) continues to apply for the agency in relation to the eligible data breach.(3)If an agency relies on this section, the agency must give a written notice to the information commissioner stating—

(a)the agency is exempt from complying with division 2 under this section; and

(b)when the agency expects the exemption will stop applying; and

(c)how the agency will review the application of the exemption.

(4)The agency must—

(a)review the application of the exemption each month for the period during which the exemption is relied on; and

(b)give the commissioner a summary of the review as soon as practicable after it is completed.

s 60 sub 2023 No. 32 s 33Part 4Role of information commissionerch 3A pt 4 hdg ins 2023 No. 32 s 3361Information commissioner may direct agency to give statement and make recommendations(1)This section applies if the information commissioner reasonably suspects a data breach of an agency may be an eligible data breach of the agency.(2)The information commissioner may, after complying with subsections (5) and (6), direct the agency by written notice to prepare and give to the commissioner a statement providing the following information—

(a)the name and contact details of the agency and, if more than 1 agency was affected by the data breach, the name of each other agency;

(b)a description of the data breach, including the kind of personal information involved in the data breach;

(c)recommendations about the steps an individual who may be affected by the data breach should take in response to the data breach;

(d)any other information related to the data breach requested by the commissioner.

(3)The agency must comply with the direction.(4)If a direction is given under subsection (2), the information commissioner may also, after complying with subsections (5) and (6), recommend to the agency that the agency notify individuals under section 53 as if the agency reasonably believed the data breach were an eligible data breach.(5)Before giving a direction under subsection (2) or making a recommendation under subsection (4), the information commissioner must invite the agency to make a submission to the commissioner, within a reasonable period, about the data breach.(6)Without limiting the matters the information commissioner may consider, in deciding whether to give a direction under subsection (2) or make a recommendation under subsection (4), the information commissioner must have regard to the following—

(a)any advice given to the information commissioner by a law enforcement agency;

(b)any submission made by the agency under subsection (5).

s 61 sub 2023 No. 32 s 33Part 5Investigationsch 3A pt 5 hdg ins 2023 No. 32 s 33Division 1Authorised officersch 3A pt 5 div 1 hdg ins 2023 No. 32 s 3362FunctionsThe functions of an authorised officer are to monitor and investigate whether an occasion has arisen for the exercise of the information commissioner’s powers that relate to an agency’s compliance with this chapter.s 62 sub 2023 No. 32 s 3363AppointmentThe information commissioner may, by instrument in writing, appoint an appropriately qualified person as an authorised officer.s 63 sub 2023 No. 32 s 3364Identity cards(1)The information commissioner must issue an identity card to each authorised officer.(2)The identity card must—

(a)contain a recent photo of the authorised officer; and

(b)contain a copy of the signature of the information commissioner and authorised officer; and

(c)identify the person as an authorised officer under this part; and

(d)state an expiry date for the card.

s 64 sub 2023 No. 32 s 3365Production or display of identity card(1)In exercising a power in relation to a person in the person’s presence or by audio visual link, an authorised officer must—

(a)produce the authorised officer’s identity card for the person’s inspection before exercising the power; or

(b)have the identity card displayed so it is clearly visible to the person when exercising the power.

(2)However, if it is not practicable to comply with subsection (1), the authorised officer must produce the identity card for the person’s inspection at the first reasonable opportunity.s 65 sub 2023 No. 32 s 3366Return of identity cardIf the office of a person as an authorised officer ends, the person must return the person’s identity card to the information commissioner within 15 business days after the office ends unless the person has a reasonable excuse.Maximum penalty—10 penalty units.s 66 sub 2023 No. 32 s 33Division 2Entry of places occupied by agenciesch 3A pt 5 div 2 hdg ins 2023 No. 32 s 3367General power to enter places occupied by agencyAn authorised officer may enter an agency’s place of business, or another place occupied by the agency, if either of the following apply—

(a)the agency has consented to the commissioner’s request for entry made under section 68;

(b)the agency has failed to consent to the commissioner’s request for entry made under section 68, and the entry is made in compliance with the notice given for the entry under section 68(2).

s 67 sub 2023 No. 32 s 3368Information commissioner must give written notice of entry(1)Before an authorised officer enters a place occupied by an agency under section 67, the information commissioner must, by written notice, ask the agency to consent to an authorised officer entering the place.(2)The notice must—

(a)explain the purpose of the entry, including the powers intended to be exercised; and

(b)propose a reasonable date and time for the entry; and

(c)ask for the agency’s principal officer’s written consent to the entry to be given to the information commissioner within a stated reasonable period; and

(d)if the place is the agency’s place of business, state that if the written consent is not given to the commissioner within the stated period, an authorised officer may enter the place on a stated reasonable date and at a stated reasonable time when the place—

(a)is open for carrying on the business; or

(b)is otherwise open for entry.

(3)If the notice is given to an agency, the agency must take all reasonable steps to facilitate entry by an authorised officer on the date and time consented to or stated under subsection (2)(d).Maximum penalty—100 penalty units.(4)For subsection (2)(d), an agency’s place of business does not include a part of the place where a person resides.s 68 sub 2023 No. 32 s 33Division 3Powers of authorised officersch 3A pt 5 div 3 hdg ins 2023 No. 32 s 3369General powers(1)If an authorised officer enters a place under section 67, the authorised officer may do the following—

(a)require a person at the place who has the necessary skills or knowledge to demonstrate the data handling systems and practices of the agency that relate to the agency’s compliance with this chapter;

(b)inspect a document that is relevant to the systems, policies and practices of the agency that relate to the agency’s compliance with this chapter;

(c)remain at the place for the time necessary to achieve the purpose of the entry.

(2)Also, if the agency agrees, an authorised officer may exercise a power mentioned in subsection (1)(a) or (b) by audio visual link provided by the agency.(3)In this section—audio visual link means facilities that enable reasonably contemporaneous and continuous audio and visual communication between persons at different places and includes videoconferencing.s 69 amd 2009 No. 48 s 222sub 2023 No. 32 s 3370Power to require reasonable help(1)If an authorised officer enters a place occupied by an agency under section 67, the authorised officer may require a person at the place to give the authorised officer reasonable help to exercise a power under that section, including, for example, to demonstrate data handling systems and practices or produce a document.(2)When making a requirement under subsection (1), the authorised officer must give the person an offence warning for the requirement.(3)In this section—offence warning, for a requirement made by an authorised officer under subsection (1), means a warning that, without a reasonable excuse, it is an offence for the person of whom the requirement is made not to comply with the requirement.s 70 sub 2023 No. 32 s 3371Offence to contravene help requirement(1)A person of whom a requirement is made under section 70(1) must comply with the requirement unless the person has a reasonable excuse.Maximum penalty—100 penalty units.(2)It is a reasonable excuse for an individual not to comply with a requirement under section 70(1) if complying with the requirement might—

(a)tend to incriminate the individual or expose the individual to a penalty; or

(b)result in the disclosure of information that is the subject of legal professional privilege; or

(c)result in the disclosure of confidential information in contravention of a law.

(3)However, subsection (2) does not apply if a document or information the subject of the help requirement is required to be held or kept by the individual under this Act.Note—See, however, section 74.s 71 sub 2023 No. 32 s 33Part 6Miscellaneousch 3A pt 6 hdg ins 2023 No. 32 s 3372Agency must keep register(1)An agency must keep a register of eligible data breaches of the agency.(2)The register must include the following information for each eligible data breach—

(a)a description of the eligible data breach, including the type of data breach under section 47;

(b)if a statement is required for the eligible data breach under section 51—the date the statement is provided;

(c)if further information about the eligible data breach is required to be given to the information commissioner under section 52—each date the further information is given;

(d)if individuals are notified of the eligible data breach under section 53(1)(a) or (b)—the individuals notified and the date and method used to notify the individuals;

(e)if the agency relied on an exemption under part 3, division 3—the exemption relied on;

(f)details of the steps taken by the agency to—

(i)contain the eligible data breach under section 48(2)(a) or (4)(a); and

(ii)mitigate the harm caused by the eligible data breach under section 48(4)(a);

(g)details of the actions taken by the agency to prevent future data breaches of a similar kind occurring.

(3)If it is not practicable to include any or all of the information mentioned in subsection (2) for an eligible data breach at a particular time, the agency must record the information in the register as soon as it is practicable to do so.s 72 sub 2023 No. 32 s 3373Agency must publish data breach policy(1)An agency must prepare and publish a policy about how it will respond to a data breach, including a suspected eligible data breach, of the agency.(2)The policy must be published on an accessible agency website.s 73 sub 2023 No. 32 s 3374Evidential immunity for individuals complying with particular requirements(1)Subsection (2) applies if an individual gives information to an authorised officer under section 69 or 70(1).(2)Evidence of the information, and other evidence directly or indirectly derived from the information, is not admissible against the individual in any proceeding to the extent it tends to incriminate the individual, or expose the individual to a penalty, in the proceeding.(3)Subsection (2) does not apply to a proceeding about the false or misleading nature of the information or anything in which the false or misleading nature of the information is relevant evidence.s 74 sub 2023 No. 32 s 3375s 75 om 2023 No. 32 s 3376s 76 om 2023 No. 32 s 3377s 77 om 2023 No. 32 s 3378s 78 om 2023 No. 32 s 3379s 79 om 2023 No. 32 s 3380s 80 om 2023 No. 32 s 3381s 81 om 2023 No. 32 s 3382s 82 om 2023 No. 32 s 3383s 83 om 2023 No. 32 s 3384s 84 om 2023 No. 32 s 3385s 85 om 2023 No. 32 s 3386s 86 om 2023 No. 32 s 3387s 87 om 2023 No. 32 s 3388s 88 amd 2017 No. 17 s 120om 2023 No. 32 s 3389s 89 amd 2017 No. 17 s 121om 2023 No. 32 s 3390s 90 amd 2017 No. 17 s 122om 2023 No. 32 s 3391s 91 om 2023 No. 32 s 3392s 92 om 2023 No. 32 s 3393s 93 om 2023 No. 32 s 3394s 94 amd 2009 No. 48 s 223; 2017 No. 17 s 123om 2023 No. 32 s 3395s 95 amd 2017 No. 17 s 124om 2023 No. 32 s 3396s 96 om 2023 No. 32 s 3397s 97 om 2023 No. 32 s 3398s 98 om 2023 No. 32 s 3399s 99 om 2023 No. 32 s 33100s 100 om 2023 No. 32 s 33101s 101 om 2023 No. 32 s 33102s 102 om 2023 No. 32 s 33103s 103 om 2023 No. 32 s 33104s 104 om 2023 No. 32 s 33105s 105 om 2023 No. 32 s 33106s 106 om 2023 No. 32 s 33107s 107 om 2023 No. 32 s 33108s 108 om 2023 No. 32 s 33109s 109 om 2023 No. 32 s 33110s 110 om 2023 No. 32 s 33111s 111 om 2023 No. 32 s 33112s 112 om 2023 No. 32 s 33113s 113 om 2023 No. 32 s 33114s 114 om 2023 No. 32 s 33115s 115 amd 2017 No. 17 s 125om 2023 No. 32 s 33116s 116 om 2023 No. 32 s 33117s 117 om 2023 No. 32 s 33118s 118 om 2023 No. 32 s 33119s 119 om 2023 No. 32 s 33120s 120 amd 2009 No. 48 s 224 (1) (amdt could not be given effect); 2009 No. 48 s 224 (2)–(3)om 2023 No. 32 s 33121s 121 om 2023 No. 32 s 33122s 122 om 2023 No. 32 s 33123s 123 om 2023 No. 32 s 33124s 124 om 2023 No. 32 s 33125s 125 om 2023 No. 32 s 33126s 126 amd 2011 No. 27 s 264; 2011 No. 26 s 189 sch; 2014 No. 45 s 58 sch 1 pt 2om 2023 No. 32 s 33127s 127 amd 2013 No. 35 s 85; 2017 No. 17 s 126om 2023 No. 32 s 33128s 128 om 2023 No. 32 s 33129s 129 om 2023 No. 32 s 33130s 130 exp 1 December 2009 (see s 130(5))131s 131 om 2023 No. 32 s 33132s 132 om 2023 No. 32 s 33133s 133 om 2023 No. 32 s 33Chapter 4Information Commissioner and Privacy CommissionerNote—A reference in this chapter to an agency includes a reference to a Minister, a department, a local government or a public authority—see section 18.Part 1Functions of information commissioner under this Act134Information commissioner not subject to direction(1)The information commissioner is not subject to direction by any person about—

(a)the way in which the commissioner’s powers are to be exercised in the performance of a function under section 135 or 136; or

(b)the priority to be given to investigations, reviews, audits mentioned in section 135(1)(b)(iii) and privacy complaints under this Act.

(2)Subsection (1) has effect despite the Public Sector Act 2022.s 134 amd 2022 No. 34 s 365 sch 3; 2023 No. 32 s 34135Performance monitoring, investigation and support functions(1)The functions of the information commissioner include—

(a)on the commissioner’s own initiative or otherwise—

(i)conducting—

(A)reviews of personal information handling practices of relevant entities, including technologies, programs, policies and procedures, to identify privacy related issues of a systemic nature generally or to identify particular grounds for the issue of compliance notices; or

(B)reviews of acts or practices of agencies in relation to compliance with chapter 3A, including data handling systems and practices, to identify data breach related issues of a systemic nature generally or to identify particular grounds for the issue of compliance notices; and

(ii)investigating an act done or practice engaged in by a relevant entity in relation to personal information, if the commissioner is satisfied on reasonable grounds that the act or practice may contravene the privacy principle requirements or, if the entity is an agency, the entity’s obligations under chapter 3A; and

(b)leading the improvement of public sector privacy administration in Queensland by taking appropriate action to—

(i)promote understanding of and compliance with this Act; and

(ii)provide best practice leadership and advice, including by providing advice and assistance to relevant entities on the interpretation and administration of this Act; and

(iii)monitor and audit relevant entities’ compliance with this Act; and

(iv)initiate privacy education and training, including education and training programs targeted at particular aspects of privacy administration, and education and training programs to promote greater awareness of the operation of this Act in the community and within the public sector environment; and

(v)comment on any issues relating to the administration of privacy in the public sector environment; and

(vi)without limiting subparagraph (v), identify and comment on legislative and administrative changes that would improve the administration of this Act; and

(vii)prepare, or assist in the preparation of, QPP codes; and

(viii)assist relevant entities in complying with obligations under QPP codes; and

(ix)prepare guidelines for permitted general situations under chapter 3, part 2; and

(c)issuing guidelines under section 138; and

(d)supporting complainants for privacy complaints, and all relevant entities to the extent they are subject to the operation of this Act; and

(e)if the commissioner considers it appropriate, reporting to the Speaker on the findings of a reportable matter, including reporting any recommendations to the relevant entity the subject of the reportable matter.

(2)In this section—reportable matter means—

(a)a review or investigation under subsection (1)(a); or

(b)an audit under subsection (1)(b)(iii).

s 135 amd 2017 No. 17 s 127; 2023 No. 32 s 35136Decision-making functionsThe functions of the information commissioner include—

(a)waiving or modifying—

(i)an obligation of a relevant entity to comply with the privacy principle requirements; or

(ii)an obligation of an agency to comply with chapter 3A, part 2 or 3 or section 72 or 73; and

(b)issuing compliance notices under part 6; and

(c)dealing with privacy complaints under chapter 5.

s 136 amd 2023 No. 32 s 36137s 137 om 2023 No. 32 s 37138Power to issue guidelines(1)The information commissioner may issue a guideline about any matter relating to the information commissioner’s functions, including, for example, guidelines about—

(a)the interpretation and administration of this Act; and

(b)best practice for relevant entities in relation to information privacy generally; and

(c)the application of the privacy principle requirements, including the factors to be considered in determining whether the QPPs are being complied with.

(2)To remove any doubt, it is declared that—

(a)this section does not limit the information commissioner’s power to make guidelines under the Right to Information Act, section 132; and

(b)a guideline issued under that Act may include guidelines relating to the information commissioner’s functions under this Act.

s 138 sub 2023 No. 32 s 38Part 2Staff of Office of Information Commissioner in relation to this Act139DelegationThe information commissioner may delegate to a member of the staff of the OIC all or any of the commissioner’s powers under this Act.140Staff subject only to direction of information commissioner(1)The staff of the OIC are not subject to direction by any person, other than the information commissioner or a person authorised by the commissioner, about the performance of the commissioner’s functions under this Act.(2)Subsection (1) has effect despite the Public Sector Act 2022.s 140 amd 2022 No. 34 s 365 sch 3Part 3Privacy Commissioner141The Privacy Commissioner(1)There is to be a Privacy Commissioner (the privacy commissioner).(2)The privacy commissioner is a member of the staff of the OIC.142Role and function of privacy commissioner(1)The privacy commissioner’s role is that of a deputy to the information commissioner, with particular responsibility for matters relating to the information commissioner’s functions under this Act.(2)The privacy commissioner’s function is to perform the functions of the information commissioner under this Act to the extent the functions are delegated to the privacy commissioner by the information commissioner.143Privacy commissioner subject to direction of information commissionerThe privacy commissioner is subject to the direction of the information commissioner.144Appointment(1)The privacy commissioner is appointed by the Governor in Council.(2)The privacy commissioner is appointed under this Act and not under the Public Sector Act 2022.s 144 amd 2022 No. 34 s 365 sch 3145Procedure before appointment(1)A person may be appointed as privacy commissioner only if—

(a)the Minister has placed press advertisements nationally calling for applications from suitably qualified persons to be considered for appointment; and

(b)the Minister has consulted with the parliamentary committee about—

(i)the process of selection for appointment; and

(ii)the appointment of the person as privacy commissioner.

(2)Subsection (1)(a) and (b)(i) does not apply to the reappointment of a person as privacy commissioner.146Term of appointment(1)The privacy commissioner holds office for the term, of not more than 5 years, stated in the instrument of appointment.(2)However, a person being reappointed as privacy commissioner can not be reappointed for a term that would result in the person holding office as privacy commissioner for more than 10 years continuously.147Remuneration and conditions(1)The privacy commissioner must be paid remuneration and other allowances decided by the Governor in Council.(2)The remuneration paid to the privacy commissioner must not be reduced during the commissioner’s term of office without the commissioner’s written agreement.(3)In relation to matters not provided for by this Act, the privacy commissioner holds office on the terms and conditions decided by the Governor in Council.148Leave of absenceThe information commissioner may approve a leave of absence for the privacy commissioner in accordance with entitlements available to the privacy commissioner under the privacy commissioner’s conditions of office.s 148 sub 2011 No. 45 s 234149Preservation of rights if public service officer appointed(1)A public service officer who is appointed to the office of privacy commissioner or who is appointed to act in the office is entitled to retain all existing and accruing rights as if service in the office were a continuation of service as a public service officer.(2)If the person stops holding the office for a reason other than misconduct, the person is entitled to be employed as a public service officer.(3)The person must be employed on the classification level and remuneration that the Public Sector Commission under the Public Sector Act 2022 or another entity prescribed under a regulation considers the person would have attained in the ordinary course of progression if the person had continued in employment as a public service officer.s 149 amd 2022 No. 34 s 365 sch 3150Restriction on outside employment(1)The privacy commissioner must not, without the Minister’s prior approval in each particular case—

(a)hold any office of profit other than that of privacy commissioner; or

(b)engage in any remunerative employment or undertaking outside the duties of the office.

(2)Contravention of subsection (1) is misconduct under the Right to Information Act, section 160(a).151Resignation(1)The privacy commissioner may resign by signed notice given to the Minister.(2)As soon as practicable after the notice is given to the Minister, the Minister must—

(a)give the notice to the Governor for information; and

(b)give a copy of the notice to—

(i)the Speaker of the Assembly; and

(ii)the chairperson of the parliamentary committee.

(3)Failure to comply with subsection (2) does not affect the effectiveness of the resignation.152Acting privacy commissioner(1)The Governor in Council may appoint a person to act as privacy commissioner—

(a)during a vacancy in the office; or

(b)during any period, or during all periods, when the privacy commissioner is absent from duty or from Australia or is, for another reason, unable to perform the duties of the office.

(2)The acting privacy commissioner is appointed under this Act and not the Public Sector Act 2022.(3)The Acts Interpretation Act 1954, section 25(1)(b)(iv) and (v) does not apply to the office of acting privacy commissioner.s 152 amd 2022 No. 34 s 365 sch 3Part 4Proceedings153Third party proceedings(1)The information commissioner or a member of the staff of the OIC can not be compelled—

(a)to produce a privacy document in third party legal proceedings; or

(b)to disclose privacy information in third party legal proceedings.

(2)In this section—privacy document means a document received, or created, by the commissioner or member in performing functions under this Act.privacy information means information that the commissioner or member obtained in performing functions under this Act.third party legal proceedings means a legal proceeding other than—

(a)a legal proceeding started by the commissioner; or

(b)a legal proceeding started against the commissioner or member arising out of the performance of functions under this Act.

154Costs in proceedingsIf a proceeding arising out of the performance of the functions of the information commissioner under this Act is started by the State, the reasonable costs of a party to the proceeding must be paid by the State.155Information commissioner and privacy commissioner may appear in proceedingsThe information commissioner or privacy commissioner is entitled to appear and be heard in a proceeding arising out of the performance of the functions of the commissioner.156Intervention by Attorney-General(1)The Attorney-General may, for the State, intervene in a proceeding before a court arising out of the performance of the functions of the information commissioner under this Act.(2)If the Attorney-General intervenes—

(a)the court may make the order as to costs against the State the court considers appropriate; and

(b)the Attorney-General becomes a party to the proceeding.

Part 5Waiving or modifying particular obligations in the public interestch 4 pt 5 hdg amd 2023 No. 32 s 39157Applying for waiver or modification of particular obligations(1)A relevant entity may apply to the information commissioner for an approval that waives or modifies an obligation of the entity to comply with—

(a)the privacy principle requirements; or

(b)for an agency—chapter 3A, part 2 or 3 or section 72 or 73.

(2)The commissioner may, by gazette notice, give an approval that waives or modifies an obligation mentioned in subsection (1)—

(a)if it is a temporary approval—for the period of the approval’s operation; or

(b)otherwise—until the approval is revoked or amended.

(3)The Statutory Instruments Act 1992, sections 49 to 51 apply to a gazette notice under subsection (2), including a gazette notice revoking or amending an approval, as if it were subordinate legislation.(4)The commissioner may give an approval under this section for an obligation only if the commissioner is satisfied that the public interest in the relevant entity’s compliance with the obligation is outweighed by the public interest in waiving or modifying the entity’s compliance with the obligation to the extent stated in the approval.(5)While an approval is in force, the relevant entity does not contravene this Act in relation to the obligation the subject of the approval if the entity acts in accordance with the approval.(6)If the commissioner gives an approval under this section—

(a)the commissioner must also ensure that a copy of the gazette notice is published on the commissioner’s website on the internet while the approval is in force; and

(b)if it is practicable to do so, the agency the subject of the approval must ensure that a copy of the gazette notice is published on the agency’s website on the internet.

s 157 amd 2023 No. 32 s 40Part 6Compliance notices158Compliance notice(1)The information commissioner may give a relevant entity a notice (a compliance notice) if the commissioner is satisfied on reasonable grounds that the entity—

(a)has done an act or engaged in a practice in contravention of a relevant obligation; and

(b)the act or practice—

(i)is a serious or flagrant contravention of the obligation; or

(ii)is of a kind that has been done or engaged in by the agency on at least 5 separate occasions within the last 2 years.

(2)A compliance notice may require a relevant entity to take stated action within a stated period for the purpose of ensuring compliance with the obligation.(3)In this section—relevant obligation means an obligation to comply with—

(a)the privacy principle requirements; or

(b)for an agency—

(i)chapter 3A, part 2 or 3; or

(ii)a direction given to the agency under section 61(2); or

(iii)section 72 or 73.

s 158 amd 2023 No. 32 s 41159Extension of time for compliance(1)A relevant entity that is given a compliance notice may ask the information commissioner to extend the time within which it must take the action stated in the compliance notice.(2)The commissioner may amend the compliance notice by extending the period stated in the compliance notice for taking the action stated in the notice.(3)Before the commissioner extends the period—

(a)the commissioner must be satisfied that it is not reasonably practicable for the relevant entity to take the action stated in the compliance notice within the time stated in the notice; and

(b)the relevant entity must give the commissioner an undertaking to take the stated action within the extended period.

s 159 amd 2023 No. 32 s 42160Relevant entity must comply with noticeA relevant entity that is given a compliance notice under this part must take all reasonable steps to comply with the notice.Maximum penalty—100 penalty units.s 160 amd 2023 No. 32 s 43161Application to Queensland Civil and Administrative Tribunal for review of decision to give compliance notice(1)A relevant entity given a compliance notice under this part may apply, as provided under the QCAT Act, to QCAT for a review of a decision of the information commissioner to give the entity the compliance notice.(2)QCAT must exercise its review jurisdiction under the QCAT Act.s 161 amd 2023 No. 32 s 44162Parties to QCAT proceedingThe relevant entity given a compliance notice under this part and the information commissioner are both parties to—

(a)an application to QCAT to review the decision to give the notice; and

(b)any review by QCAT of the decision.

s 162 amd 2023 No. 32 s 45163How QCAT may dispose of reviewIf QCAT reviews a decision of the information commissioner to give a relevant entity a compliance notice, QCAT may make any of the following orders—

(a)confirm the commissioner’s decision to give the compliance notice;

(b)confirm the commissioner’s decision to give a compliance notice but substitute a compliance notice that is in different terms from the compliance notice given;

(c)revoke the giving of the compliance notice;

(d)revoke the giving of the compliance notice and give the commissioner directions about the issuing of a replacement compliance notice.

s 163 amd 2023 No. 32 s 46Chapter 5Privacy complaintsNote—A reference in this chapter to an agency includes a reference to a Minister, a department, a local government or a public authority—see section 18.Part 1Making privacy complaints164Meaning of privacy complaint(1)A privacy complaint is a complaint by an individual about an act done or practice engaged in by a relevant entity in relation to the individual’s personal information that may be a breach of the relevant entity’s obligation to comply with—

(a)the privacy principle requirements; or

(b)for an agency—chapter 3A, part 2 or 3.

(2)However, a privacy complaint does not include a complaint in relation to the individual’s personal information to the extent the personal information is—

(a)in a document to which this Act does not apply; or

(b)if the personal information is held by a bound contracted service provider—in a document held by the provider other than for the purpose of performing its obligations under the provider’s service arrangement.

s 164 sub 2023 No. 32 s 47164A Response period for privacy complaints(1)The response period for a privacy complaint made to a relevant entity is—

(a)the period of 45 business days after the day the privacy complaint is received by the relevant entity; or

(b)if the relevant entity asks the complainant for a longer period under subsection (2)—the period during which, under subsection (4), the relevant entity may continue to consider the privacy complaint, in addition to the period mentioned in paragraph (a).

(2)The relevant entity may, before the end of a response period under subsection (1), ask the complainant for a further specified period to consider the complaint.(3)A request under subsection (2) may be made more than once.(4)If the relevant entity makes a request under subsection (2), the relevant entity may continue to consider the complaint and respond to it until—

(a)the complainant refuses the request; or

(b)the relevant entity receives a notice that the complainant has made a privacy complaint to the information commission; or

(c)the further specified period requested under subsection (2) ends.

s 164A ins 2023 No. 32 s 47165Privacy complaint may be made or referred to information commissioner(1)An individual whose personal information is, or at any time has been, held by a relevant entity may make a privacy complaint to the information commissioner.(2)Also, a privacy complaint may be referred to the commissioner by any of the following entities—

(a)the ombudsman;

(b)the health ombudsman under the Health Ombudsman Act 2013;

(c)the human rights commissioner under the Anti-Discrimination Act 1991;

(d)a person or other entity having responsibilities, under a law of another State or the Commonwealth that corresponds to this Act, that correspond to the responsibilities of the commissioner under this Act;

(e)any other commission or external review body that has received the privacy complaint in performing its functions under a law.

(3)As soon as practicable after receiving a privacy complaint made or referred under this section, the commissioner must advise the relevant entity the subject of the complaint.s 165 amd 2013 No. 36 s 331 sch 1; 2019 No. 5 s 153166Requirements for privacy complaint to information commissioner(1)A privacy complaint made or referred to the information commissioner must—

(a)be written; and

(b)state an address of the complainant to which notices may be forwarded under this Act; and

(c)give particulars of the act or practice the subject of the complaint.

(2)For a privacy complaint made to the commissioner by an individual, the commissioner must give reasonable help to the complainant to put the complaint into written form.(3)However, an individual may not make a privacy complaint to the commissioner unless—

(a)the individual has first made a privacy complaint to the relevant entity under section 166A; and

(b)either—

(i)the individual does not consider the relevant entity’s response to the complaint to be adequate; or

(ii)the response period for the complaint has ended and the individual has not received a response to the complaint.

s 166 amd 2023 No. 32 s 48166A Requirements for privacy complaint to relevant entity(1)A privacy complaint made to a relevant entity by an individual must—

(a)be in writing; and

(b)state an address to which the entity may respond to the complaint; and

(c)give particulars of the act or practice the subject of the complaint; and

(d)be made within 12 months after the complainant becomes aware of the act or practice the subject of the complaint, or a longer period agreed by the relevant entity.

(2)The relevant entity may agree to a longer period under subsection (1)(d) if the relevant entity is satisfied the extension is reasonable in the circumstances.(3)The relevant entity must give reasonable help to the individual to put the complaint in writing.s 166A ins 2023 No. 32 s 49Part 2Dealing with privacy complaints167Preliminary actionThe information commissioner may make preliminary inquiries of the complainant and the respondent for a privacy complaint to decide whether the commissioner is authorised to deal with the privacy complaint and whether the commissioner may decline to deal with the complaint.168Information commissioner may decline to deal with or to deal further with complaint(1)The information commissioner may decline to deal with a privacy complaint, or a part of a privacy complaint, made or referred to the commissioner if—

(a)the act or practice the subject of the complaint or part does not relate to the personal information of the complainant; or

(b)the requirements under section 166(3) for making a complaint have not been fully satisfied; or

(c)the commissioner reasonably believes the complaint or part is frivolous, vexatious, misconceived or lacking in substance; or

(d)there is a more appropriate course of action available under another Act to deal with the substance of the complaint or part; or

(e)although the complainant made the complaint to the respondent as required under section 166(3), in the circumstances, the respondent has not yet had an adequate opportunity to deal with the complaint or part; or

(f)12 months have elapsed since the earlier of the following days—

(i)the last day of the response period for the complaint;

(ii)the day the relevant entity responds to the complaint or part.

(2)The commissioner may decline to continue dealing with a privacy complaint, or a part of a privacy complaint, made or referred to the commissioner if—

(a)the complainant does not comply with a reasonable request made by the commissioner in dealing with the complaint or part; or

(b)the commissioner is satisfied on reasonable grounds that the complainant, without a reasonable excuse, has not cooperated in the commissioner’s dealing with the complaint or part; or

(c)the commissioner considers the address the complainant stated in making the privacy complaint is no longer the address at which the complainant can be contacted, and the complainant has not, within a reasonable time, advised the commissioner of a new address to which notices may be sent under this Act.

s 168 amd 2023 No. 32 s 50169Referral of privacy complaint to other entity(1)If the subject of a privacy complaint could be the subject of a complaint under the Ombudsman Act 2001, the information commissioner may refer the complaint to the ombudsman.(2)If the subject of a privacy complaint could be the subject of a complaint under the Health Ombudsman Act 2013, the commissioner may refer the complaint to the health ombudsman under that Act.(3)If the subject of a privacy complaint could be the subject of a complaint under a law of another State or the Commonwealth that corresponds to this Act, the commissioner may refer the complaint to the entity under that law having responsibility for dealing with complaints in the nature of privacy complaints.s 169 amd 2013 No. 36 s 331 sch 1170Arrangement with ombudsman(1)The information commissioner may enter into an arrangement with the ombudsman providing for—

(a)the privacy complaints under this chapter that the commissioner should refer to the ombudsman because they—

(i)relate to administrative actions; and

(ii)would be more appropriately dealt with by the ombudsman under the Ombudsman Act 2001; or

(b)the complaints under the Ombudsman Act 2001 that the ombudsman should refer to the commissioner because they—

(i)relate to decisions or other actions for which the commissioner has jurisdiction; and

(ii)would be more appropriately dealt with by the commissioner under this chapter; or

(c)how to deal with an administrative action that is the subject of a complaint, preliminary inquiry or investigation under the Ombudsman Act 2001 and a privacy complaint under this chapter; or

(d)the cooperative performance by the commissioner and the ombudsman of their respective functions relating to administrative actions.

(2)If an arrangement entered into under subsection (1) provides for referrals as mentioned in subsection (1)(a) or (b), the arrangement must also provide for how the referral is to be made.(3)The commissioner and the ombudsman are empowered to perform their functions in accordance with any relevant arrangement entered into under this section.(4)In this section—administrative action has the meaning given by the Ombudsman Act 2001, section 7.Part 3Mediation of privacy complaints171Attempting resolution through mediation(1)The information commissioner must consider whether, in the circumstances as known to the commissioner, resolution of a privacy complaint could be achieved through mediation.(2)If it appears to the commissioner that it is reasonably likely that resolution of the privacy complaint could be achieved through mediation, the commissioner must take all reasonable steps to cause the complaint to be mediated.172Certification of mediated agreement(1)This section applies if, after mediation of a privacy complaint, the complainant and the respondent for the complaint agree on a resolution of the complaint.(2)The complainant or the respondent may ask the information commissioner to prepare a written record of the agreement.(3)A request under subsection (2) must be made within 20 business days after the agreement is reached under subsection (1).(4)If a request is made under subsection (2), the commissioner must take all reasonable steps to—

(a)prepare a written record of the agreement; and

(b)have the record signed by both the complainant and the respondent; and

(c)certify the agreement.

173Filing of certified agreement with Queensland Civil and Administrative Tribunal(1)The complainant or respondent to a privacy complaint the subject of a certified agreement under this part may file a copy of the agreement with QCAT.(2)QCAT may make orders necessary to give effect to the certified agreement if, within 5 business days after the agreement is filed with QCAT, neither the complainant nor the respondent advises QCAT that the party wishes to withdraw from the agreement.(3)However, QCAT may make an order under subsection (2) only if it is satisfied that implementation of the order is practicable and that the order is consistent with an order QCAT may make under the QCAT Act.(4)An order under subsection (2) becomes, and may be enforced as, an order of QCAT under the QCAT Act.173A Confidentiality of mediationNothing said or done in the course of a mediation of a privacy complaint is admissible in any criminal, civil or administrative proceeding, unless the complainant and respondent for the complaint agree.s 173A ins 2023 No. 32 s 51Part 4Referral of privacy complaints to QCAT174Application of pt 4This part applies if a privacy complaint is made to the information commissioner under this chapter, and—

(a)it does not appear to the commissioner reasonably likely that resolution of the complaint could be achieved through mediation; or

(b)mediation of the complaint is attempted under this chapter but a certified agreement for the resolution of the complaint is not achieved.

175Advice to partiesThe information commissioner must give written notice to both the complainant and the respondent for the privacy complaint advising—

(a)that this part applies and why it applies; and

(b)that the complainant may ask the commissioner to refer the privacy complaint to QCAT under section 175A.

s 175 amd 2023 No. 32 s 52175A Complainant’s request for referral to Queensland Civil and Administrative Tribunal(1)Within 20 business days after the date of the notice given under section 175, the complainant may, by written notice given to the information commissioner, ask the commissioner to refer the privacy complaint to QCAT.(2)The information commissioner may, if asked by the complainant, extend the period mentioned in subsection (1) if the commissioner is satisfied extending the period is reasonable in all the circumstances.(3)If the information commissioner extends the period under subsection (2), the commissioner must give a written notice to the complainant and the respondent for the privacy complaint stating the new period within which the complainant may give notice under subsection (1).s 175A ins 2023 No. 32 s 53176Referral to Queensland Civil and Administrative Tribunal(1)If the complainant gives written notice to the information commissioner under section 175A, the commissioner must refer the privacy complaint to QCAT within 20 business days after receiving the written notice.(2)QCAT must exercise its original jurisdiction under the QCAT Act to hear and decide a privacy complaint referred to it under this section.s 176 amd 2023 No. 32 s 54177Parties to QCAT proceeding(1)The complainant and respondent for a privacy complaint the information commissioner refers to QCAT are both parties to the proceeding before QCAT.(2)The complainant is taken to be the applicant for the proceeding before QCAT.178How QCAT may dispose of complaintAfter the hearing of a privacy complaint referred to QCAT, QCAT may make 1 or more of the following orders—

(a)an order that the breach the subject of the complaint, or part of the complaint, has been substantiated, together with, if considered appropriate, an order in accordance with 1 or more of the following—

(i)that the respondent must not repeat or continue the act or practice the subject of the complaint;

(ii)that the respondent must engage in a stated reasonable act or practice to compensate for loss or damage suffered by the complainant;

(iii)that the respondent must apologise to the complainant for the act or practice the subject of the complaint;

(iv)that the respondent must make stated amendments of documents it holds;

(v)that the respondent is liable to pay the complainant a stated amount, of not more than $100,000 to compensate the complainant for loss or damage suffered by the complainant because of the act or practice the subject of the complaint, including for any injury to the complainant’s feelings or humiliation suffered by the complainant;

(b)an order that the breach the subject of the complaint, or part of the complaint, has been substantiated together with an order that no further action is required to be taken;

(c)an order that the breach the subject of the complaint, or part of the complaint, has not been substantiated, together with an order that the complaint or part is dismissed;

(d)an order that the complainant be reimbursed for expenses reasonably incurred in connection with making the complaint.

s 178 amd 2023 No. 32 s 55Chapter 6Protections and offencesch 6 note om 2023 No. 32 s 141 sch 1 pt 2Part 1Protections179Access—protection against actions for defamation or breach of confidence(1)If a person has been given access to a document and the access was required or permitted to be given under this Act—

(a)no action for defamation or breach of confidence lies against the State, an agency or an officer of an agency because of the authorising or giving of the access; and

(b)no action for defamation or breach of confidence in relation to any publication involved in, or resulting from, the giving of the access lies against the author of the document or another person because of the author or another person having given the document to an agency.

(2)The giving of access to a document in compliance with the privacy principle requirements must not be taken for the purposes of the law relating to defamation or breach of confidence to constitute an authorisation or approval of the publication of the document or its contents by the person to whom access is given.s 179 amd 2023 No. 32 s 56180s 180 om 2023 No. 32 s 57181Access—protection in respect of offencesIf access has been given to a document and the access was required or permitted to be given under this Act, neither the person authorising the access nor any other person concerned in the giving of the access commits a criminal offence merely because of the authorising or giving of the access.s 181 sub 2023 No. 32 s 58182s 182 om 2023 No. 32 s 59183Protection of agency, information commissioner etc. from personal liability(1)A relevant entity does not incur civil liability for an act done or omission made honestly and without negligence under this Act.(2)A liability that would, other than for this section, attach to a relevant entity attaches instead to the State.(3)In this section—relevant entity means any of the following—

(a)an agency;

(b)an agency’s principal officer;

(c)a person acting under the direction of an agency or an agency’s principal officer;

(d)the information commissioner;

(e)a member of the staff of the OIC.

s 183 amd 2023 No. 32 s 60Part 2Offences184Direction to act in particular way(1)A person must not give a direction, either orally or in writing to a person required or permitted to make a decision under this Act directing the person to make a decision the person believes is not the decision that should be made under this Act.Maximum penalty—100 penalty units.(2)Subsection (1) does not apply to the information commissioner or a person authorised by the commissioner in relation to a direction that may be given to a member of the staff of the OIC under section 140.(3)A person must not give a direction, either orally or in writing to a person who is an employee or officer of the agency involved in a matter under this Act directing the person to act contrary to the requirements of this Act.Maximum penalty—100 penalty units.185Unlawful accessA person must not, in order to gain access to a document containing another person’s personal information, knowingly deceive or mislead a person exercising powers under this Act.Maximum penalty—100 penalty units.s 185 amd 2023 No. 32 s 61186False or misleading information(1)A person must not give information to an official that the person knows is false or misleading in a material particular.Maximum penalty—100 penalty units.(2)Subsection (1) does not apply to information given in a document, if the person when giving the document—

(a)informs the official, to the best of the person’s ability, how the information is false or misleading; and

(b)gives the correct information to the official if the person has, or can reasonably obtain, the correct information.

(3)It is enough for a complaint against a person for an offence against subsection (1) to state that the information was ‘false or misleading’, without specifying whether it was false or whether it was misleading.(4)In this section—official means—

(a)the information commissioner; or

(b)a member of the staff of the OIC; or

(c)an authorised officer.

s 186 amd 2023 No. 32 s 62187Failure to give information or attend proceedings(1)A person given notice under section 197 to give information to, or attend before, the information commissioner must not, without reasonable excuse, fail to do so.Maximum penalty—100 penalty units.(2)If the person is an individual and is given notice to give information, it is a reasonable excuse for the person to fail to give the information if complying with the requirement might tend to incriminate the person or expose the person to a penalty.(3)Subsection (2) does not apply in relation to information that is in a document required to be kept by the person under this Act.s 187 sub 2023 No. 32 s 63188Disclosure or taking advantage of information(1)If a person is or has been the information commissioner or a member of the staff of the OIC, the person must not—

(a)otherwise than for the purposes of this Act or a proceeding arising under this Act, disclose any information that the person obtained in performing functions under this Act; or

(b)take advantage of that information to benefit themself or another person.

(2)Subsection (1)(a) does not apply if the person reasonably believes that the disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of an individual, or to public health or safety.Maximum penalty—100 penalty units.s 188 amd 2023 No. 32 s 64Chapter 7Miscellaneous provisionsNote—A reference in this chapter to an agency includes a reference to a Minister, a department, a local government or a public authority—see section 18.Part 1ch 7 pt 1 hdg om 2023 No. 32 s 65189s 189 amd 2023 No. 33 s 107 sch 5om 2023 No. 32 s 65190s 190 om 2023 No. 32 s 65191s 191 amd 2023 No. 33 s 107 sch 5om 2023 No. 32 s 65Part 2Operation of this Act192Review of Act(1)The Minister must review this Act and the review must start no later than 2 years after the commencement of this section.(2)The objects of the review include—

(a)deciding whether the primary object of this Act remains valid; and

(b)deciding whether this Act is meeting its primary object; and

(c)deciding whether the provisions of this Act are appropriate for meeting its primary object; and

(d)investigating any specific issue recommended by the Minister or the information commissioner.

(3)The Minister must, as soon as practicable after finishing the review, table a report about the outcome of the review in the Assembly.193Reports of information commissioner(1)The information commissioner may make a report to the Speaker on matters relating to—

(a)the findings of a reportable matter under section 135(2); or

(b)the performance of any other function of the commissioner.

(2)The commissioner must, as soon as practicable after the end of each financial year, give the Speaker and parliamentary committee a report of the operations of the OIC under this Act during that year.(3)A report under subsection (2) must include, in relation to the financial year to which it relates, details of the matters prescribed under a regulation.(4)The parliamentary committee may require the information commissioner to prepare and give the committee a report on a particular aspect of the performance of the commissioner’s functions.(5)If a report of the commissioner is given to the Speaker or the parliamentary committee, the Speaker or chairperson of the committee must cause the report to be tabled in the Assembly on the next sitting day after it is given.(6)An annual report under this section may be included as part of an annual report the commissioner is required to give under the Right to Information Act.s 193 amd 2023 No. 32 s 66194Report to Assembly on Act’s operation(1)The Minister administering this Act shall, as soon as practicable after the end of each financial year, prepare a report on the operation of this Act during that year and cause a copy of the report to be tabled in the Assembly.(2)A report under subsection (1) must include, in relation to the financial year to which it relates, particulars of the matters prescribed under a regulation.(3)A report under this section may be included and tabled as part of a report prepared by the Minister and given and tabled under the Right to Information Act, section 185.s 194 amd 2024 No. 3 s 73 sch 1195Functions of parliamentary committeeThe parliamentary committee has the following functions under this Act—

(a)to monitor and review the performance by the information commissioner of the commissioner’s functions under this Act;

(b)to report to the Assembly on any matter concerning the commissioner, the commissioner’s functions or the performance of the commissioner’s functions that the committee considers should be drawn to the Assembly’s attention;

(c)to examine each annual report tabled in the Assembly under this Act and, if appropriate, to comment on any aspect of the report and to make recommendations;

(d)to report to the Assembly any changes to the functions, structures and procedures of the OIC the committee considers desirable for the more effective operation of this Act;

(e)the other functions conferred on the parliamentary committee by this Act.

s 195 amd 2011 No. 15 s 56; 2023 No. 32 s 68Part 3Other196Power of person acting for another person(1)To remove any doubt, it is declared that, in relation to a matter under this Act—

(a)a person’s agent is able to do, in accordance with the terms of the person’s authorisation as agent, anything that the person could do; and

(b)a child’s parent is able to do anything that the child could do if the child were an adult.

(2)In this section—child means an individual who is under 18 years.parent—

1Parent, of a child, means any of the following persons—

(a)the child’s mother;

(b)the child’s father;

(c)a person who exercises parental responsibility for the child, including a person who is granted guardianship of the child under the Child Protection Act 1999 or who otherwise exercises parental responsibility for the child under a decision or order of a federal court or a court of a State.

2However, a person standing in the place of a parent of a child on a temporary basis is not a parent of the child.

3A parent of an Aboriginal child includes a person who, under Aboriginal tradition, is regarded as a parent of the child.

4A parent of a Torres Strait Islander child includes a person who, under Island custom, is regarded as a parent of the child.

s 196 amd 2023 No. 32 s 69196A Information commissioner may make preliminary inquiriesThe information commissioner may make preliminary inquiries of any person for the purpose of determining whether to investigate an act or practice on the commissioner’s own initiative or otherwise under section 135(1)(a)(ii).s 196A ins 2023 No. 32 s 70197Power of information commissioner to require information or attendance(1)This section applies if the information commissioner is satisfied on reasonable grounds that a person has information relevant to—

(a)a review into personal information handling practices under section 135(1)(a)(i); or

(b)an investigation of an act done or practice engaged in by a relevant entity in relation to personal information under section 135(1)(a)(ii); or

(c) an audit under section 135(1)(b)(iii); or

(d)a decision of the commissioner whether to give an agency a compliance notice under chapter 4; or

(e)preliminary inquiries the commissioner is making of the respondent for a privacy complaint under section 167; or

(f)the mediation of a privacy complaint under chapter 5.

(2)The commissioner may give the person a written notice requiring the person to give the information to the commissioner in written form.(3)The written notice given by the commissioner must state—

(a)where the information must be given to the commissioner; and

(b)a reasonable time at which, or a reasonable period within which, the information must be given.

(4)The commissioner may also give the person a written notice requiring the person to attend before the commissioner at a reasonable time and place stated in the notice to answer questions relevant to the matter mentioned in subsection (1).(5)The commissioner may administer an oath or affirmation to a person required under subsection (4) to attend before the commissioner and may examine the person on oath or affirmation.(6)The oath or affirmation is an oath or affirmation that the answers the person will give will be true.s 197 amd 2023 No. 32 s 71198s 198 om 2023 No. 32 s 141 sch 1 pt 2199Exchange of information(1)The information commissioner may enter into an arrangement (an information-sharing arrangement) with a prescribed agency for the purpose of sharing or exchanging information—

(a)held by the information commissioner or the prescribed agency; or

(b)to which the information commissioner or prescribed agency has access.

(2)An information-sharing arrangement may relate only to information that assists—

(a)the information commissioner perform the commissioner’s functions under this Act; or

(b)the prescribed agency perform its functions.

(3)Under an information-sharing arrangement, the information commissioner and the prescribed agency are, despite another Act or law, authorised to—

(a)ask for and receive information held by the other party to the arrangement or to which the other party has access; and

(b)disclose information to the other party.

(4)In this section—prescribed agency—

(a)means a department or administrative unit within a department that has functions related to whole of government cybersecurity management and operations; or

(b)a department or government entity of the State, another State or the Commonwealth that has functions related to protecting the privacy of individuals, whether or not the entity has other functions; or

(c)another department, public authority or government entity of the State, another State or the Commonwealth, prescribed by regulation for this paragraph.

s 199 sub 2023 No. 32 s 72199A Corporations legislation displacement(1)A regulation may declare a provision of this Act that applies in relation to a prescribed corporation to be a Corporations legislation displacement provision for the purposes of the Corporations Act, section 5G.(2)A regulation under subsection (1) may be declared to apply in relation to—

(a)the whole of the Corporations legislation or a particular provision of the Corporations legislation; or

(b)all prescribed corporations or a particular prescribed corporation.

(3)In this section—prescribed corporation means a corporation, within the meaning of the Corporations Act, that is declared under section 21(1)(c) to be a public authority for this Act.s 199A ins 2023 No. 32 s 72200Approval of formsThe chief executive may approve forms for use under this Act.201Regulation-making powerThe Governor in Council may make regulations under this Act.Chapter 8Transitional provisionsPart 1Transitional provisions for Act No. 14 of 2009ch 8 pt 1 hdg ins 2009 No. 48 s 225202Delayed application of Act other than ch 3 to local governments(1)This Act, other than the relevant provisions, does not apply to a local government until 1 year after the commencement of this section.(2)In this section—relevant provisions means—

(a)chapter 3; and

(b)the other provisions of this Act to the extent they apply for the purposes of chapter 3.

203Outdated referencesIn an Act or document, if the context permits, a reference to the Freedom of Information Act 1992 is taken to be a reference to this Act.204Pre-enactment recruitment processAn appointment of a person as privacy commissioner after the enactment of this Act is not to be taken to be invalid only because action was taken in relation to the filling of the role of privacy commissioner before the enactment.205Refusal to deal with application—previous application for same documentsFor section 62 or 63, a first application may be an application under the repealed Freedom of Information Act 1992.206Delayed filing of certified agreement with QCAT(1)This section applies if—

(a)a privacy complaint becomes the subject of a certified agreement under chapter 5 before QCAT comes into existence; and

(b)the complainant or respondent for the complaint wishes to file a copy of the agreement with QCAT.

(2)The agreement must be filed within 20 business days after QCAT comes into existence.207Delayed referral of privacy complaint to QCAT(1)This section applies if the information commissioner is required under chapter 5 to refer a privacy complaint to QCAT before QCAT comes into existence.(2)The commissioner must refer the privacy complaint to QCAT within 20 business days after QCAT comes into existence.208Delayed application to QCAT(1)If a person may appeal to the appeal tribunal under section 132 before QCAT comes into existence, the person may appeal to the appeal tribunal within 20 business days after QCAT comes into existence.(2)If a person may, within a period, apply to QCAT under section 133 before QCAT comes into existence, the person may apply to QCAT within that period after QCAT comes into existence.209Privacy complaints to relate to actions after ch 5 commencementA privacy complaint may be made only about a breach of an entity’s obligation happening after the commencement of chapter 5.210Continuing application of relevant information standards(1)This section applies if—

(a)a contract or other arrangement (the relevant agreement) entered into before the commencement, applies, or otherwise refers to, a relevant information standard; and

(b)on or after the commencement, the relevant information standard is repealed, or the application of the standard in Queensland is otherwise ended.

(2)For the purposes of the ongoing operation of the relevant agreement, the relevant information standard, as in force for the purposes of the relevant agreement immediately before the commencement, continues to apply for the purposes of the relevant agreement as if the standard still applied in Queensland in the same way it applied immediately before the commencement.(3)In this section—commencement means the commencement of this section.relevant information standard means an instrument applying in Queensland before the commencement of this section under the name of—

(a)Information Standard No. 42; or

(b)Information Standard No. 42A.

211Acts and practices authorised before relevant date(1)The privacy principles do not apply to an entity in relation to an act done or practice engaged in by the entity on or after the relevant date if the act or practice is necessary for the performance of a contract entered into before the relevant date.(2)In this section—relevant date means—

(a)for an entity other than a local government—1 July 2009; or

(b)for a local government—1 July 2010.

Note—Under section 202, this Act (other than particular provisions mentioned in that section) does not apply to a local government until 1 July 2010.s 211 sub 2010 No. 23 s 268Part 2Transitional provisions for State Penalties Enforcement and Other Legislation Amendment Act 2009ch 8 pt 2 hdg ins 2009 No. 48 s 226212Definition for pt 2In this part—relevant period means the period starting on 1 July 2009 and ending immediately before the commencement of this part.s 212 ins 2009 No. 48 s 226213Retrospective validation for particular delegations and directions(1)A delegation, or an amendment of a delegation, made by a principal officer under this Act during the relevant period is taken to be, and always to have been, as valid as if section 50, as in force immediately after the commencement of this part, had been in force on the day the delegation, or the amendment, was made.(2)A direction given by a Minister under this Act during the relevant period is taken to be, and always to have been, as valid as if section 51, as in force immediately after the commencement of this part, had been in force on the day the direction was given.s 213 ins 2009 No. 48 s 226214Decision under s 69(2) is a reviewable decision(1)It is declared that a decision made during the relevant period stating the matters mentioned in section 69(2) is, and always has been, a reviewable decision under this Act as if section 69, as in force immediately after the commencement of this part, had been in force on the day the decision was made.(2)Despite section 96(c) or 101(1)(d), an application for internal review or external review in relation to the decision may be made within 20 business days after the commencement of this part.(3)If an application for internal review or external review in relation to the decision is made before the commencement of this part, for the purposes of any review, the application is taken to have been made immediately after the commencement of this part.s 214 ins 2009 No. 48 s 226Part 3Transitional provisions for Information Privacy and Other Legislation Amendment Act 2023ch 8 pt 3 ins 2023 No. 32 s 73215Definitions for partIn this part—amendment Act means the Information Privacy and Other Legislation Amendment Act 2023.former, for a provision of this Act, means the provision as in force from time to time before the commencement of the provision in which the term is used.former IP Act means this Act as in force from time to time before the commencement of the provision in which the term is used.s 215 ins 2023 No. 32 s 73216Existing bound contracted service providers(1)This section applies in relation to a contracted service provider that, immediately before the commencement, was a bound contracted service provider required to comply with former chapter 2, part 1 or 2 and part 3 under former section 36.(2)The requirement to comply with former chapter 2, part 1 or 2 and part 3 continues to apply to the contracted service provider in relation to personal information it holds under the service arrangement.(3)This Act applies in relation to the contracted service provider as if a reference to the privacy principle requirements were a reference to the requirement to comply with former chapter 2, part 1 or 2 and part 3 under former section 36.(4)Subsections (2) and (3) do not prevent the contracted service provider and agency agreeing to vary the service arrangement to require the contracted service provider to comply with chapter 2, parts 1 and 2 and section 41.(5)This section stops applying in relation to the contracted service provider if the service arrangement is varied as mentioned in subsection (4).s 216 ins 2023 No. 32 s 73217Existing access and amendment applications(1)This section applies if an application or purported application under former chapter 3 has been made, but not finalised, before the commencement.(2)The former IP Act continues to apply in relation to the application or purported application as if the amendment Act had not been enacted.(3)For subsection (1), an application or purported application under former chapter 3 has not been finalised until—

(a)a decision on the application or purported application has been made or taken to have been made; and

(b)either—

(i)the time for exercising any review rights or appeal rights in relation to the decision has ended without any rights being exercised; or

(ii)any review or appeal in relation to the decision has ended.

Note—See also the Right to Information Act, section 206Q.s 217 ins 2023 No. 32 s 73218Continued protection for giving access to or publishing chapter 3 documents(1)This section applies in relation to a chapter 3 document accessed or published—

(a)before the commencement; or

(b)under section 217.

(2)Former sections 179 and 181 continue to apply in relation to the authorising or giving of access to a chapter 3 document as if the amendment Act had not been enacted.(3)Former sections 180 and 182 continue to apply in relation to the publication of a chapter 3 document as if the amendment Act had not been enacted.(4)In this section—chapter 3 document means a chapter 3 document within the meaning of the former IP Act.s 218 ins 2023 No. 32 s 73219Delayed application of ch 3A to local governmentsChapter 3A does not apply in relation to an agency that is a local government until the day that is 1 year after the commencement.s 219 ins 2023 No. 32 s 73220Existing approvals under former s 157A waiver or modification approval given under former section 157 lapses on the commencement of this section.s 220 ins 2023 No. 32 s 73221Existing compliance notices under s 158(1)This section applies if—

(a)before the commencement, the information commissioner had given an agency a compliance notice under section 158 in relation to the privacy principles as in force before the commencement; and

(b)immediately before the commencement, the time for complying with the notice under this Act had not ended.

(2)The agency must comply with the notice in relation to the privacy principles under the former IP Act as if the amendment Act had not been enacted.s 221 ins 2023 No. 32 s 73222Information commissioner may issue compliance notice for failure to comply with former IP Act(1)This section applies if—

(a)before the commencement, an agency had done an act or engaged in a practice in contravention of a requirement to comply with the privacy principles under the former IP Act; and

(b)immediately before the commencement the information commissioner had not yet given a compliance notice to the agency under section 158 in relation to the act or practice; and

(c)the act or practice also constitutes a contravention of the privacy principle requirements.

(2)The information commissioner may give the agency a compliance notice under section 158 in relation to the act or practice.s 222 ins 2023 No. 32 s 73223Privacy complaints about act or practice of relevant entity not yet made before commencement(1)This section applies if—

(a)before the commencement, a person could have made a privacy complaint under former chapter 5, part 1 about an act or practice engaged in by a relevant entity before the commencement; and

(b)immediately before the commencement, the privacy complaint had not been made.

(2)The privacy complaint may be made under former chapter 5, and former chapter 5 continues to apply in relation to the complaint, as if the amendment Act had not been enacted.s 223 ins 2023 No. 32 s 73224Privacy complaints made but not finalised before commencement(1)This section applies if—

(a)before the commencement, a privacy complaint was made or referred to the information commissioner under former chapter 5, part 1; and

(b)immediately before the commencement, the complaint, or a part of the complaint, had not been finalised.

(2)Former chapter 5 continues to apply in relation to the privacy complaint or part of the privacy complaint as if the amendment Act had not been enacted.(3)For subsection (1)(b), a privacy complaint or part of a privacy complaint is finalised if—

(a)any of the following apply—

(i)the information commissioner has declined to deal, or continue to deal, with the complaint or part under former section 168;

(ii)the information commissioner has referred the privacy complaint or part to another entity under section 169;

(iii)a mediated agreement has been certified for the privacy complaint or part under section 172;

(iv)QCAT has disposed of the complaint or part under former section 178; and

(b)the time for exercising any review or appeal rights in relation to a matter mentioned in paragraph (a) has ended without any rights being exercised.

s 224 ins 2023 No. 32 s 73225Continuation of sections 185 and 187 for chapter 3 documents(1)This section applies in relation to an offence against former section 185 or 187 committed in relation to a chapter 3 document by a person before the commencement.(2)Without limiting the Acts Interpretation Act 1954, section 20, a proceeding for the offence may be continued or started, and the person may be convicted of and punished for the offence, as if the amendment Act, sections 61 and 63 had not commenced.(3)Subsection (2) applies despite the Criminal Code, section 11.s 225 ins 2023 No. 32 s 73Schedule 1Documents to which the privacy principle requirements do not applysection 16sch 1 hdg amd 2023 No. 32 s 141 sch 1 pt 21Covert activityA document to the extent it contains personal information—

(a)arising out of, or in connection with, a controlled operation or controlled activity under the Police Powers and Responsibilities Act 2000 or the Crime and Corruption Act 2001; or

(b)arising out of, or in connection with, the covert undertaking of an operation, investigation or function of a law enforcement agency; or

(c)obtained under a warrant issued under the Telecommunications (Interception and Access) Act 1979 (Cwlth).

sch 1 s 1 amd 2014 No. 21 s 94 (2) sch 22Witness protectionA document to the extent it contains personal information about a person who is included in a witness protection program under the Witness Protection Act 2000 or who is subject to other witness protection arrangements made under an Act.3Disciplinary actions and misconductA document to the extent it contains personal information arising out of—

(a)a complaint under the Police Service Administration Act 1990, part 7; or

(b)a complaint, or an investigation of corruption, under the Crime and Corruption Act 2001.

sch 1 s 3 amd 2014 No. 21 s 94 (2) sch 24Public interest disclosureA document to the extent it contains personal information—

(a)contained in a public interest disclosure under the Public Interest Disclosure Act 2010; or

(b)that has been collected in an investigation arising out of a public interest disclosure under the Public Interest Disclosure Act 2010.

sch 1 s 4 amd 2010 No. 38 s 78 sch 35Cabinet and Executive CouncilA document to the extent it contains personal information that is also the subject of the Right to Information Act, schedule 3, section 1, 2 or 3.6Commissions of inquiryA document to the extent it contains personal information arising out of a commission of inquiry.7OtherA document that is—

(a)a generally available publication; or

(b)kept in a library, art gallery or museum for the purposes of reference, study or exhibition; or

(c)a public record in the custody of Queensland State Archives that is an open record under that Act; or

(d)a letter, or anything else, while it is being transmitted by post.

sch 1 s 7 amd 2023 No. 33 s 107sch 5; 2023 No. 32 s 141 sch 1 pt 2Schedule 2Excluded entitiessection 18(4)sch 2 hdg amd 2023 No. 32 ss 73A(1), 141 sch 1 pt 2 amdts 9 (amdt could not be given effect), 10Part 1Excluded entitiessch 2 pt 1 hdg amd 2023 No. 32 ss 73A(2), 141 sch 1 pt 2 amdt 11 (amdt could not be given effect)

1the Assembly, a member of the Assembly, a committee of the Assembly, a member of a committee of the Assembly, a parliamentary commission of inquiry or a member of a parliamentary commission of inquiry

2the Parliamentary Judges Commission of Inquiry appointed under the expired Parliamentary (Judges) Commission of Inquiry Act 1988

3a commission of inquiry issued by the Governor in Council, whether before or after the commencement of this schedule

4a parents and citizens association under the Education (General Provisions) Act 2006

5a grammar school to which the Grammar Schools Act 2016 applies

6a government owned corporation or a subsidiary of a government owned corporation

7an APP entity under the Privacy Act 1988 (Cwlth)

Part 2Entities that are excluded entities in relation to a particular functionsch 2 pt 2 hdg amd 2023 No. 32 ss 73A(4), 141 sch 1 pt 2 amdt 12 (amdt could not be given effect)

1a court, or the holder of a judicial office or other office connected with a court, in relation to the court’s judicial functions

2a registry or other office of a court, or the staff of a registry or other office of a court in their official capacity, so far as its or their functions relate to the court’s judicial function

3a tribunal in relation to the tribunal’s judicial or quasi-judicial functions

4a tribunal member or the holder of an office connected with a tribunal, in relation to the tribunal’s judicial or quasi-judicial functions

5a registry of a tribunal, or the staff of a registry of a tribunal in their official capacity, so far as its or their functions relate to the tribunal’s judicial or quasi-judicial functions

6a quasi-judicial entity in relation to its quasi-judicial functions

7a member of, or the holder of an office connected with, a quasi-judicial entity, in relation to the entity’s quasi-judicial functions

8the staff of a quasi-judicial entity in their official capacity, so far as their functions relate to the entity’s quasi-judicial functions

sch 2 amd 2016 No. 52 s 77; 2023 No. 32 s 73A(3)Schedule 3Queensland privacy principlessection 26Note—In this schedule—

(a)each QPP is numbered using the provision number of the corresponding APP; and

(b)a reference in an editor’s note to an APP followed by a number is a reference to a provision of the Privacy Act 1988 (Cwlth), schedule 1, having that number; and

(c)editor’s notes describe material differences between a particular QPP and the corresponding APP.

sch 3 hdg sub 2023 No. 32 s 74sch 3 note ins 2023 No. 32 s 74Part 1Consideration of personal information privacysch 3 pt 1 hdg ins 2023 No. 32 s 741QPP 1—open and transparent management of personal information1.1The object of this QPP is to ensure that agencies manage personal information in an open and transparent way.Compliance with the QPPs etc.1.2An agency must take reasonable steps to implement practices, procedures and systems relating to the agency’s functions or activities that—

(a)will ensure the agency complies with the QPPs and any QPP code that binds the agency; and

(b)will enable the agency to deal with inquiries and complaints from individuals about the agency’s compliance with the QPPs or any QPP code that binds the agency.

QPP privacy policy1.3An agency must have a clearly expressed and up-to-date policy (the QPP privacy policy) about the management of personal information by the agency.1.4Without limiting QPP 1.3, the QPP privacy policy of the agency must contain the following information—

(a)the kinds of personal information that the agency collects and holds;

(b)how the agency collects and holds personal information;

(c)the purposes for which the agency collects, holds, uses and discloses personal information;

(d)how an individual may access personal information about the individual that is held by the agency and seek the correction of the information;

(e)how an individual may complain about a breach of the QPPs, or any QPP code that binds the agency, and how the agency will deal with the complaint;

(f)whether the agency is likely to disclose personal information to entities outside Australia;

(g)if the agency is likely to disclose personal information to entities outside of Australia—the countries in which the recipients are likely to be located if it is practicable to state those countries in the policy.

Availability of QPP privacy policy etc.1.5An agency must take reasonable steps to make its QPP privacy policy available—

(a)free of charge; and

(b)in an appropriate form.

Example of how agency may make its QPP privacy policy available—publication on the agency’s website1.6If a person requests a copy of the QPP privacy policy of an agency in a particular form, the agency must take reasonable steps to give the person a copy in that form.sch 3 s 1 sub 2023 No. 32 s 742QPP 2—anonymity and pseudonymity2.1Individuals must have the option of not identifying themselves, or of using a pseudonym, when dealing with an agency in relation to a particular matter.2.2QPP 2.1 does not apply if, in relation to the matter—

(a)the agency is required or authorised under an Australian law, or a court or tribunal order, to deal with individuals who have identified themselves; or

(b)it is impracticable for the agency to deal with individuals who have not identified themselves or who have used a pseudonym.

sch 3 s 2 amd 2017 No. 17 s 128sub 2023 No. 32 s 74Part 2Collection of personal informationsch 3 pt 2 hdg ins 2023 No. 32 s 743QPP 3—collection of solicited personal informationPersonal information other than sensitive information3.1An agency must not collect personal information, other than sensitive information, unless the information is reasonably necessary for, or directly related to, 1 or more of the agency’s functions or activities.Editor’s note—The equivalent APP includes a provision applying to certain private sector entities (see APP 3.2).Sensitive information3.3An agency must not collect sensitive information about an individual unless—

(a)the individual consents to the collection of the information and the information is reasonably necessary for, or directly related to, 1 or more of the agency’s functions or activities; orEditor’s note—The equivalent APP includes a provision applying to certain private sector entities (see APP 3.3(a)(ii)).

(b)QPP 3.4 applies in relation to the information.

3.4This QPP applies in relation to sensitive information about an individual if—

(a)the collection of the information is required or authorised under an Australian law or a court or tribunal order; or

(b)a permitted general situation exists in relation to the collection of the information by the agency; orNote—Permitted general situations are stated in schedule 4, part 1.

(c)the agency is a health agency and a permitted health situation exists in relation to the collection of the information by the agency; orNote—Permitted health situations are stated in schedule 4, part 2.

(d)the agency is a law enforcement agency and the agency reasonably believes that the collection of the information is reasonably necessary for, or directly related to, 1 or more of the agency’s functions or activities.Editor’s note—The equivalent APP includes a provision applying to—

(a)the Commonwealth Immigration Department (see APP 3.4(d)(i)); and

(b)non-profit organisations (see APP 3.4(e)).

Means of collection3.5An agency must collect personal information only by lawful and fair means.3.6An agency must collect personal information about an individual only from the individual unless—

(a)either—

(i)the individual consents to the collection of the information from someone other than the individual; or

(ii)the agency is required or authorised under an Australian law, or a court or tribunal order, to collect the information from someone other than the individual; or

(b)it is unreasonable or impracticable to do so.

Solicited personal information3.7This QPP applies to the collection of personal information that is solicited by an agency. sch 3 s 3 sub 2023 No. 32 s 744QPP 4—dealing with unsolicited personal information4.1If—

(a)an agency receives personal information; and

(b)the agency did not solicit the information;

the agency must, within a reasonable period after receiving the information, decide whether or not the agency could have collected the information under QPP 3 if the agency had solicited the information.4.2The agency may use or disclose the personal information for the purposes of making the decision under QPP 4.1.4.3If—

(a)the agency decides the agency could not have collected the personal information; and

(b)the information is not contained in a public record;

the agency must, as soon as practicable but only if it is lawful and reasonable to do so, destroy the information or ensure that the information is de-identified.4.4If QPP 4.3 does not apply in relation to the personal information, QPPs 5 to 13 apply in relation to the information as if the agency had collected the information under QPP 3.sch 3 s 4 sub 2023 No. 32 s 745QPP 5—notification of the collection of personal information5.1At or before the time or, if that is not practicable, as soon as practicable after, an agency collects personal information about an individual, the agency must take steps, if any, that are reasonable in the circumstances to—

(a)notify the individual of the matters mentioned in QPP 5.2 that are reasonable in the circumstances; or

(b)otherwise ensure that the individual is aware of those matters.

5.2The matters for QPP 5.1 are the following—

(a)the identity and contact details of the agency;

(b)if—

(i)the agency collects the personal information from someone other than the individual; or

(ii)the individual may not be aware that the agency has collected the personal information;

the fact that the agency collects, or has collected, the information and the circumstances of that collection;

(c)if the collection of the personal information is required or authorised under an Australian law, or a court or tribunal order—the fact that the collection is required or authorised, including the name of the Australian law, or details for the court or tribunal order, that requires or authorises the collection;

(d)the purposes for which the agency collects the personal information;

(e)the main consequences, if any, for the individual if all or some of the personal information is not collected by the agency;

(f)any other agency or entity, or the kinds of any other agencies or entities, to which the agency usually discloses personal information of the kind collected by the agency;

(g)that the QPP privacy policy of the agency contains information about how the individual may access the personal information about the individual that is held by the agency and seek the correction of the information;

(h)that the QPP privacy policy of the agency contains information about how the individual may complain about a breach of the QPPs, or any QPP code that binds the agency, and how the agency will deal with the complaint;

(i)whether the agency is likely to disclose the personal information to entities outside of Australia;

(j)if the agency is likely to disclose the personal information to entities outside of Australia—the countries in which the recipients are likely to be located if it is practicable to state those countries in the notification or to otherwise make the individual aware of them.

sch 3 s 5 sub 2023 No. 32 s 74Part 3Dealing with personal informationsch 3 pt 3 hdg ins 2023 No. 32 s 746QPP 6—use or disclosure of personal informationUse or disclosure6.1If an agency holds personal information about an individual that was collected for a particular purpose (the primary purpose), the agency must not use or disclose the information for another purpose (the secondary purpose) unless—

(a)the individual has consented to the use or disclosure of the information; or

(b)QPP 6.2 applies in relation to the use or disclosure of the information.

6.2This QPP applies in relation to the use or disclosure of personal information about an individual if—

(a)the individual would reasonably expect the agency to use or disclose the information for the secondary purpose and the secondary purpose is—

(i)if the information is sensitive information—directly related to the primary purpose; or

(ii)if the information is not sensitive information—related to the primary purpose; or

(b)the use or disclosure of the information is required or authorised under an Australian law or a court or tribunal order; or

(c)a permitted general situation exists in relation to the use or disclosure of the information by the agency; orNote—Permitted general situations are stated in schedule 4, part 1.

(d)the agency is a health agency and a permitted health situation exists in relation to the use or disclosure of the information by the agency; orNote—Permitted health situations are stated in schedule 4, part 2.

(e)the agency reasonably believes the use or disclosure of the information is reasonably necessary for one or more enforcement-related activities conducted by a law enforcement agency; or

(f)all of the following apply—

(i)ASIO has asked the agency to disclose the personal information;

(ii)an officer or employee of ASIO authorised in writing by the director-general of ASIO for this paragraph has certified in writing that the personal information is required in connection with the performance by ASIO of its functions;

(iii)the disclosure is made to an officer or employee of ASIO authorised in writing by the director-general of ASIO to receive the personal information; or

Editor’s note—QPP 6.2(f) applies in relation to Queensland agencies and does not correspond to an APP.

(g)all of the following apply—

(i)the use or disclosure is necessary for research, or the compilation or analysis of statistics, in the public interest;

(ii)the use or disclosure does not involve the publication of all or any of the personal information in a form that identifies any individual;

(iii)it is not practicable to obtain the express or implied agreement of each individual the subject of the personal information before the use or disclosure;

(iv)if the personal information is disclosed to another entity—the agency is satisfied on reasonable grounds that the relevant entity will not disclose the personal information to another entity.

Editor’s notes—

1QPP 6.2(g) applies in relation to Queensland agencies and does not correspond to an APP.

2The Privacy Act 1988 (Cwlth), schedule 1 includes a privacy principle about the disclosure of personal information that is biometric information or biometric templates to an enforcement body in certain circumstances (see APP 6.3).There is no equivalent QPP for APP 6.3.

6.4If—

(a)the agency is a health agency; and

(b)schedule 4, part 2, section 3 applied in relation to the collection of the personal information by the agency;

the agency must take reasonable steps to ensure the information is de-identified before the agency discloses it under QPP 6.1 or QPP 6.2.Written note of use or disclosure6.5If an agency uses or discloses personal information in accordance with QPP 6.2(e), the agency must make a written note of the use or disclosure.Editor’s note—The equivalent APP includes a provision applying to certain private sector entities (see APP 6.6 and APP 6.7).sch 3 s 6 sub 2023 No. 32 s 747QPP 7—direct marketingEditor’s note—The Privacy Act 1988 (Cwlth), schedule 1 includes a privacy principle prohibiting direct marketing by certain private sector entities (see APP 7).There is no equivalent QPP for APP 7. Note—QPP 6 is relevant to the use or disclosure of personal information for the purpose of direct marketing.sch 3 s 7 sub 2023 No. 32 s 748QPP 8—cross-border disclosure of personal informationEditor’s note—The Privacy Act 1988 (Cwlth), schedule 1 includes a privacy principle about requirements for cross-border disclosure of personal information (see APP 8).There is no equivalent QPP for APP 8.sch 3 s 8 sub 2023 No. 32 s 749QPP 9—adoption, use or disclosure of government related identifiersEditor’s note—The Privacy Act 1988 (Cwlth), schedule 1 includes a privacy principle regulating the adoption, use or disclosure of government related identifiers by certain private sector entities (see APP 9).There is no equivalent QPP for APP 9.sch 3 s 9 sub 2023 No. 32 s 74Part 4Integrity of personal informationsch 3 pt 4 hdg ins 2023 No. 32 s 7410QPP 10—quality of personal information10.1An agency must take reasonable steps to ensure the personal information the agency collects is accurate, up to date and complete.10.2An agency must take reasonable steps to ensure the personal information the agency uses or discloses is, having regard to the purpose of the use or disclosure, accurate, up to date, complete and relevant.sch 3 s 10 sub 2023 No. 32 s 7411QPP 11—security of personal information11.1If an agency holds personal information, the agency must take reasonable steps to protect the information—

(a)from misuse, interference or loss; and

(b)from unauthorised access, modification or disclosure.

11.2If—

(a)an agency holds personal information about an individual; and

(b)the agency no longer needs the information for a purpose for which the information may be used or disclosed by the agency under the QPPs; and

(c)the information is not contained in a public record; and

(d)the agency is not required under an Australian law, or a court or tribunal order, to retain the information;

the agency must take reasonable steps to destroy the information or to ensure the information is de-identified.sch 3 s 11 amd 2017 No. 17 s 129sub 2023 No. 32 s 74Part 5Access to, and correction of, personal informationsch 3 pt 5 hdg ins 2023 No. 32 s 7412QPP 12—access to personal informationAccess12.1If an agency holds personal information about an individual, the agency must, on request by the individual, give the individual access to the information.Exception to access12.2If the agency is required or authorised to refuse to give the individual access to the personal information under—

(a)the Right to Information Act; or

(b)another law in force in Queensland that provides for access by people to documents;

then, despite QPP 12.1, the agency is not required to give access to the extent the agency is required or authorised to refuse to give access.Editor’s notes—

1The equivalent APP includes a provision applying to certain private sector entities (see APP 12.3).

2The Privacy Act 1988 (Cwlth), schedule 1 includes privacy principles about the procedures for requesting access to personal information, including requirements for dealing with requests for access, other means of access, access charges and refusals to give access (see APPs 12.4 to 12.10).There are no equivalent QPPs for APPs 12.3 to 12.10.

sch 3 s 12 ins 2023 No. 32 s 7413QPP 13—correction of personal informationCorrection13.1If—

(a)an agency holds personal information about an individual; and

(b)either—

(i)the agency is satisfied that, having regard to a purpose for which the information is held, the information is inaccurate, out of date, incomplete, irrelevant or misleading; or

(ii)the individual requests the agency to correct the information;

the agency must take reasonable steps to correct the information to ensure that, having regard to the purpose for which it is held, the information is accurate, up to date, complete, relevant and not misleading.Editor’s note—The Privacy Act 1988 (Cwlth), schedule 1 includes privacy principles about requirements to notify other APP entities of corrections to personal information, and refusals to correct personal information (see APPs 13.2 and 13.3).There are no equivalent QPPs for APPs 13.2 and 13.3.Request to associate a statement13.4If—

(a)the agency refuses to correct the personal information as requested by the individual; and

(b)the individual requests the agency to associate with the information a statement that the information is inaccurate, out of date, incomplete, irrelevant or misleading;

the agency must take reasonable steps to associate the statement in a way that will make the statement apparent to users of the information.Editor’s note—The Privacy Act 1988 (Cwlth), schedule 1 includes a privacy principle about dealing with requests to correct personal information (see APP 13.5).There is no equivalent QPP for APP 13.5.13.6An agency need not comply with QPP 13.1 in relation to a request made to the agency to correct personal information if the agency is required or authorised to refuse to correct or amend the information under the Right to Information Act or another Act regulating the amendment of personal information.Editor’s note—QPP 13.6 applies in relation to Queensland agencies and does not correspond to an APP.sch 3 s 13 ins 2023 No. 32 s 74sch 3 sub 2023 No. 32 s 74Schedule 4Permitted general situations and permitted health situationsschedule 5, definitions permitted general situation and permitted health situationsch 4 hdg sub 2023 No. 32 s 74Part 1Permitted general situationssch 4 pt 1 hdg ins 2023 No. 32 s 741Collection, use or disclosureA permitted general situation exists in relation to the collection, use or disclosure by an agency of personal information about an individual if—

(a)both of the following apply—

(i)it is unreasonable or impracticable to obtain the individual’s consent to the collection, use or disclosure;

(ii)the agency reasonably believes that the collection, use or disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of an individual or to public health or safety; or

(b)both of the following apply—

(i)the agency has reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to the agency’s functions or activities has been, is being or may be engaged in;

(ii)the agency reasonably believes that the collection, use or disclosure is necessary in order for the agency to take appropriate action in relation to the matter; or

(c)both of the following apply—

(i)the agency reasonably believes that the collection, use or disclosure is reasonably necessary to assist an entity to locate a person who has been reported as missing;

(ii)the collection, use or disclosure complies with a guideline in effect under chapter 3, part 2; or

(d)the collection, use or disclosure is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim; or

(e)the collection, use or disclosure is reasonably necessary for the purposes of a confidential alternative dispute resolution process.

sch 4 s 1 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)sub 2023 No. 32 s 74Part 2Permitted health situations2Collection—provision of a health service(1)A permitted health situation exists in relation to the collection by a health agency of health information about an individual if—

(a)the information is necessary to provide a health service to the individual; and

(b)either—

(i)the collection is required or authorised under an Australian law; or

(ii)the individual would reasonably expect the health agency to collect the information for that purpose.

(2)Also, a permitted health situation exists in relation to the collection by a health agency of health information about an individual if—

(a)the information is a family medical history, social medical history or other relevant information about the individual or another individual; and

(b)it is necessary to collect the information about the individual for the purpose of providing the individual or another individual with a health service; and

(c)the information about the individual is collected by the health agency from—

(i)the person who is receiving or about to receive the health service; or

(ii)a responsible person for the individual.

sch 4 s 2 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)sub 2023 No. 32 s 743Collection—research etc.(1)A permitted health situation exists in relation to the collection by a health agency of health information about an individual if—

(a)the collection is necessary for any of the following purposes—

(i)research relevant to public health or public safety;

(ii)the compilation or analysis of statistics relevant to public health or public safety;

(iii)the management, funding or monitoring of a health service; and

(b)that purpose can not be served by the collection of information that does not identify the individual or from which the individual’s identity can not reasonably be ascertained; and

(c)it is impracticable for the health agency to seek the individual’s consent to the collection; and

(d)the information is collected—

(i)as required or authorised under an Australian law; or

(ii)by a designated person with the approval of the relevant chief executive; or

(iii)in accordance with guidelines approved by the chief executive of the health department for this subparagraph.

(2)In this section—designated person see the Hospital and Health Boards Act 2011, section 139A.relevant chief executive, of a health agency, means—

(a)if the health agency is a Hospital and Health Service—the health service chief executive or the chief executive of the health department; or

(b)otherwise—the chief executive of the health department.

sch 4 s 3 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)sub 2023 No. 32 s 744Use or disclosure—research etc.A permitted health situation exists in relation to the use or disclosure by a health agency of health information about an individual if—

(a)the use or disclosure is necessary for research, or the compilation or analysis of statistics, relevant to public health or public safety; and

(b)it is impracticable for the health agency to obtain the individual’s consent before the use or disclosure; and

(c)the use or disclosure is conducted in accordance with guidelines approved by the chief executive of the health department for this paragraph; and

(d)for disclosure—the health agency reasonably believes the entity receiving the health information will not disclose the health information or personal information derived from the health information.

sch 4 s 4 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47); 2023 No. 33 s 107 sch 5sub 2023 No. 32 s 745Disclosure—responsible person for an individualA permitted health situation exists in relation to the disclosure by a health agency of health information about an individual if—

(a)the health agency provides a health service to the individual; and

(b)the recipient of the information is a responsible person for the individual; and

(c)the individual is—

(i)physically or legally incapable of giving consent to the disclosure; or

(ii)physically can not communicate consent to the disclosure; and

(d)a health professional providing the health service for the organisation is satisfied—

(i)the disclosure is necessary to provide appropriate care or treatment of the individual; or

(ii)the disclosure is made for compassionate reasons; and

(e)the disclosure is not contrary to any wish—

(i)expressed by the individual before the individual became unable to give or communicate consent; and

(ii)of which the health professional is aware, or of which the health professional could reasonably be expected to be aware; and

(f)the disclosure is limited to the extent reasonable and necessary for a purpose mentioned in paragraph (d).

sch 4 s 5 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)sub 2023 No. 32 s 746sch 4 s 6 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 747sch 4 s 7 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 748sch 4 s 8 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 749sch 4 s 9 amd 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 74sch 4 sub 2023 No. 32 s 74Schedule 5Dictionarysection 11access application ...sch 5 def access application om 2023 No. 32 s 75(1)access charge ...sch 5 def access charge om 2023 No. 32 s 75(1)accessible agency website means a website that is—

(a)accessible by members of the public; and

(b)operated by an agency.

sch 5 def accessible agency website ins 2023 No. 32 s 75(2)access law means a law of the State that provides for access by persons to documents.adult child ...sch 5 def adult child om 2023 No. 32 s 75(1)adult sibling ...sch 5 def adult sibling om 2023 No. 32 s 75(1)affected individual, in relation to a data breach of an agency, see section 47(1)(a)(ii) and (b)(ii).sch 5 def affected individual ins 2023 No. 32 s 75(2)agency see section 18.sch 5 def agency sub 2023 No. 32 s 75(1)–(2)agent ...sch 5 def agent om 2023 No. 32 s 75(1)amendment application ...sch 5 def amendment application om 2023 No. 32 s 75(1)APP means an Australian Privacy Principle set out in the Privacy Act 1988 (Cwlth), schedule 1.sch 5 def APP ins 2023 No. 32 s 75(2)appeal tribunal ...sch 5 def appeal tribunal om 2023 No. 32 s 75(1)applicant ...sch 5 def applicant om 2023 No. 32 s 75(1)appropriately qualified ...sch 5 def appropriately qualified om 2023 No. 32 s 75(1)approved form means a form approved under section 200.ASIO means the Australian Security Intelligence Organisation established under the Australian Security Intelligence Organisation Act 1979 (Cwlth).sch 5 def ASIO ins 2017 No. 17 s 130 (1)Assembly means the Legislative Assembly.Australian law, for schedules 3 and 4, means a law of the Commonwealth or a State, and includes the common law.sch 5 def Australian law ins 2023 No. 32 s 75(2)authorised officer means a person who holds office under chapter 3A, part 5 as an authorised officer.sch 5 def authorised officer ins 2023 No. 32 s 75(2)backup system ...sch 5 def backup system om 2023 No. 32 s 75(1)bound contracted service provider means the contracted service provider under a service arrangement if—

(a)under section 35(1) and (2), the contracting agency is required to take all reasonable steps to ensure the contracted service provider is required to comply with the privacy principle requirements as if it were the contracting agency; and

(b)under the service arrangement, the contracted service provider is required to comply with the privacy principle requirements as if it were the contracting agency.

sch 5 def bound contracted service provider amd 2023 No. 32 s 141 sch 1 pt 2chapter 3 agency ...sch 5 def chapter 3 agency om 2023 No. 32 s 75(1)chapter 3 document ...sch 5 def chapter 3 document om 2023 No. 32 s 75(1)collect, for schedules 3 and 4, in relation to personal information, means collect the information for inclusion in a document or generally available publication.sch 5 def collect ins 2023 No. 32 s 75(2)community safety department means the department in which the Corrective Services Act 2006 is administered.complainant, for a privacy complaint, means the person who makes the complaint.compliance notice see section 158.consent, for schedules 3 and 4, means express consent or implied consent.sch 5 def consent amd 2023 No. 32 s 75(3)considered decision ...sch 5 def considered decision om 2023 No. 32 s 75(1)contracted service provider see section 34.contracting agency see section 34.contrary to public interest document ...sch 5 def contrary to public interest document om 2023 No. 32 s 75(1)contrary to public interest information ...sch 5 def contrary to public interest information om 2023 No. 32 s 75(1)control ...sch 5 def control om 2023 No. 32 s 75(1)coroner see the Coroners Act 2003.court includes a justice and a coroner.data breach, of an agency, means either of the following in relation to information held by the agency—

(a)unauthorised access to, or unauthorised disclosure of, the information;

(b)the loss of the information in circumstances where unauthorised access to, or unauthorised disclosure of, the information is likely to occur.

sch 5 def data breach ins 2023 No. 32 s 75(2)decision-maker ...sch 5 def decision-maker om 2023 No. 32 s 75(1)deemed decision ...sch 5 def deemed decision om 2023 No. 32 s 75(1)de-identify, for schedule 3, in relation to information, means to amend the information so it is no longer about an identified individual, or an individual who is reasonably identifiable from the information.sch 5 def de-identify ins 2023 No. 32 s 75(2)department ...sch 5 def department om 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)designated person ...sch 5 def designated person sub 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 75(1)director-general, of ASIO, means the person appointed as the Director-General of Security under the Australian Security Intelligence Organisation Act 1979 (Cwlth).sch 5 def director-general ins 2017 No. 17 s 130 (1)disclose, personal information, see section 23.sch 5 def disclose amd 2023 No. 32 s 141 sch 1 pt 2document see section 15.sch 5 def document sub 2023 No. 32 s 75(1)–(2)document to which the privacy principle requirements do not apply see section 16.sch 5 def document to which the privacy principle requirements do not apply ins 2023 No. 32 s 75(2)document to which the privacy principles do not apply ...sch 5 def document to which the privacy principles do not apply om 2023 No. 32 s 75(1)eligible data breach, of an agency, see section 47.sch 5 def eligible data breach ins 2023 No. 32 s 75(2)eligible family member ...sch 5 def eligible family member om 2023 No. 32 s 75(1)enforcement-related activity, for schedule 3, means—

(a)the prevention, detection, investigation, prosecution or punishment of criminal offences or breaches of laws imposing penalties or sanctions; or

(b)the enforcement of laws relating to the confiscation of the proceeds of crime; or

(c)the protection of the public revenue; or

(d)the prevention, detection, investigation or remedying of seriously improper conduct; or

(e)the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.

sch 5 def enforcement-related activity ins 2023 No. 32 s 75(2)entity to which the privacy principles do not apply ...sch 5 def entity to which the privacy principles do not apply om 2023 No. 32 s 75(1)excluded entity see section 18(4).sch 5 def excluded entity ins 2023 No. 32 s 75(2)exempt document ...sch 5 def exempt document om 2023 No. 32 s 75(1)exempt information ...sch 5 def exempt information om 2023 No. 32 s 75(1)external review ...sch 5 def external review om 2023 No. 32 s 75(1)external review application ...sch 5 def external review application om 2023 No. 32 s 75(1)function includes a power.generally available publication means a magazine, book, article, newspaper or other publication that is, or will be, generally available to members of the public whether or not it is—

(a)published in print, electronically or in any other form; or

(b)available on payment of a fee or charge.

sch 5 def generally available publication sub 2023 No. 32 s 75(1)–(2)health agency means the health department or a Hospital and Health Service.sch 5 def health agency ins 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)healthcare professional ...sch 5 def healthcare professional om 2023 No. 32 s 75(1)health department means the department in which the Hospital and Health Boards Act 2011 is administered.sch 5 def health department sub 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)health information, about an individual means—

(a)personal information about the individual that includes any of the following—

(i)the individual’s health at any time;

(ii)a disability of the individual at any time;

(iii)the individual’s expressed wishes about the future provision of health services to the individual;

(iv)a health service that has been provided, or that is to be provided, to the individual; or

(b)personal information about the individual collected for the purpose of providing, or in providing, a health service; or

(c)personal information about the individual collected in connection with the donation, or intended donation, by the individual of any of the individual’s body parts, organs or body substances.

sch 5 def health information amd 2023 No. 32 s 75(4)health professional see the Hospital and Health Boards Act 2011, schedule 2.sch 5 def health professional sub 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)amd 2023 No. 32 s 75(5)health service means—

(a)an activity performed in relation to an individual that is intended or claimed, expressly or otherwise, by the individual or by a person performing the activity—

(i)to assess, record, preserve or improve the individual’s health; or

(ii)to diagnose an illness or disability of the individual; or

(iii)to treat an illness or disability of the individual or a suspected illness or disability; or

(b)the dispensing on prescription of a drug or medicinal preparation by a pharmacist.

health service chief executive see the Hospital and Health Boards Act 2011, schedule 2.sch 5 def health service chief executive ins 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)held, in relation to personal information, see section 13.sch 5 def held ins 2023 No. 32 s 75(2)holds, in relation to personal information, see section 13.sch 5 def holds sub 2023 No. 32 s 75(1)–(2)Hospital and Health Service means a Hospital and Health Service established under the Hospital and Health Boards Act 2011, section 17.sch 5 def Hospital and Health Service ins 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)identity card, for a provision about authorised officers, means an identity card issued under section 64.sch 5 def identity card ins 2023 No. 32 s 75(2)information commissioner means the information commissioner under the Right to Information Act.internal review ...sch 5 def internal review om 2023 No. 32 s 75(1)internal review application ...sch 5 def internal review application om 2023 No. 32 s 75(1)IPP ...sch 5 def IPP om 2023 No. 32 s 75(1)judicial member ...sch 5 def judicial member om 2023 No. 32 s 75(1)law enforcement agency means—

(a)for the purposes of QPP 6—an enforcement body within the meaning of the Privacy Act 1988 (Cwlth) or any entity mentioned in paragraph (b); or

(b)otherwise—

(i)the Queensland Police Service under the Police Service Administration Act 1990; or

(ii)the Crime and Corruption Commission; or

(iii)the community safety department; or

(iv)any other agency, to the extent it has responsibility for—

(A)the performance of functions or activities directed to the prevention, detection, investigation, prosecution or punishment of offences and other breaches of laws for which penalties or sanctions may be imposed; or

(B)the management of property seized or restrained under a law relating to the confiscation of the proceeds of crime; or

(C)the enforcement of a law, or of an order made under a law, relating to the confiscation of the proceeds of crime; or

(D)the execution or implementation of an order or decision made by a court or tribunal; or

(E)the protection of public revenue.

sch 5 def law enforcement agency sub 2011 No. 45 s 235amd 2014 No. 21 s 94 (2) sch 2; 2023 No. 32 s 75(6)–(7)Minister includes an Assistant Minister.sch 5 def Minister amd 2012 No. 6 s 27 sch amdts 2(1)(b), (2)narrow ...sch 5 def narrow om 2023 No. 32 s 75(1)NPP ...sch 5 def NPP om 2023 No. 32 s 75(1)officer, in relation to an agency, includes—

(a)the agency’s principal officer; and

(b)a member of the agency; and

(c)a member of the agency’s staff; and

(d)a person employed by or for the agency.

OIC means the office of the information commissioner under the Right to Information Act.parliamentary committee means—

(a)if the Legislative Assembly resolves that a particular committee of the Assembly is to be the parliamentary committee under this Act—that committee; or

(b)if paragraph (a) does not apply and the standing rules and orders state that the portfolio area of a portfolio committee includes the privacy commissioner—that committee; or

(c)otherwise—the portfolio committee whose portfolio area includes the department, or the part of a department, in which this Act is administered.

sch 5 def parliamentary committee sub 2011 No. 15 s 57participant ...sch 5 def participant om 2023 No. 32 s 75(1)permitted general situation means a permitted general situation described in schedule 4, part 1.sch 5 def permitted general situation ins 2023 No. 32 s 75(2)permitted health situation means a permitted health situation described in schedule 4, part 2.sch 5 def permitted health situation ins 2023 No. 32 s 75(2)personal information see section 12.portfolio area see the Parliament of Queensland Act 2001, schedule.sch 5 def portfolio area ins 2011 No. 15 s 57 (2)portfolio committee see the Parliament of Queensland Act 2001, schedule.sch 5 def portfolio committee ins 2011 No. 15 s 57 (2)prescribed information ...sch 5 def prescribed information om 2023 No. 32 s 75(1)prescribed written notice ...sch 5 def prescribed written notice om 2023 No. 32 s 75(1)principal officer means—

(a)in relation to a department—the chief executive of the department; or

(b)in relation to a local government—the chief executive officer (however described) of the government; or

(c)in relation to a government owned corporation—the chief executive officer (however described) of the government owned corporation; or

(d)in relation to a subsidiary of a government owned corporation—the principal officer (however described) of the subsidiary; or

(e)in relation to a public authority for which a regulation declares an office to be the principal office—the holder of the office; or

(f)in relation to another public authority—

(i)if it is an incorporated body that has no members—the person who manages the body’s affairs; or

(ii)if it is a body (whether or not incorporated) that is constituted by 1 person—the person; or

(iii)if it is a body (whether or not incorporated) that is constituted by 2 or more persons—the person who is entitled to preside at a meeting of the body at which the person is present.

privacy commissioner means the Privacy Commissioner appointed under this Act.privacy complaint see section 164.privacy principle requirements means—

(a)for an agency—the requirements under chapters 2 and 3 applying to the agency; or

(b)for a bound contracted service provider—the requirements under chapter 2, parts 1 and 2 and section 41 applying to the service provider under section 36(1).

sch 5 def privacy principle requirements ins 2023 No. 32 s 75(2)privacy principles ...sch 5 def privacy principles om 2023 No. 32 s 75(1)processing period ...sch 5 def processing period om 2023 No. 32 s 75(1)publication includes a book, magazine or newspaper.public authority has the meaning given by section 21.public library includes—

(a)the State library; and

(b)a local government library; and

(c)a library in the State that forms part of a public tertiary educational institution.

public record means a public record under the Public Records Act 2023.sch 5 def public record ins 2023 No. 32 s 75(2)QPP see section 26.sch 5 def QPP ins 2023 No. 32 s 75(2)QPP code see section 40(1).sch 5 def QPP code ins 2023 No. 32 s 75(2)QPP privacy policy, for schedule 3, see QPP 1.3.sch 5 def QPP privacy policy ins 2023 No. 32 s 75(2)relevant chief executive ...sch 5 def relevant chief executive ins 2011 No. 32 s 332 sch 1 pt 2 (amd 2012 No. 9 s 47)om 2023 No. 32 s 75(1)relevant entity means an agency or bound contracted service provider.sch 5 def relevant entity sub 2023 No. 32 s 75(1)–(2)relevant healthcare information ...sch 5 def relevant healthcare information om 2023 No. 32 s 75(1)respondent, for a privacy complaint, see section 164.response period, for a privacy complaint to a relevant entity, for chapter 5, part 1, see section 164A(1).sch 5 def response period ins 2023 No. 32 s 75(2)responsible person, for an individual, for schedule 4, means—

(a)a parent of the individual; or

(b)a child or sibling of the individual if a health professional believes the child or sibling has capacity; or

(c)a spouse of the individual; or

(d)a relative of the individual if the relative is a member of the individual’s household; or

(e)a guardian of the individual; or

(f)a person exercising a power under an enduring power of attorney made by the individual that is exercisable in relation to decisions about the individual’s health; or

(g)a person who has sufficient personal interest in the health and welfare of the individual; or

(h)a person nominated by the individual to be contacted in case of emergency.

sch 5 def responsible person ins 2023 No. 32 s 75(2)reviewable decision ...sch 5 def reviewable decision amd 2017 No. 17 s 130 (2)–(4)om 2023 No. 32 s 75(1)review under this Act ...sch 5 def review under this Act om 2023 No. 32 s 75(1)Right to Information Act means the Right to Information Act 2009.RTI commissioner means the RTI commissioner under the Right to Information Act.sensitive information, for an individual, means the following—

(a)information or an opinion, that is also personal information, about the individual’s—

(i)racial or ethnic origin; or

(ii)political opinions; or

(iii)membership of a political association; or

(iv)religious beliefs or affiliations; or

(v)philosophical beliefs; or

(vi)membership of a professional or trade association; or

(vii)membership of a trade union; or

(viii) sexual orientation or practices; or

(ix)criminal record;

(b)health information about the individual;

(c)genetic information about the individual that is not otherwise health information;

(d)biometric information that is to be used for the purpose of automated biometric verification or biometric identification; or

(e)biometric templates.

sch 5 def sensitive information sub 2023 No. 32 s 75(1)–(2)serious harm, to an individual in relation to the unauthorised access or unauthorised disclosure of the individual’s personal information, includes, for example—

(a)serious physical, psychological, emotional or financial harm to the individual because of the access or disclosure; or

(b)serious harm to the individual’s reputation because of the access or disclosure.

sch 5 def serious harm ins 2023 No. 32 s 75(2)service arrangement see section 34.solicit, for schedule 3, by an entity in relation to personal information, means ask another entity to provide the personal information, or to provide information of a kind in which the personal information is included.sch 5 def solicit ins 2023 No. 32 s 75(2)standing rules and orders see the Parliament of Queensland Act 2001, schedule.sch 5 def standing rules and orders ins 2011 No. 15 s 57 (2)subsidiary see the Government Owned Corporations Act 1993.transfer period ...sch 5 def transfer period om 2023 No. 32 s 75(1)use, personal information, see section 23.