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Frequently Asked Questions (FAQs)

This help page is periodically updated to include frequently asked question by visitors to this website. Should you not find any assistance with your problem please go to the contacts page to send details of your problem to the appropriate area.


PDF Related

Website Related

Search Related

General


Where do I get the free Adobe Acrobat Reader from?

Click on the link below to download Adobe Acrobat reader from the Adobe site.

click here to get a copy of the Adobe Acrobat Reader

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When I select a document that is the result of a search I get an error. What is wrong?

Problem:
When you perform a search and then select one of the links in the results page the file does not open and an error message is displayed e.g. "There is no available viewer for the type of object you are trying to open.", or it may prompt you to save the file to your machine.

This is caused by the internet browser not interpreting the PDF extension (returned by the search engine) correctly, or the browser does not have the PDF Viewer plug-in installed.

Solution:

All Platforms:
Get the latest version of Acrobat or Adobe Reader from Adobe

Windows Users:
If you use Internet Explorer on Windows, enable the Acrobat ActiveX Control in the security options.

Note: This procedure changes the security options for all ActiveX Controls in Internet Explorer. If you prefer to use stricter security, contact either your network administrator or Microsoft for information about using the Administrator Approved setting in the Internet Properties.

To enable the ActiveX Control:

  1. Quit Internet Explorer and Acrobat or Adobe Reader.
  2. Choose Start > Settings > Control Panel and then double-click Internet (or Internet Options).
  3. Click the Security tab in the Internet Properties dialog box.
  4. Choose the appropriate zone for the location hosting the PDF file (for example, Internet or Local Intranet).
  5. Click Custom Level.
  6. In the Security Settings dialog box, select Enable under Run ActiveX Controls And Plug-ins, and then click OK.
  7. Click OK in the Internet Properties dialog box.

Configuring the browser to open PDF files in an Acrobat window

If you want the browser to open PDF files in a separate Acrobat window, configure the browser to use Acrobat or Adobe Reader as a helper application. Then, when you select a PDF file in Internet Explorer or AOL, the browser opens the PDF file in an Acrobat window instead of the browser window.

To configure the browser to use Acrobat or Adobe Reader to open PDF files:

  1. Quit Internet Explorer.
  2. Start Acrobat or Adobe Reader.
  3. Choose Edit > Preferences.
  4. Select Internet in the list on the left.
  5. Deselect Display PDF in Browser, and click OK.
  6. Restart Internet Explorer or AOL.

Note: The next time you select a link to a PDF file, the browser may prompt you to open or save the file. If you choose to open the file, the browser opens the file in the helper application that you specified. If you choose to save the file, the browser downloads the file to the hard disk.

For more information about the general preferences in Acrobat or Acrobat Reader, refer to the Acrobat Help.

Alternatively:
Download the latest version of the browser for your operating system.

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When I try to open a PDF I get following message: "The file is damaged and could not be repaired/opened"

Problem
Sometimes long PDF documents and slow connections can cause an error when trying to view a PDF from within the internet browser.

Solution

There may have been an error during the initial attempt to download the file and that corrupted version has remained in your cache. You can force a refresh of your cache by holding down the control key (Command key on a Macintosh) and clicking the "refresh" or "reload" button. If this doesn't work, the corrupted file may be being held in a cache which your IT area would need to refresh.

It may also work more reliably if you right-click on the link you want and download the file directly to your computer and then open it from there.

If you would like to disable viewing of PDF documents from within your internet browser, and instead have the file automatically copied to your computer, do the following:

Internet Explorer 6
If you are having problems opening your document within Microsoft's Internet Explorer, please try the following:

  1. Close your browser
  2. Start your Acrobat application
  3. From the Edit Menu, choose Preferences > Internet.
  4. Uncheck the box "Display PDF in Browser" in the Web Browser Options menu and click OK.
  5. You will be prompted to restart your computer.
  6. After your sysyem reboots, open your browser and try accessing your document(s) again.
  7. The PDF file should now be downloaded and automatically open in your Acrobat application.

Firefox 1.5
There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open.

This issue can be solved by changing your browser configuration:

  1. In Firefox select 'Tools'/'Options...'
  2. Select 'Downloads'/'Download Actions'/'View and Edit Actions...'
  3. Scroll to 'PDF'
  4. Select 'Change Action'/'Open them with this application'
  5. Browse to your Acrobat application (Acrobat.exe) on your local hard drive. Usually it's located here: C:/Program Files/Adobe.
  6. Click 'Open'/'OK'/'Close'.
  7. Now when you try to open a link to a PDF file in Firefox, the PDF file will be automatically downloaded to your local machine and then open in Acrobat.

Firefox 1.0
There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open.

This issue can be solved by changing your browser configuration:

  1. In Firefox select 'Tools'/'Options...'
  2. Select 'Downloads'/'Plug-Ins'
  3. Scroll to 'PDF'
  4. Click on the check mark in the 'Enabled' column to deactivate the plug-in
  5. Click 'OK' twice to return to the browser.
  6. Now when you try to open a link to a PDF file in Firefox, you will be prompted to either 'Open with' a specific application or to 'Save to Disk'. The default program to 'Open with' is "AcroExch". Also check the box 'Do the automatically for files like this from now on.' so you won't be prompted again.

Netscape 8.1
If you have problems opening PDF files in Netscape try changing your browser configuration:

  1. In Netscape select 'Tools'/'Options...'
  2. Select 'Downloads'/'Plug-Ins'
  3. Scroll to 'PDF'
  4. Click on the check mark in the 'Enabled' column to deactivate the plug-in
  5. Click 'OK' twice to return to the browser.
  6. Now when you try to open a link to a PDF file in Netscape, you will be prompted to either 'Open with' a specific application or to 'Save to Disk'. The default program to 'Open with' is "AcroExch". Also check the box 'Do the automatically for files like this from now on.' so you won't be prompted again.

Mozilla 1.7
If you are having problems opening your document within Mozilla, please try the following:

  1. Close your browser
  2. Start your Acrobat application
  3. From the Edit Menu, choose Preferences>Internet.
  4. Uncheck the box "Display PDF in Browser" in the Web Browser Options menu and click OK.
  5. You will be prompted to restart your computer.
  6. After your sysyem reboots, open your browser and try accessing your document(s) again.
  7. Now when you try to open a link to a PDF file in Mozilla, you will be prompted to either 'Open with' a default/specific application or to 'Save to Disk'. The default program to 'Open with' is "AcroExch". Also check the box 'Always perfrom this action when handling files of this type.' so you won't be prompted again.

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When I open a PDF file on the web the pages appear blank?

Problem:
Although the PDF document opens successfully, there has been a minor corruption in the file during the download. Because the PDF document is stored temporarily in the web browser's cache on your machine, subsequent attempts to re-open the document will not clear the problem.

Solution:
First click the BACK button on your browser to deselect the PDF page and then manually clear the browser cache (for Windows users go to Tools > Internet Options > Temporary Internet Files > Delete button).

Now re-open the PDF document. Should the problem persist please contact the webadministrator.

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When I open a document I get a message that the file cannot be found. What is the problem?

Problem
Although it is possible for some document links to break, we do test all changed and moved files each week to ensure the links are up-to-date. If you get the above message the most likely cause is your browser's cache.

The web browser stores the your most recently visited pages on your hard disk in an area (reserved by your browser) called cache. Generally you have options in your browser to either clear the cache; every time a page is opened, every time you launch your browser, or never clear the cache. We recommend using the second option and clear your cache whenever you launch your browser.

The office constantly updates the reprints on our web site. Every time a reprint changes, (e.g. from version 01B to 01C) the file name will be altered slightly. If your cache has the old file name (link) stored then the link will be broken and the above message will occur.

Solution
Configure your browser to reset your cache often, hold down the shift key when you refresh the browser screen, or manually clear the cache if you get the above message (see above note for procedure).

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I keep getting a debugging error on the web pages. What do I do?

Problem
The browser you are using has detected an error on the page being displayed. Most likely this is in the java code that is not compliant with your browser.

Solution
You can simply choose to ignore the message and click "no" when asked to debug the page and continue browsing. If it continues however and becomes annoying you can tell the browser not to show debugging messages - here's how for Windows Explorer...

  1. Go to the "Tools" menu in Explorer and select the "Internet Option..." menu item
  2. Select the "Advanced" tab in the dialogue box displayed
  3. Check the line that reads "Disable script debugging" (near the top of the scroll area)
  4. Click the "Apply" button and then the "OK" button

There should be no further messages about debugging during web browsing.

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When I click a hyperlink to a file I get an error message about viewing. What's wrong?

Problem
When you open a PDF file using Adobe Acrobat software, Reader returns the error, "There was a problem reading this document." followed by "This file contains information not understood by the viewer. Suppress further errors?" The PDF opens after you click OK, but its pages are blank.

Solution
Upgrade to the latest version of the free Adobe Acrobat Reader. You can follow this link to the to Adobe's website for the free Reader download. Click here.

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How can I save the PDF files to my own hard disk?

You can save PDF files to your hard disk either from a web page's link or using the browser's 'Save As' command.

Macintosh Users

To download a PDF file from a link:

  1. Click and hold the mouse on the link to a PDF file or (Control and click), then choose the Save This Link As / Download Link to Disk (depending on your browser) from the pop-up menu.
  2. In the Save As dialog box, select a location on your local drive, then click Save.

To download an open PDF file:

  1. Simply click the floppy disk icon that appears directly above the pdf display area.
  2. In the Save As dialog box, select a location on your hard drive, then click Save.

 

Windows Users

To download a PDF file from a link:

  1. Right-click the link to a PDF file, then choose Save Link As / Save Target As from the pop-up menu.
  2. In the Save As dialog box, select a location on your hard drive, then click Save.

To download an open PDF file

  1. Simply click the disk icon that appears directly above the pdf display area.
  2. In the Save As dialog box, select a location on your hard drive, then click Save.

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 What does this site contain?

The Legislation website gives users access to Queensland legislation (Acts of the Queensland Parliament and subordinate legislation made under them), other legislative documents (explanatory notes and regulatory impact statements) and related information. The site also publishes other material about Queensland legislation.

A list of the main website pages is set out below.

Home
The starting point with links to all other pages and sites.

Current Legislation
Links to current reprints of Acts and their subordinate legislation with further links to historical versions of the reprints.

Acts as passed
Links to Acts as originally enacted by Parliament for each year.

SL as made
Links to subordinate legislation as originally made for each year with further links to the explanatory notes and regulatory impact statements for subordinate legislation.

Bills
Links to Bills as originally introduced into Parliament for each year, with further links to the explanatory notes for Bills.

Repealed Legislation
Links to the historical versions of reprints of repealed Acts and their subordinate legislation.

Information
Links to the Queensland Legislation Annotations which gives historical information about legislation and details of future changes. Also links to other publications and information about Queensland legislation.

Search
Links to search tools and information about search methods for performing searches of legislation on this website.

 

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What is PDF?

More secure, reliable electronic document distribution and exchange

Invented by Adobe Systems and with more than ten years of innovation, Adobe® Portable Document Format (or PDF) is a publicly available specification used by standards bodies around the world for more secure, reliable electronic document distribution and exchange.

Adobe PDF has been adopted by governments and enterprises to streamline document management, help increase productivity, and reduce reliance on paper. Today, Adobe PDF is a standard, reliable format for the electronic submission of drug approvals to the U.S. Food and Drug Administration (FDA) and for electronic case filing in U.S. federal courts. It is also a standard format used for advertising pages, in newspapers and magazines.

As an open file format specification, PDF is available to anyone who wants to develop tools to create, view, or manage PDF documents. More than 1,800 vendors offer PDF-based solutions.

PDF allows you to:

  • Preserve the look and integrity of your original documents — Adobe PDF files look exactly like the original pages and can fulfill requirements for electronic filing and increased document security.
  • Share documents with anyone — Anyone using free Adobe Reader® software can open Adobe PDF documents across a wide variety of platforms and devices.
  • Easy to use — Adobe PDF files have a wide range of features to enhance usability, color profile information for more accurate color rendition across different systems, as well as tags in the document that reflow the pages for different screen displays.
  • More secure document exchange — With additional products from Adobe Suystems, you can password-protect PDF files to help prevent unauthorized viewing and altering.
  • Searchable — Adobe PDF files are searchable for words appearing in the text and in annotations, bookmarks, and data fields with search highlighting capability.

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How can I copy text from the PDF document in the web browser?

With a PDF Reader text can be copied directly from the PDF document displayed inside the web browser.

  1. Open the PDF file in the web browser.
  2. Use the text tool to highlight the text you want to copy.
  3. Use copy function to copy the text.
  4. Switch to a word processor or text based application and choose Edit > Paste.

NOTE: The text to copy is limited to the current page. To copy more text see the procedure below.

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How can I copy the all the text from the entire PDF document?

First download the PDF file from the web to a local drive using the "Save as" command in your web browser, or holding down the mouse button on the file you wish to download and then selecting "Save this link as..." to save the file to your hard disk.

Method 1 (the long way)

You can copy the text of an entire PDF file from Acrobat Reader using the Continuous - Facing Pages command and the Select Text tool. To copy all the text in a PDF file:

  1. Open the PDF file in Acrobat Reader.
  2. Choose View > Continuous - Facing Pages. The pages should appear tiled.
  3. Choose View > Zoom To.
  4. Enter "12" in the Zoom To dialog box, then click OK. Thumbnails of the pages should appear.
  5. Choose Tools > Select Text.
  6. Drag to select all the pages.
  7. Choose Edit > Copy.

Paste the copied text into another file, however some text formatting may not be retained. The best results are obtained using a Microsoft word processor (Word, Wordpad etc.) and using the "Paste Special" command and then selecting the "Rich Text (RTF)" format in the dialog box.

 

Method 2 (the quick way)

'Adobe Acrobat Pro' will allow you copy the entire file to the clipboard in one operation.
Use the following procedure to extract all the text from inside a PDF file:

  1. Open the PDF file.
  2. Choose Edit > Copy File to Clipboard.

Paste the copied text into another file, however some text formatting may not be retained. The best results are obtained using a Microsoft word processor (Word, Wordpad etc.) and using the "Paste Special" command and then selecting the "Rich Text (RTF)" format in the dialog box.

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How do I navigate around this website?

The primary navigation links at the top of every page contain the various subject pages. By placing the cursor over these menu items and clicking on the text of the menu item, you will move to that page.

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How can I locate a specific historical version of a reprint?

Links to historical versions of reprints are accessed by clicking on the Superseded icon next to the relevant reprint title in the current reprints alphabetical tables and then identifying the reprint version for the required date.

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How up-to-date is the legislation contained here?

  • Reprints: OQPC aims to have reprints available within 5 days of a change or new principal legislation coming into operation. Most reprints are actually available on the day of change, that is the commencement date of the principal or amending legislation.
  • Acts as passed: New Acts as passed are made available on the website as soon as possible after Parliament House notifies OQPC that an Act has been assented to by the Governor.
  • Subordinate legislation: New subordinate legislation as made is made available on the website as soon as possible after notification in the Government Gazette.  
  • Bills: New Bills introduced into Parliament are made available on the website as soon as possible after Parliament House notifies OQPC that the Bill has been introduced.

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Is the legislation on this website authorised?

Legislation on this website is now authorised by the Parliamentary Counsel as follows:

  • all 2013 Bills and legislation passed or as made
  • all current reprints (Current Legislation menu tab).

The authority statement ‘Authorised by the Parliamentary Counsel’ appears under the copyright statement at the end of the document. Under the Evidence Act 1977 (Qld), a document purporting to be so authorised is taken to be a correct copy until the contrary is proved.

OQPC will progressively authorise historical versions of reprints and pre-2013 legislation on the website. Unauthorised historical versions of reprints have a note on the front cover: ‘Warning—This reprint is not an authorised copy’.

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How can I get a printed copy of authorised Queensland legislation?

For general information about printing documents on this website, click the Purchase link above.

For other enquiries about subscription services for Queensland legislation, contact LitSupport at www.Litsupport.com.au or email legislation@litsupport.com.au.



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This page last updated: 26 July, 2013