This help page is periodically updated to include frequently asked question by visitors to this website. Should you not find any assistance with your problem please go to the contacts page to send details of your problem to the appropriate area.
Click on the link below to download Adobe Acrobat reader from the Adobe site.
Problem:
When you perform a search and then select one of the links in the results page the file does not open and an error message is displayed e.g. "There is no available viewer for the type of object you are trying to open.", or it may prompt you to save the file to your machine.
This is caused by the internet browser not interpreting the PDF extension (returned by the search engine) correctly, or the browser does not have the PDF Viewer plug-in installed.
Solution:
All Platforms:
Get the latest version of Acrobat or Adobe Reader from Adobe
Windows Users:
If you use Internet Explorer on Windows, enable the Acrobat ActiveX Control in the security options.
Note: This procedure changes the security options for all ActiveX Controls in Internet Explorer. If you prefer to use stricter security, contact either your network administrator or Microsoft for information about using the Administrator Approved setting in the Internet Properties.
To enable the ActiveX Control:
Configuring the browser to open PDF files in an Acrobat window
If you want the browser to open PDF files in a separate Acrobat window, configure the browser to use Acrobat or Adobe Reader as a helper application. Then, when you select a PDF file in Internet Explorer or AOL, the browser opens the PDF file in an Acrobat window instead of the browser window.
To configure the browser to use Acrobat or Adobe Reader to open PDF files:
Note: The next time you select a link to a PDF file, the browser may prompt you to open or save the file. If you choose to open the file, the browser opens the file in the helper application that you specified. If you choose to save the file, the browser downloads the file to the hard disk.
For more information about the general preferences in Acrobat or Acrobat Reader, refer to the Acrobat Help.
Alternatively:
Download the latest version of the browser for your operating system.
Problem
Sometimes long PDF documents and slow connections can cause an error when trying to view a PDF from within the internet browser.
Solution
There may have been an error during the initial attempt to download the file and that corrupted version has remained in your cache. You can force a refresh of your cache by holding down the control key (Command key on a Macintosh) and clicking the "refresh" or "reload" button. If this doesn't work, the corrupted file may be being held in a cache which your IT area would need to refresh.
It may also work more reliably if you right-click on the link you want and download the file directly to your computer and then open it from there.
If you would like to disable viewing of PDF documents from within your internet browser, and instead have the file automatically copied to your computer, do the following:
Internet Explorer 6
If you are having problems opening your document within Microsoft's Internet Explorer, please try the following:
Firefox 1.5
There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open.
This issue can be solved by changing your browser configuration:
Firefox 1.0
There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open.
This issue can be solved by changing your browser configuration:
Netscape 8.1
If you have problems opening PDF files in Netscape try changing your browser configuration:
Mozilla 1.7
If you are having problems opening your document within Mozilla, please try the following:
Problem:
Although the PDF document opens successfully, there has been a minor corruption in the file during the download. Because the PDF document is stored temporarily in the web browser's cache on your machine, subsequent attempts to re-open the document will not clear the problem.
Solution:
First click the BACK button on your browser to deselect the PDF page and then manually clear the browser cache (for Windows users go to Tools > Internet Options > Temporary Internet Files > Delete button).
Now re-open the PDF document. Should the problem persist please contact the webadministrator.
Problem
Although it is possible for some document links to break, we do test all changed and moved files each week to ensure the links are up-to-date. If you get the above message the most likely cause is your browser's cache.
The web browser stores the your most recently visited pages on your hard disk in an area (reserved by your browser) called cache. Generally you have options in your browser to either clear the cache; every time a page is opened, every time you launch your browser, or never clear the cache. We recommend using the second option and clear your cache whenever you launch your browser.
The office constantly updates the reprints on our web site. Every time a reprint changes, (e.g. from version 01B to 01C) the file name will be altered slightly. If your cache has the old file name (link) stored then the link will be broken and the above message will occur.
Solution
Configure your browser to reset your cache often, hold down the shift key when you refresh the browser screen, or manually clear the cache if you get the above message (see above note for procedure).
Problem
The browser you are using has detected an error on the page being displayed. Most likely this is in the java code that is not compliant with your browser.
Solution
You can simply choose to ignore the message and click "no" when asked to debug the page and continue browsing. If it continues however and becomes annoying you can tell the browser not to show debugging messages - here's how for Windows Explorer...
Problem
When you open a PDF file using Adobe Acrobat software, Reader returns the error, "There was a problem reading this document." followed by "This file contains information not understood by the viewer. Suppress further errors?" The PDF opens after you click OK, but its pages are blank.
Solution
Upgrade to the latest version of the free Adobe Acrobat Reader. You can follow this link to the to Adobe's website for the free Reader download. Click here.
You can save PDF files to your hard disk either from a web page's link or using the browser's 'Save As' command.
Macintosh Users
To download a PDF file from a link:
To download an open PDF file:
Windows Users
To download a PDF file from a link:
To download an open PDF file
The Legislation website contains the Queensland legislation collection in PDF format. The site also contains information about the material in the legislation collection and Queensland legislation publications generally. A detailed description of the web site pages are set out below.
Home
The starting point with links to all other pages and sites.
Acts, SL as in force
A list of reprints of Acts, and their subordinate legislation, as in force currently, with links to previous reprints as in force from time to time.
Acts as passed
A list of years of Acts as originally enacted by Parliament, with links to a list for each year.
SL as made
A list of years of subordinate legislation as originally made, with links to a list for each year.
Bills
A list of years of Bills as originally introduced into Parliament, with links to a list for each year, and to their explanitory notes.
Repealed Legislation
A list of reprints and repealed Acts, and subordinate legislation, as in force before repeal, with links to previous reprints as in force from time to time.
Information
The Annotations. Histories of the enactment or making, and amendment, of legislation and associated information.
Search
A comprehensive set of tools and search methods for performing searches of legislation on this site.
Invented by Adobe Systems and with more than ten years of innovation, Adobe® Portable Document Format (or PDF) is a publicly available specification used by standards bodies around the world for more secure, reliable electronic document distribution and exchange.
Adobe PDF has been adopted by governments and enterprises to streamline document management, help increase productivity, and reduce reliance on paper. Today, Adobe PDF is a standard, reliable format for the electronic submission of drug approvals to the U.S. Food and Drug Administration (FDA) and for electronic case filing in U.S. federal courts. It is also a standard format used for advertising pages, in newspapers and magazines.
As an open file format specification, PDF is available to anyone who wants to develop tools to create, view, or manage PDF documents. More than 1,800 vendors offer PDF-based solutions.
PDF allows you to:
With a PDF Reader text can be copied directly from the PDF document displayed inside the web browser.
NOTE: The text to copy is limited to the current page. To copy more text see the procedure below.
First download the PDF file from the web to a local drive using the "Save as" command in your web browser, or holding down the mouse button on the file you wish to download and then selecting "Save this link as..." to save the file to your hard disk.
You can copy the text of an entire PDF file from Acrobat Reader using the Continuous - Facing Pages command and the Select Text tool. To copy all the text in a PDF file:
Paste the copied text into another file, however some text formatting may not be retained. The best results are obtained using a Microsoft word processor (Word, Wordpad etc.) and using the "Paste Special" command and then selecting the "Rich Text (RTF)" format in the dialog box.
'Adobe Acrobat Pro' will allow you copy the entire file to the clipboard in one operation.
Use the following procedure to extract all the text from inside a PDF file:
Paste the copied text into another file, however some text formatting may not be retained. The best results are obtained using a Microsoft word processor (Word, Wordpad etc.) and using the "Paste Special" command and then selecting the "Rich Text (RTF)" format in the dialog box.
The primary navigation links at the top of every page contain the various subject pages. By placing the cursor over these menu items and clicking on the text of the menu item, you will move to that page.
The Superseded versions are located next to the corresponding Current Reprint, and can be accessed via the Acts, SLs as made menu at the top of every page.
Legislation released by Office of the Queensland Parliamentary Counsel (OQPC) - (the updaters of the Legislation website) in electronic form is not authorised under the Evidence Act 1977 or the Reprints Act 1992. An electronic copy of an item of legislation is a convenient reference document but it does not have the evidentiary weight of an authorised printed version.
Authorised, printed copies of Queensland Legislation and other Legislative material are available from The Queensland Government Bookshop.
Order online at www.bookshop.qld.gov.au
Legislation can be purchased in person at the:
Queensland Government Service Centre
Upper Plaza, 33 Charlotte Street, Brisbane
or through the Queensland Government Bookshop www.bookshop.qld.gov.au Phone: 13 13 04
This page last updated: 5 January, 2010
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© The State of Queensland (Office of the Queensland Parliamentary Counsel) 2011.