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<subordleg title="Health Ombudsman Regulation 2024" year.published="2024" year.citation="2024" no="148" pco.reg.ref="S23_0227" publication.date="2024-09-06" enabling.title="Health Ombudsman Act 2013" enabling.acts="act-2013-036" sub.leg.type="reg" amending="none" print.type="reprint" first.valid.date="2024-09-02T00:00:00+10:00" in.force="allinforce" published.how="website" expiry.date="2034-09-01T00:00:00+10:00" stage.repeal="1" stage.repeal.original.date="2034-09-01T00:00:00+10:00" repealed.by="stagerepeal" repealing.id="act-1992-022" initial.admin.dept="Queensland Health" id="sl-2024-0148" version.desc.id="3de22b96-ee34-473d-922a-6daab6f9b1fd" version.series.id="a7ac8adb-4958-4eff-a609-d95120e6dfc7"><coverdata id="cd" guid="_ddbcaa65-4794-406c-bf75-b0237a269f7d"><subtitle id="cd-sut" guid="_eaca63b1-ec21-4813-b0c9-eb9d544303f6">Health Ombudsman Act 2013</subtitle><subtitle id="cd-sut-oc.2" guid="_12c66d4a-2bc2-4cef-a0f6-b950bdc6a3d6"/></coverdata><wrapper><front id="frnt" guid="_1da58359-6bc0-452f-801f-8e339b11c24d"><shorttitle id="frnt-st" guid="_3ff7087b-49a0-4f4b-b664-e987a183a929">Health Ombudsman Regulation 2024</shorttitle></front><body numbering.style="manual"><clause id="sec.1" guid="_99812c72-72c3-497f-b732-6f6f353082d7" affected.by.uncommenced="0" spent.amends="0" provision.type="other"><no>1</no><heading id="sec.1-he" guid="_8d6426d9-2f4e-4cab-a3fe-2f3defd6d0b1">Short title</heading><block><txt break.before="1">This regulation may be cited as the <legref jurisd="QLD" type="subordleg" target.doc.id="sl-2024-0148" target.version.series="a7ac8adb-4958-4eff-a609-d95120e6dfc7" check="valid"><name emphasis="yes">Health Ombudsman Regulation 2024</name></legref>.</txt></block></clause><clause id="sec.2" guid="_da7a1749-5f54-4596-aef6-5d03cbc84774" affected.by.uncommenced="0" spent.amends="0" provision.type="commence"><no>2</no><heading id="sec.2-he" guid="_1725095e-e5e2-4db2-b714-9c85d0fc9883">Commencement</heading><block><txt break.before="1">This regulation commences on 2 September 2024.</txt></block></clause><clause id="sec.3" guid="_286a2dec-f9d2-41b8-817d-f9e9bfa688ab" affected.by.uncommenced="0" spent.amends="0" provision.type="other"><no>3</no><heading id="sec.3-he" guid="_fcd27a5d-a850-427f-bc9c-b1c372128df5">Corresponding interstate interim orders—<legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, <legref jurisd="QLD" type="act" refid="sec.77" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_4c2b2f0c-92db-4b59-b574-9ced1348c29b" check="valid">s&#160;77</legref></heading><block><txt break.before="1">For <legref jurisd="QLD" type="act" refid="sec.77" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_4c2b2f0c-92db-4b59-b574-9ced1348c29b" check="valid">section&#160;77</legref> of the <legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, each of the following orders is prescribed to be a corresponding interstate interim order—</txt><list number.type="manual" unnumbered.indent="0"><li id="sec.3-para1.a" guid="_05c45435-19ca-4627-8e71-ee2781582eda" provision.type="other" affected.by.uncommenced="0"><no>(a)</no><block><txt break.before="0">an interim prohibition order under the <legref jurisd="NSW" type="act" target.doc.id="act-1993-105" target.version.series="31f93d59-e7d8-4015-9323-6d2cffe5e021" check="valid"><name emphasis="yes">Health Care Complaints Act 1993</name> (NSW)</legref>, <legref jurisd="NSW" type="act" refid="sec.41AA" target.doc.id="act-1993-105" target.version.series="31f93d59-e7d8-4015-9323-6d2cffe5e021" check="invalid">section&#160;41AA</legref>;</txt></block></li><li id="sec.3-para1.b" guid="_321b864e-c789-4d5d-a0c5-9d259c8f101e" provision.type="other" affected.by.uncommenced="0"><no>(b)</no><block><txt break.before="0">an order under the <legref jurisd="SA" type="act" target.doc.id="act-2004-022" target.version.series="d40daafb-fc52-4091-8649-e9ddd49d3e9f" check="valid"><name emphasis="yes">Health and Community Services Complaints Act 2004</name> (SA)</legref>, <legref jurisd="SA" type="act" refid="sec.56B" target.doc.id="act-2004-022" target.version.series="d40daafb-fc52-4091-8649-e9ddd49d3e9f" check="invalid">section&#160;56B</legref>;</txt></block></li><li id="sec.3-para1.c" guid="_f1530767-121f-404d-a872-25f38728197a" provision.type="other" affected.by.uncommenced="0"><no>(c)</no><block><txt break.before="0">an order under the <legref jurisd="VIC" type="act" target.doc.id="act-2016-022" target.version.series="e4f968a2-55d9-4638-b08a-2e7a8f6b4451" check="valid"><name emphasis="yes">Health Complaints Act 2016</name> (Vic)</legref>, <legref jurisd="VIC" type="act" refid="sec.90" target.doc.id="act-2016-022" target.version.series="e4f968a2-55d9-4638-b08a-2e7a8f6b4451" check="invalid">section&#160;90</legref>;</txt></block></li><li id="sec.3-para1.d" guid="_e61d684d-6cfc-453d-aeba-9c87fec54f92" provision.type="other" affected.by.uncommenced="0"><no>(d)</no><block><txt break.before="0">an interim prohibition order under the <legref jurisd="WA" type="act" check="invalid"><name emphasis="yes">Health and Disability Services (Complaints) Act 1995</name> (WA)</legref>, <legref jurisd="WA" type="act" refid="sec.52B" check="invalid">section&#160;52B</legref>.</txt></block></li></list></block></clause><clause id="sec.4" guid="_d5d74883-8f7f-4675-aa40-13de1092c8f1" affected.by.uncommenced="0" spent.amends="0" provision.type="other"><no>4</no><heading id="sec.4-he" guid="_8b571cf3-c579-4d7e-95e7-50f321169350">Corresponding interstate orders—<legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, <legref jurisd="QLD" type="act" refid="sec.90O" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_a8572376-adb3-40e9-98ec-b4c9bb9867b8" check="valid">s&#160;90O</legref></heading><block><txt break.before="1">For <legref jurisd="QLD" type="act" refid="sec.90O" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_a8572376-adb3-40e9-98ec-b4c9bb9867b8" check="valid">section&#160;90O</legref> of the <legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, each of the following orders is prescribed to be a corresponding interstate order—</txt><list number.type="manual" unnumbered.indent="0"><li id="sec.4-para1.a" guid="_ce1e5e7a-ee96-4a50-9e6d-0611da047bc7" provision.type="other" affected.by.uncommenced="0"><no>(a)</no><block><txt break.before="0">a prohibition order under the <legref jurisd="NSW" type="act" target.doc.id="act-1993-105" target.version.series="31f93d59-e7d8-4015-9323-6d2cffe5e021" check="valid"><name emphasis="yes">Health Care Complaints Act 1993</name> (NSW)</legref>, <legref jurisd="NSW" type="act" refid="sec.41A" target.doc.id="act-1993-105" target.version.series="31f93d59-e7d8-4015-9323-6d2cffe5e021" check="invalid">section&#160;41A</legref>;</txt></block></li><li id="sec.4-para1.b" guid="_158a367f-5abd-4334-826f-8b71f42344fa" provision.type="other" affected.by.uncommenced="0"><no>(b)</no><block><txt break.before="0">an order under the <legref jurisd="SA" type="act" target.doc.id="act-2004-022" target.version.series="d40daafb-fc52-4091-8649-e9ddd49d3e9f" check="valid"><name emphasis="yes">Health and Community Services Complaints Act 2004</name> (SA)</legref>, <legref jurisd="SA" type="act" refid="sec.56C" target.doc.id="act-2004-022" target.version.series="d40daafb-fc52-4091-8649-e9ddd49d3e9f" check="invalid">section&#160;56C</legref>;</txt></block></li><li id="sec.4-para1.c" guid="_9772f194-6861-4ed6-aa0f-dfe5a50a083d" provision.type="other" affected.by.uncommenced="0"><no>(c)</no><block><txt break.before="0">an order under the <legref jurisd="VIC" type="act" target.doc.id="act-2016-022" target.version.series="e4f968a2-55d9-4638-b08a-2e7a8f6b4451" check="valid"><name emphasis="yes">Health Complaints Act 2016</name> (Vic)</legref>, <legref jurisd="VIC" type="act" refid="sec.95" target.doc.id="act-2016-022" target.version.series="e4f968a2-55d9-4638-b08a-2e7a8f6b4451" check="invalid">section&#160;95</legref>;</txt></block></li><li id="sec.4-para1.d" guid="_f34da4eb-eb62-4d19-b77b-809428f97d43" provision.type="other" affected.by.uncommenced="0"><no>(d)</no><block><txt break.before="0">a prohibition order under the <legref jurisd="WA" type="act" check="invalid"><name emphasis="yes">Health and Disability Services (Complaints) Act 1995</name> (WA)</legref>, <legref jurisd="WA" type="act" refid="sec.52H" check="invalid">section&#160;52H</legref>.</txt></block></li></list></block></clause><clause id="sec.5" guid="_bcd3ff13-b398-4bdc-a6ec-e18a7d121928" affected.by.uncommenced="0" spent.amends="0" provision.type="other"><no>5</no><heading id="sec.5-he" guid="_881ccc21-3f52-43c0-8a68-0100609b8d34">Prescribed conduct document—<legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, <legref jurisd="QLD" type="act" refid="sec.288" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_bdc2461b-518d-4f34-84be-51a69941937b" check="valid">s&#160;288</legref></heading><subclause id="sec.5-ssec.1" guid="_75ae363b-c79c-4321-8cb1-3142c532d0d7" affected.by.uncommenced="0" provision.type="other"><no>(1)</no><block><txt break.before="0">For <legref jurisd="QLD" type="act" refid="sec.288" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_bdc2461b-518d-4f34-84be-51a69941937b" check="valid">section&#160;288</legref><legref jurisd="QLD" type="act" refid="sec.288-ssec.1" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" target.guid="_86a70968-5182-4a37-8b90-ccff871f0235" check="valid">(1)</legref> of the <legref jurisd="QLD" type="act" target.doc.id="act-2013-036" target.version.series="3ee5b1b7-bc9b-4cb0-a001-b4d98602cf58" check="valid">Act</legref>, each of the following documents is prescribed—</txt><list number.type="manual" unnumbered.indent="0"><li id="sec.5-ssec.1-para1.a" guid="_8aea6be0-e6fa-45d0-be15-25956f86d330" provision.type="other" affected.by.uncommenced="0"><no>(a)</no><block><txt break.before="0">the document called ‘National safety and quality health service standards’, published by the Australian Commission on Safety and Quality in Health Care;</txt></block></li><li id="sec.5-ssec.1-para1.b" guid="_ee8713eb-511d-4c83-a59e-f136da10d0fc" provision.type="other" affected.by.uncommenced="0"><no>(b)</no><block><txt break.before="0">the document called ‘Australian charter of healthcare rights’, published by the Australian Commission on Safety and Quality in Health Care;</txt></block></li><li id="sec.5-ssec.1-para1.c" guid="_6c3e1a16-7012-4a5e-83db-8515aaa92703" provision.type="other" affected.by.uncommenced="0"><no>(c)</no><block><txt break.before="0">the document called ‘National code of conduct for health care workers (Queensland)’, published by the department.</txt></block></li></list><note id="sec.5-ssec.1-note" guid="_d5dc650d-565e-422b-847f-8e8629ae6699" type="example"><heading id="sec.5-ssec.1-note-he" guid="_78355a3a-b0e1-4f17-b461-e7c095304cdd">Notes—</heading><block><list number.type="manual" unnumbered.indent="0"><li id="sec.5-ssec.1-note-para1.1" guid="_49ce6137-e8a2-4a9d-b23f-90a93185c849" provision.type="other" affected.by.uncommenced="0"><no>1</no><block><txt break.before="0">Each document mentioned in <intref refid="sec.5-ssec.1-para1.a" target.guid="_8aea6be0-e6fa-45d0-be15-25956f86d330" check="valid">paragraph&#160;(a)</intref> or <intref refid="sec.5-ssec.1-para1.b" target.guid="_ee8713eb-511d-4c83-a59e-f136da10d0fc" check="valid">(b)</intref> is available on the website of the Australian Commission on Safety and Quality in Health Care.</txt></block></li><li id="sec.5-ssec.1-note-para1.2" guid="_121308d1-ecd7-49c7-8b40-3d44d4365369" provision.type="other" affected.by.uncommenced="0"><no>2</no><block><txt break.before="0">The document mentioned in <intref refid="sec.5-ssec.1-para1.c" target.guid="_6c3e1a16-7012-4a5e-83db-8515aaa92703" check="valid">paragraph&#160;(c)</intref> is available on the department’s website.</txt></block></li></list></block></note></block></subclause><subclause id="sec.5-ssec.2" guid="_b7fb3307-fbd9-4d07-9135-c0a605e9f0c1" affected.by.uncommenced="0" provision.type="other"><no>(2)</no><block><txt break.before="0">In this section—</txt><deflist><definition id="sec.5-ssec.2-def.AustralianCommissiononSafetyandQualityinHealthCare_" guid="_8ef11e77-4c1c-4c1c-b920-56f8bfb7f886" affected.by.uncommenced="0"><txt break.before="1"><defterm id="sec.5-ssec.2-def.AustralianCommissiononSafetyandQualityinHealthCare" guid="_a520f16d-19e3-4bb9-ab2a-2040d419735a" type="definition">Australian Commission on Safety and Quality in Health Care</defterm> means the commission established under the <legref jurisd="CTH" type="act" target.doc.id="act-2011-009" target.version.series="C2011A00009" check="valid"><name emphasis="yes">National Health Reform Act 2011</name> (Cwlth)</legref>, <legref jurisd="CTH" type="act" refid="sec.8" target.doc.id="act-2011-009" target.version.series="C2011A00009" check="invalid">section&#160;8</legref>.</txt></definition></deflist></block></subclause></clause></body></wrapper></subordleg>